Current jobs related to Family Programs Intake Specialist - Memphis - Metropolitan Inter-Faith Association

  • Intake Counselor

    3 days ago

    Memphis, Tennessee, United States Universal Health Services Full time

    Lakeside Behavioral Health System is seeking a highly skilled and compassionate Intake Counselor to join our team. As a key member of our intake team, you will be responsible for providing telephonic and in-person risk assessments and crisis interventions, coordinating the referral and intake process, and determining the appropriate level of care for our...

  • Intake Counselor

    3 days ago

    Memphis, Tennessee, United States Universal Health Services Full time

    Job SummaryLakeside Behavioral Health System is seeking a skilled Intake Counselor to join our team. As a key member of our intake team, you will be responsible for providing telephonic and in-person risk assessment and crisis intervention, initial contact with referral sources and potential patients, and coordinating the referral and intake process.About...

  • Director of Intake and Admissions

    7 days ago

    Memphis, Tennessee, United States Delta Specialty Hospital Full time

    Director of Intake and AdmissionsWe are seeking a seasoned professional to lead our Admissions Department at Delta Specialty Hospital. As Director of Intake and Admissions, you will be responsible for overseeing all aspects of admissions operations, ensuring seamless integration of functions within the department.Key Responsibilities:Implement strategic...

  • Intake RN Weekday Nights

    2 weeks ago

    West Memphis, Arkansas, United States Perimeter Healthcare Full time

    Job Title: Intake Registered NurseThe Intake Registered Nurse plays a vital role in the admissions process, ensuring seamless transitions for patients and families. This position requires strong communication and organizational skills, with a focus on delivering exceptional patient care.Key Responsibilities:Receive and triage in-bound calls and referrals,...

  • Boiler Operations Specialist

    2 weeks ago

    Memphis, Tennessee, United States DTC Workforce Programs Full time

    Job SummaryWe are seeking a skilled Boiler Operations Specialist to join our team at DTC Workforce Programs. The successful candidate will be responsible for the safe and efficient operation of plant utilities, including boilers, cooling towers, and compressed air systems.The ideal candidate will have a strong background in boiler operations and maintenance,...

  • Family Intervention Specialist

    4 weeks ago

    Memphis, Tennessee, United States Youth Villages Full time

    Job SummaryWe are seeking a highly skilled and compassionate Family Intervention Specialist to join our team. As a Family Intervention Specialist, you will work with families in their homes, providing crisis intervention and support to help them overcome challenges and achieve stability.Key ResponsibilitiesCarry a small caseload of 4-6 families and provide...

  • Behavioral Health Call Center Specialist

    1 week ago

    Memphis, Tennessee, United States Universal Health Services Full time

    Job Title: Behavioral Health Call Center SpecialistUniversal Health Services is seeking a skilled Behavioral Health Call Center Specialist to join our team. As a key member of our Admissions Department, you will represent our organization and its programs to inquiring individuals and families.The successful candidate will serve as a liaison between our...

  • Bilingual Family Intervention Specialist

    2 weeks ago

    Memphis, Tennessee, United States Youth Villages Full time

    Job Title: Bilingual Family Intervention SpecialistAt Youth Villages, we are committed to providing innovative and effective solutions to help troubled children and their families find success. We are seeking a highly skilled and compassionate Bilingual Family Intervention Specialist to join our team.Job Summary:The Bilingual Family Intervention Specialist...

  • Child Life Program Specialist

    3 days ago

    Memphis, Tennessee, United States Baptist Memorial Full time

    Job Summary:The Specialist-Child Life position at Baptist Memorial Health Care is responsible for leading the development and implementation of the Child Life program. This program aims to provide emotional and educational support to hospitalized children and their families.Key Responsibilities:Direct and plan the activities of the Child Life program.Develop...

  • Family Medicine Specialist

    2 months ago

    Memphis, Tennessee, United States The Inline Group Full time

    The Inline Group is seeking a highly skilled Family Medicine Specialist to join our team.About the Role:As a Family Medicine Specialist, you will be responsible for providing high-quality patient care and management of common medical conditions.You will work closely with our team of healthcare professionals to ensure seamless patient care and outcomes.Our...

  • Family Medicine Specialist

    2 months ago

    Memphis, Tennessee, United States The Inline Group Full time

    The Inline Group is seeking a highly skilled Family Medicine Specialist to join our team.About the Role:As a Family Medicine Specialist, you will be responsible for providing high-quality patient care and managing a wide range of medical conditions.You will work closely with our team of healthcare professionals to ensure seamless patient care and excellent...

