CX and Community Associate
2 months ago
Makeup For Skincare Freaks Welcome to next-level clean beauty that’s about revealing, expressing, and feeling comfy in your skin. It’s good makeup (not no makeup) that’s quick, easy, can’t mess it up. And it’s clinically proven to actually make your skin better, even when it’s bare. So you can look like your favorite self, every single day. As the Customer & Community Experience Associate for Kosas, you will be responsible for fostering quality relationships through providing exceptional brand-differentiating experience and communication, via eCommerce service and social media touchpoints. You will support, educate and champion the customer's voice. How You'll Contribute Act as a brand ambassador for Kosas by being a primary contact with customers within community and customer service Provide magical customer experience for our Kosas customers via email, SMS, phone, live chat, and all social channels Responsible for solving customer issues in a timely manner and escalating when necessary Assist customers with orders, returns, shade matching, product suggestions, and shipping updates. Work closely with key teams to facilitate feedback loops that directly impact the Kosas customer Continuously seek opportunities and creative ideas to connect with our customers in a way that makes them feel like we went above and beyond to support their beauty experience. Who You Are Customer obsessed with a natural service orientation Strong time management, prioritization skills, and detail accuracy orientation Work well under pressure and can maintain composure during difficult customer interactions Exceptional interpersonal, communication, and listening skills oral and written. High energy, friendly and approachable. Can work independently in a fast-paced environment, while also being a proactive team player Willingness to adapt to a flexible schedule, including weekends Love of beauty and Kosas What You'll Bring 1-2 years in a customer service and/or community role Experience working with Shopify, Zendesk or Gorgias is a plus What We Offer Company paid medical benefits Flexible spending account options 401k with employer contribution Flexible paid vacation 40% off Kosas products The range of hourly wage for this full-time position is between $25.00-$30.00 per hour. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as experience, skillset, education, and work location. Kosas is committed to creating an inclusive environment for all employees and proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. #J-18808-Ljbffr
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CX Support Professional
1 month ago
Los Angeles, California, United States HuntsBot Full timeDive into the Role of Associate CX SpecialistCalm is driven by innovation and excellence in customer experiences. We seek a highly skilled Associate CX Specialist who can represent our brand and deliver remarkable results. If you're passionate about making a difference and have what it takes to thrive in our dynamic work environment, we'd love to hear from...
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CX and Community Associate
3 months ago
Los Angeles, United States Kosas Full timeMakeup For Skincare FreaksWelcome to next-level clean beauty that’s about revealing, expressing, and feeling comfy in your skin. It’s good makeup (not no makeup) that’s quick, easy, can’t mess it up. And it’s clinically proven to actually make your skin better, even when it’s bare. So you can look like your favorite self, every single day.As the...
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CX and Community Associate
2 months ago
los angeles, United States Kosas Full timeMakeup For Skincare FreaksWelcome to next-level clean beauty that’s about revealing, expressing, and feeling comfy in your skin. It’s good makeup (not no makeup) that’s quick, easy, can’t mess it up. And it’s clinically proven to actually make your skin better, even when it’s bare. So you can look like your favorite self, every single day.As the...
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CX and Community Associate
3 months ago
los angeles, United States Kosas Full timeMakeup For Skincare FreaksWelcome to next-level clean beauty that’s about revealing, expressing, and feeling comfy in your skin. It’s good makeup (not no makeup) that’s quick, easy, can’t mess it up. And it’s clinically proven to actually make your skin better, even when it’s bare. So you can look like your favorite self, every single day.As the...
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Associate CX Specialist
2 months ago
Los Angeles, United States HuntsBot Full timeWhat We Do The Customer Experience Team’s mission is to empower Calm's community to lead happier, healthier lives through extending the Calm experience beyond the product. For our customers, we provide resources both proactively and reactively, while also advocating on their behalf to the wider company. For ourselves, we foster a nurturing and...
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Senior Digital Signage Analyst
4 weeks ago
Los Angeles, CA, United States The Regents of the University of California on behalf of their Los Angeles Campus Full timeDepartment Summary Digital Spaces manages physical and virtual classrooms, AV/IT operations and solutions, specialized learning environments, and other learning environments (e.g., conference spaces). Digital Spaces oversees that campus spaces are suitably equipped and functional to meet the needs of the educational experience. Digital Spaces oversees the...
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MEPF Technical Associate
2 weeks ago
Los Angeles, California, United States Hensel Phelps Full time**Job Description:**We are seeking an experienced MEPF Technical Associate to join our team. As a key member of the Commissioning team, you will provide technical support to projects, ensuring safety and staying within budget.**Key Responsibilities:**Assist in the development of Cx test/inspection scriptsReview and understand project CPM schedule and Cx...
