Account Manager

4 weeks ago

Waynesville, United States North Carolina Division Office Full time

Description

Introduction

Do you want to join an organization that invests in you as an Account Manager? At North Carolina Division Office, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

North Carolina Division Office, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients lives and you have the opportunity to make a difference. We are looking for a dedicated Account Manager like you to be a part of our team.

Job Summary and Qualifications

As the Account Manager, you will be accountable for developing strong, long-term relationships with clients by delivering high quality and efficient services that support the strategies and goals. You must maintain knowledge of accounts' business; including products and services, operations, and service delivery to manage an assigned group of client accounts. You will directly contribute to key business outcomes such as client retention, client satisfaction, enhancing Mission Employer Solution's value to clients and prospects, achievement of operating/margin targets and fostering a culture of performance and continuous improvement.

You will be responsible for providing support to the Sales and Account Management team on activities related to marketing, sales and service of employee benefit plans for clients and prospects. This may include, but will not be limited to, providing client facing service and overseeing activities, including enrollment meetings, health fairs and other employee related functions.

Your responsibilities will include:

Establish/maintain proactive communication plans and collateral with clients/carriers/vendors.

  • Assist with coordination of communication campaigns with clients.
  • Provide input and create content for employee benefit communication materials that focuses on education, design and cost.
  • Respond to all client and/or employee questions regarding benefits and solve complex benefit issues as needed.
  • Adhere to administrative guidelines for all clients which are established, implemented and maintained in accordance with Mission Employer Solution's standard operating procedures.
  • Provide exceptional service to an assigned group of client accounts as demonstrated through customer feedback.
  • Build and solidify relationships with existing clients by providing ongoing customer care.
  • Responsible for the day-to-day account management for all client accounts.
  • Deliver outstanding internal and external customer stewardship.
  • Oversee the preparation and presentation of benefit plan performance reports.

Stay abreast of all client activity, including new implementations and renewals.

  • Communicate and execute plans with carrier/vendor representatives regarding group implementations and renewals.
  • Address customer service issues with carrier/vendor representatives.
  • Assist in the development and execution of effective client service plans.
  • Assist with preparation of presentation materials for clients/prospects.
  • Support the sales team with retention and growth of book goals.
  • Plan renewal activities and execute analysis.
  • Coordinate programs and facilitate vendor support.
  • Provide year-round management of contracted services.

Maintain oversight for enrollment meetings including preparation and facilitation, creation of benefit handouts to be distributed, assistance with completing enrollment.

  • Direct the planning, coordination, implementation and evaluation of events such as training programs, client seminars, health fairs, and renewal meetings.
  • Provide input on RFP's and support the RFP process.
  • Complete materials and presentations to be used by other office staff and clients as well as review contracts, documents, and applications with accuracy.
Maintain an efficient schedule to accomplish all job tasks and responsibilities in adherence with deadlines and guidelines established by Director or client. Remain aware of new techniques and office procedures to provide client service with quality, professionalism, and commitment that demonstrate to our clients their importance to our organization. Produce accurate reports and complete necessary paperwork within timeframes established by office procedure for ongoing tasks and special projects. Maintain current documentation in the CRM. What qualifications you will need: Bachelors Degree is required; Master's Degree is preferred Appropriate state licensing in the sale of health care products is required within three (3) months of the date of employment.
2 years' experience managing health and welfare benefits accounts in a brokerage (including alternative funding mechanisms) or human resource setting. Sales and customer service experience in a field where interpersonal skills, products knowledge and excellent customer service are essential. Ability to self-direct work with minimal levels of supervision. Strong organizational and communication skills. Advanced knowledge of group benefits, services and programs. Expanded insurance industry knowledge. General understanding of Human Resources policies and procedures. Ability to maintain life and health license. Ability and willing to travel approximately 50% of the time or less.

