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Internet Sales Coordinator

2 months ago

Greenwood Village, United States Lennar Full time
We are Lennar

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.

Join a Company that Empowers you to Build your Future

The Internet Sales Coordinator will be accountable for generating and maintaining a robust sales pipeline using internet-generated leads. Accountable for providing an extraordinary experience for all internet generated customer traffic.
  • A career with purpose.
  • A career built on making dreams come true.
  • A career built on building zero defect homes, cost management, and adherence to schedules.
Your Responsibilities on the Team
  • Effectively capture and convert internet customer traffic into viable sales prospects by creating desire for internet customers to visit our Welcome Home Centers (WHC).
  • Create a positive experience for our internet customers using email, online live chat and division 1-800 numbers.
  • Guide internet customers through Lennar's consultative sales process via email, live chat, phone and face to face meetings.
  • Provide immediate or same day email or telephone response to all internet customer requests with a targeted goal of a one-hour turnaround for all initial correspondence.
  • Educate internet customers on current/future community and product offerings and incentive opportunities.
  • Qualify prospective customers based on desired location(s), timing for purchase, and availability of new homes as needed.
  • Follow up with internet customers per the follow up program outlined by your division.
  • Partner with the on-site New Home Consultants (NHC) as appropriate to provide an extraordinary experience to our customers through throughout the sales process.
  • Manage and distribute electronic marketing collateral to prospective customers who visit Lennar's website via Lennar's National Internet Center.
  • Create and effectively manage an internet customer database which includes interest lists and VIP interest lists.
  • Complete and utilize corporate and division provided tracking and reporting tools to manage the internet prospecting process and provide transparency of daily activities via Lennar daily.com.
  • Always have a competent understanding of the division's product and community offerings and incentive opportunities.
  • Coordinate Sales Department efforts to improve collection of email contact information as part of customer registration process.
  • Regularly work in and around Lennar communities, including, primarily, WHC.
  • Monitor website data, digital photography, illustrations and virtual tours on Lennar.com and other Lennar affiliated websites.
  • Attend all company sales meetings, phone banks and training programs.
  • Coordinate online efforts and reporting with the National Internet Center.
  • Perform all other duties as assigned.
Requirements
  • Two (2) to four (4) years of experience in the homebuilding industry preferred.
  • High school diploma or GED required.
  • Position may be eligible for hybrid work arrangement in accordance with Company policies.
  • Some weekend scheduling is required.
  • Candidate must be in or willing to relocate to the Denver Metropolitan Area.
  • Maintain regular attendance and punctuality relative to daily work schedule is required.
  • Intermediate computer skills required.
  • Strong command of the English language; bilingual is a plus.
  • Effective writing skills.
  • Must have extensive internet exposure and/or internet consumer experience.
  • Escrow and mortgage financing is a plus.
  • Must have a valid driver's license and reliable transportation.
  • Strong interpersonal and communication skills.
  • Ability to problem solve.
  • Ability to self-manage activities with minimal supervision.
  • Understand and follow posted work rules and procedures.
  • Committed to self-development of sales and internet skills.
  • Accept constructive feedback.
  • Team Player.
Life at Lennar

At Lennar, Everything's Included in our homes, and Everyone's Included on our team. Our Everyone's Included vision is to unleash the power of diversity within our workforce to drive innovation and sustainable growth.

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.

Physical & Office/Site Presence Requirements:

Position requires attendance at meetings outside division office and trips to models/communities. Position requires the ability to occasionally bend, stoop, reach, lift, move and carry office materials and supplies weighing 25 pounds or less. Finger dexterity is required to operate a computer keyboard and calculator. May be required to operate a motor vehicle.

#LI-AM1

#CB
  • This information is intended to be a general overview and may be modified by the company due to factors affecting the business.


General Overview of Compensation & Benefits:
We reasonably expect the base compensation offered for this position to range from an hourly rate of $16.83 - $17, subject to adjustment based on business-related factors such as employee qualifications, geographic pay differentials (e.g., cost of labor/living, etc.), and operational considerations.
  • This position may be eligible for bonuses.
  • This position may be eligible for commissions.
  • This position will be eligible for the described benefits listed in the above section in accordance with Company Policy.
  • This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.


Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.