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Customer Experience Excellence Leader
4 weeks ago
Los Angeles, California, United States Cognizant Full timeAt Cognizant, we are seeking a highly experienced and results-driven CX Excellence Leader to join our team. As a key member of our organization, you will be responsible for leading the planning and implementation of CX programs that align with our organizational goals and objectives.The ideal candidate will have a strong background in CX program management,...
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Customer Care Lead
3 weeks ago
Los Angeles, United States Madhappy Full timeMadhappy - At Madhappy, we are on a mission to make the world a more optimistic place by creating conversation around mental health. We want to make an impact for decades to come in producing the highest quality products and experiences to drive the conversation forward and create a brighter future for the world we all live in.We are looking to hire a full...
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Customer Care Lead
3 weeks ago
Los Angeles, United States Madhappy Full timeMadhappy - At Madhappy, we are on a mission to make the world a more optimistic place by creating conversation around mental health. We want to make an impact for decades to come in producing the highest quality products and experiences to drive the conversation forward and create a brighter future for the world we all live in.We are looking to hire a full...
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Communications Associate
2 months ago
Los Angeles, United States Isana Full timeJob DetailsJob Location ISANA Home Office - Los Angeles, CA Position Type Full Time Education Level 4 Year Degree Travel Percentage Negligible Job Shift Day Job Category Education DescriptionPosition Summary The Communications Associate will support the Communications Manager in a comprehensive communications strategy designed to tell the ISANA story and...
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Digital Signage Solutions Specialist
2 weeks ago
Los Angeles, California, United States UCLA Full timeJob OverviewThe Senior Digital Signage Analyst (UX/CX) plays a critical role in ensuring UCLA's digital signage strategy is effectively implemented, focusing on user experience (UX) and customer experience (CX). This position requires a senior technician who can develop, manage, and execute a comprehensive digital content strategy aligned with organizational...
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Customer Experience Expert
1 month ago
Los Angeles, California, United States HuntsBot Full timeUnlock Your Potential as a Customer Experience Specialist at CalmCalm's vision is to empower users worldwide through excellent customer experiences. As an Associate CX Specialist, you'll be responsible for delivering top-notch support, escalating complex issues, and collaborating with cross-functional teams to drive business growth and user satisfaction....
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Assistant Community Manager
6 days ago
Los Angeles, California, United States A COMMUNITY OF FRIENDS Full timeAbout UsA Community of Friends (ACOF) is a nonprofit organization dedicated to providing affordable housing and supportive services to low-income individuals and families. We are committed to creating a safe, healthy, and inclusive community where our residents can thrive.As a Property Management Associate, you will play a critical role in supporting our...
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Madhappy Support Manager
1 week ago
Los Angeles, California, United States Madhappy Full timeAre you ready to take your customer support career to the next level? We're seeking an experienced Customer Experience Strategist to join our Madhappy team. In this role, you'll have the opportunity to shape our customer support team's vision, implement efficient systems, and deliver exceptional results.Key ResponsibilitiesYour responsibilities will...
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Community Maintenance Associate
7 days ago
Los Angeles, California, United States Aperto Property Management, Inc. Full timeJob ResponsibilitiesAs a Community Maintenance Associate, you will be responsible for completing work orders and other required tasks in a timely manner.This includes removing trash from office areas and apartment community perimeter daily, assisting in the preparation of market-ready units, and performing assigned maintenance tasks as needed.
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Customer Experience Strategist
2 weeks ago
Los Angeles, California, United States Madhappy Full timeAt Madhappy, we're committed to revolutionizing the way we interact with our customers. As a Customer Experience Strategist, you'll play a crucial role in shaping our customer support team's vision and ensuring seamless interactions between our brand and customers.About the RoleWe're seeking an experienced professional to lead our customer experience team,...
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Senior Display Analyst
2 weeks ago
Los Angeles, California, United States UCLA Full timeAbout the RoleWe are seeking an experienced Senior Digital Signage Analyst (UX/CX) to join our team at UCLA. As a senior technician, you will play a critical role in ensuring our digital signage strategy is effectively implemented, focusing on user experience (UX) and customer experience (CX).ResponsibilitiesThe successful candidate will be responsible for...
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Community Support Associate
5 days ago
Los Angeles, California, United States PMP Management Full timeThe Community Support Associate position at PMP Management offers a unique opportunity to make a real difference in the lives of homeowners and their families. As a key member of our team, you will be responsible for providing exceptional service, resolving issues promptly, and ensuring a positive living environment.Essential DutiesThe ideal candidate will...
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Senior Commissioning Engineer
4 weeks ago
Los Angeles, United States Fst Technical Services Inc. Full timeFST Technical Services Commissioning (Cx) Division is a leading provider of quality assurance in the design, construction, and post-acceptance phases of building projects. Our focus is on ensuring that mechanical, electrical, plumbing, and associated systems are properly designed, installed, and tested to meet client requirements and design intent. Position...