We are comprised of affiliated hospitals, physician practices and other sites of care across the United States and United Kingdom. The Sarah Cannon Cancer Network is transforming cancer care through integrated services and cutting-edge technologies. Our physicians can develop leading oncology programs to advance science and patient care. Providing physician-led patient care offers our doctors access to a national network of experts. This is where multidisciplinary teams come together with a goal of delivering seamlessly coordinated, quality cancer care. Through a united network of globally recognized oncology specialists, we collaborate and share best practices. We address each aspect of the cancer journey, from screening and diagnosis through treatment and survivorship, to advance our shared mission: Above all else, we are committed to the care and improvement of human life.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals Our Talent Acquisition team is reviewing applications for our Account Manager opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

  • Sales Manager

    4 weeks ago

    Waynesville, United States US Foods Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIES Foster customer relationships in a team-based selling model Manage deliveries to the routing schedule Communicate and collect accounts receivable Develop new business and identify prospective customers Know the market conditions, product innovations, and competitors' products WORK ENVIRONMENT Frequently outside the...

  • Sales Manager

    4 weeks ago

    Waynesville, United States US Foods Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIES Foster customer relationships in a team-based selling model Manage deliveries to the routing schedule Communicate and collect accounts receivable Develop new business and identify prospective customers Know the market conditions, product innovations, and competitors' products WORK ENVIRONMENT Frequently outside the...

  • Pest Management Specialist

    4 weeks ago

    Waynesville, North Carolina, United States Terminix Service, Inc. Full time

    Job OverviewTerminix Service Inc of Waynesville, NC is seeking a full-time Pest Control Technician (Pest Management Professional) to manage an established pest control route by selling services to new/current customers, scheduling appointments, conducting home inspections, and performing pest control services.This role offers an unlimited commission-based...

  • Retail Branch Manager

    2 weeks ago

    Waynesville, United States Woodforest National Bank Full time

    Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder.We focus on building relationships and discovering...

  • Behavioral Health RN Case Manager

    4 weeks ago

    Waynesville, United States Blue Ridge Health Full time

    Overview Blue Ridge Health is currently seeking a Behavioral Health RN Case Manager to be part of our Assertive Community Treatment Team (ACTT) in Waynesville, NC. What We Offer You: * A competitive benefits plan, including Medical, Dental and Vision * Company sponsored life insurance and short and long-term disability coverage * 403(b) retirement account...

  • Home Health Aide

    2 weeks ago

    Waynesville, United States Professional Case Management Full time

    Make a Difference on Your Own Schedule and Terms!Hiring Home Health Aide/Certified Nurse Assistants in Ohio   9pm-7am - YOU CHOOSE the nights you work! Full and Part Time Openings Professional Case Management, the leader in home healthcare, is now hiring STNAs/CNAs/HHAs to provide in-home healthcare services to help those who have served our...

  • Outside Sales Consultant- CosmoProf Waynesville NC NC

    1 month ago

    waynesville, United States Sally Beauty Holdings Full time

    Overview Job Title: DSC (Distributor Sales Consultant) Great opportunity! DSC (Outside Sales Rep) is a sales solution specialist role, covering and growing a territory in and around Waynesville, Canton, Sylva, Franklin, Murphy, Andrews, Bryson City Uncapped Commission, vehicle reimbursement plan and full benefits! Essential Function The Distributor...

  • Speech Language Pathologist

    2 months ago

    Waynesville, United States Soliant Full time

    Job DescriptionJob DescriptionMinimum 1+ years speech therapy experience required.Soliant is seeking a licensed Speech Therapist to join a school district inWaynesville, Missouri. We are currently conducting interviews and hiring for the 24/25 school year. As a Speech Language Pathologist, you will provide speech and language services to students with...

  • Speech Language Pathologist

    2 months ago

    Waynesville, United States Soliant Full time

    Job DescriptionJob DescriptionMinimum 1+ years speech therapy experience required.Soliant is seeking a licensed Speech Therapist to join a school district inWaynesville, Missouri. We are currently conducting interviews and hiring for the 24/25 school year. As a Speech Language Pathologist, you will provide speech and language services to students with...