  • Family Intervention Specialist

    2 weeks ago

    Memphis, Tennessee, United States Youth Villages Full time

    Job Title: Family Intervention SpecialistJoin Youth Villages, a nonprofit organization dedicated to helping troubled youth and families live successfully. As a Family Intervention Specialist, you will play a vital role in providing counseling and treatment services to youth with severe emotional and behavioral problems.Responsibilities:Provide in-home...

  • Family Medicine Specialist

    2 months ago

    Memphis, Tennessee, United States Archway Physician Recruitment Full time

    Archway Physician Recruitment is seeking a highly skilled Family Medicine Specialist to join our team.About the Role:As a Family Medicine Specialist, you will be responsible for providing high-quality patient care to individuals of all ages, from infants to the elderly.You will work closely with patients to understand their medical needs and develop...

  • Family Intervention Specialist

    4 weeks ago

    Memphis, Tennessee, United States Youth Villages Full time

    About Youth VillagesAt Youth Villages, we're dedicated to helping troubled youth and families live successfully. Our team of 2,900 individuals across 12 states is committed to providing an array of counseling and treatment services to youth with severe emotional and behavioral problems.Our MissionWe believe that every child deserves a chance to succeed. Our...

  • Intake Registered Nurse

    2 weeks ago

    West Memphis, Arkansas, United States Perimeter Healthcare Full time

    Job Title: Intake Registered NursePerimeter Healthcare is seeking a highly skilled and compassionate Intake Registered Nurse to join our team. As an Intake Registered Nurse, you will play a critical role in the admissions process, ensuring that patients receive the highest level of care and support.Key Responsibilities:Receive and triage referrals, obtaining...

  • Youth Support Specialist

    2 weeks ago

    Memphis, Tennessee, United States Youth Advocate Programs Full time

    Job Title: Youth AdvocateJob Summary:At Youth Advocate Programs, we are seeking a dedicated and compassionate Youth Advocate to join our team. As a Youth Advocate, you will play a vital role in providing direct advocacy services to assigned clients and their families. Your primary responsibilities will include initiating, organizing, planning, developing,...

  • Transformative Care Physician

    3 days ago

    Memphis, Tennessee, United States ChenMed Family of Companies Full time

    ChenMed Family of Companies invites primary care physicians to join our team in Memphis, TN.About ChenMed Family of CompaniesWe are a privately held, physician-led organization serving our communities through 115+ centers in over 15 states. At ChenMed, it's not just primary care, it's transformative care. Every day, we transform the lives of seniors and...

  • Family Intervention Specialist

    2 days ago

    Memphis, Tennessee, United States Youth Villages Full time

    About the RoleAt Youth Villages, we are committed to helping troubled youth and families live successfully. We are seeking a dedicated and passionate Family Intervention Specialist to join our team.ResponsibilitiesProvide in-home counseling services for at-risk youth and familiesManage a small case load of four to six families to provide quality...

  • Diagnostic Imaging Specialist

    1 week ago

    Memphis, Tennessee, United States American Family Care Memphis Full time

    Job SummaryDiagnostic Imaging Specialist Needed at American Family Care MemphisWe are seeking a skilled Diagnostic Imaging Specialist to join our team at American Family Care Memphis. As a Diagnostic Imaging Specialist, you will be responsible for performing radiographic and other diagnostic imaging procedures to assist physicians in diagnosing injuries and...

  • Program Evaluation Specialist

    2 weeks ago

    Memphis, Tennessee, United States Della Infotech Full time

    Job Title: Program Evaluation SpecialistAt Della Infotech, we are seeking a highly skilled Program Evaluation Specialist to join our team. As a key member of our surveillance systems and informatics team, you will be responsible for developing and implementing evaluation and data collection strategies, managing evaluation and data collection operations, and...

Family Programs Intake Specialist

2 months ago

Memphis, United States Metropolitan Inter-Faith Association Full time
MIFA's mission: Supporting the independence of vulnerable seniors and families in crisis through high-impact programs. Our vision: Uniting the community through service. Our values are to welcome and respect all people, act with integrity, value individual initiative and ability, serve individuals and the community as an act of faith, and balance humanitarian goals with sound business practices.

MIFA's leaders and staff are committed to a growth mindset, also known as our MIFA Mindset. Our commitment is to apply MIFA's Rules of Engagement to our discussions and interactions. These guides-the MIFA Mindset and MIFA's Rules of Engagement-serve as reminders that embracing challenges, taking risks, and sharing feedback can lead to higher levels of achievement for all our employees at MIFA. We are convinced that engagement, transparency, and even vulnerability can strengthen our employees and our teams

Posting Date: August 30, 2024

Closing Date: September 13, 2024

Position Summary

The Family Programs Intake Specialist will assist individuals and families in crisis who are applying for emergency services assistance, Emergency Shelter Placement (ESP), Coordinated Entry System (CES) and seeking community referral information.

Major responsibilities and related tasks

Promptly and accurately screen clients for eligibility for financial assistance, assisting those eligible to prevent utilities cutoff or eviction using the current Emergency Services guidelines. Connect families who report being unhoused with internal and external resources for shelter, including mediation with family
  • Complete the intake application promptly and accurately, completing all required forms to ensure that that client services are effective, timely, and meet all grant compliance procedures
  • Secure all documentation needed to complete the intake in a timely manner for assistance processing
  • Verify that clients are eligible for the appropriate assistance by securing documentation of need and other required documents, verifying the validity of the information given by the client by written and/or collateral contact with the third party as needed
  • Collaborate with outside sources on behalf of clients, such as MLGW, landlords, mortgage holders, shelter providers, schools, and other agencies as needed
Input client information into the CoactionNet database to prevent interruption of utility services or eviction and track shelter placement and referrals
  • Maintain client information in a secure file, ensuring that confidential information is secure
  • Enter client data into the computer accurately daily and timely to generate requests for assistance payments and referral to emergency shelter and other programs
  • Upload client documents into database
  • Check MLGW accounts, tax assessor records, W-9, and vendor information for accuracy
Engage and communicate with a diverse population of individuals and families in crisis to provide customer service.
  • Check email and voicemail in a timely manner to ensure client services are completed effectively
  • Provide professional and helpful customer service by providing appropriate referrals to community resources to ensure that clients get the services they need
  • Troubleshoot, seek out errors, and monitor database entry accurately
  • Contact local area food pantries to verify food availability and hours of operation
  • Provide available food pantry information when requested by client(s)
Operate and respond courteously and promptly the phone line for Emergency Services Help Desk and serve as back-up in processing applications for families seeking assistance through the ESP program
  • Answer all calls and email messages daily and return messages on the help desk line.
  • Manually input ES applications for clients who have no computer access, as needed
  • Review ESP Applications and return calls to families who report needing shelter.
  • Conduct assessments and direct family to appropriate internal and community resources
  • Enter families seeking RRH in CES System as appropriate
Serve as the primary person to monitor and check the on-site document drop box ensuring relevant documentation is retrieve promptly and routed appropriately
  • Check drop box a minimum of two times per day
  • Ensure all documents received are given to the correct intake specialist either in person
  • Assist with ESP/CES process in the event of staff shortages, uptick in applications, or as needed
Requirements

Qualifications
  • Associate's degree or two years' post high school education
  • Two years of office or customer service experience
  • Two years of experience in a social service environment, preferred
  • Proficient with various communication systems (computers, email, net books, telephones, scanners, etc.), and software (Microsoft Office: Outlook, Word, Excel, and various database systems)


Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee is occasionally required to stand, walk (or means to transport oneself); sit; use hand to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop, kneel, crouch; talk or hear. The employee must occasionally lift and/or move 15 to 25 pounds. Specific vision abilities required by the job include close vision, distance vision.

Work environment: The noise level in the work environment is usually moderate to high. Position may also require ongoing or periodic exposure to high crime environments. While performing the duties of this job, the employee is exposed to moderate to high levels of stress during peak periods, and atypical work hours are periodically required.

MIFA employment guidelines

MIFA is an equal opportunity employer. MIFA is a non-smoking facility.

Employment documents: (1) Application and/or resume; (2) I-9; (3) Form W-4; (4) Official transcripts verifying education if education is a requirement of the job. Employment authorization and identification: Current federal law requires that documents be presented which verify both employment authorization and identification. One or more of the following documents must be presented before employment: Social Security card, state driver's license/identification, U.S. birth certificate, U.S. passport, other U.S. government document.

Please note that it is the practice of MIFA not to allow the employment of relatives or of those living at the same address other than in the job classifications of special, temporary, or substitute.

To Apply: Job Opportunities (mifa.org)

Human Resources Department

910 Vance Ave/Memphis, TN 38126

Mifa.org

Salary Description

Starting at $18.50