  • Speech Language Pathologist

    2 months ago

    Waynesville, United States Soliant Full time

    Job DescriptionJob DescriptionMinimum 1+ years speech therapy experience required.Soliant is seeking a licensed Speech Therapist (SLP) to join a school district in Cannondale, Connecticut. We are currently conducting interviews and hiring for the remainder of the school year. As a Speech Language Pathologist, you will provide speech and language services to...

  • Speech Language Pathologist Assistant

    2 months ago

    Waynesville, United States Soliant Full time

    Job DescriptionJob DescriptionMinimum 1+ years speech therapy experience required.Soliant is seeking a licensed Speech Therapist Assistantto join a school district inWaynesville, Missouri. We are currently conducting interviews and hiring for the 24-25 school year. As a Speech Language Pathologist Assistant, you will provide speech and language services to...

  • Speech Language Pathologist Assistant

    2 months ago

    Waynesville, United States Soliant Full time

    Job DescriptionJob DescriptionMinimum 1+ years speech therapy experience required.Soliant is seeking a licensed Speech Therapist Assistantto join a school district inWaynesville, Missouri. We are currently conducting interviews and hiring for the 24-25 school year. As a Speech Language Pathologist Assistant, you will provide speech and language services to...

  • Speech Language Pathologist

    2 months ago

    Waynesville, United States Soliant Full time

    Job DescriptionJob DescriptionMinimum 1+ years speech therapy experience required.Soliant is seeking a licensed Speech Therapist (SLP) to join a school district in Cannondale, Connecticut. We are currently conducting interviews and hiring for the remainder of the school year. As a Speech Language Pathologist, you will provide speech and language services to...

  • Sr. Customer Assistance Representative

    3 months ago

    Waynesville, United States Enterprise Holdings Full time

    Overview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...

  • Sr. Customer Assistance Representative

    3 months ago

    Waynesville, United States Enterprise Holdings Full time

    Overview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...

  • Travel Physical Therapist

    7 days ago

    Waynesville, United States CrossMed Healthcare Full time

    CrossMed Healthcare is seeking an experienced Physical Therapist for an exciting Travel Allied job in Waynesville, MO. Shift: Inquire Start Date: 12/08/2024 Duration: 13 weeks Job Details Gross Weekly Pay: $0.00 - $0.00 Starts: 2024-12-08 Assignment Length: 13 Weeks Shift: Day shift Hours Per Week: 40 Job Quantity: 1 Type: Travel City: ...

  • Psychiatric Mental Health Nurse Practitioner

    4 weeks ago

    Waynesville, United States Blue Ridge Health Full time

    Overview Blue Ridge Health is currently seeking a Psychiatric Mental Health Nurse Practitioner (PMHNP) to be part of our Behavioral Health team. What We Offer You: * A competitive benefits plan, including Medical, Dental and Vision * Company sponsored life insurance and short and long-term disability coverage * 403(b) retirement account with company...

  • Caregiver Home Visits

    2 months ago

    Waynesville, United States LHC Group Full time

    Summary We are hiring Caregivers to work one-on-one with our in-home patients in Waynesville, NC and the surrounding area. * One Patient at a Time * Earn PTO while working 32+ Hours * Weekly Pay & Flexible Scheduling At Access Community Based Services, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful...

  • Psychiatric Mental Health Nurse Practitioner

    4 months ago

    Waynesville, United States Blue Ridge Community Health Services Full time

    OverviewBlue Ridge Health is currently seeking a Psychiatric Mental Health Nurse Practitioner (PMHNP) to be part of our Behavioral Health team.What We Offer You:A competitive benefits plan, including Medical, Dental and Vision Company sponsored life insurance and short and long-term disability coverage 403(b) retirement account with company matching...

  • State Tested Nursing Assistant

    3 weeks ago

    waynesville, United States IntelyCare Full time

    Work as much (or as little) as you like and make an hourly wage of up to $34 as a State Tested Nursing Assistant (STNA) in Waynesville, Ohio, and throughout Wayne Township. At IntelyCare, we're committed to flexible schedules and professional support, hiring nursing professionals with the stability of W2 employment and the freedom to choose the shifts at our...