Sales Manager, Fairfield Inn

4 weeks ago

San Bernardino, United States WSManagement Inc Full time

We are looking for a talented Sales Manager to grow our business while conduct the day-to-day sales and market activity to drive revenue, through account management, new business, and prospecting while building awareness of the hotel and brand in the local community. Sales Manager with experience in the sales process and function of a hotel. Responsibilities include selling guest rooms, meeting space, and other property services to groups, managing accounts, and conducting site inspections, solicits and generates business.

**Primary duties:**

* Make sales calls to new and existing customers. Establish and maintain close contact and good rapport with target accounts through a variety of methods. Assess their current and future needs.

* Cultivate lead sources. Network with fellow Sales Managers on leads.

* Share leads and work with other company properties.

* Complete administrative documentation in the sales system in an accurate and timely manner. Maintain accurate contract files.

* Coordinate with Front Desk to fulfill commitments and any special Guest requests, VIP packages, promotions, and showroom keys.

* Develop and maintain rapport with competitor hotels, City Convention and Visitor's Bureau, Chamber of Commerce, lead sources, and Clients.

* Participate in community activities and Guest events.

* Participate in the development of a Marketing Plan, and perform all Sales tasks and goals as outlined in the Plan.

* Prepare sales figures and reports as directed.

* Qualify leads and prospects gained from cold calls, sales blitzes, and other sources.

* Remain aware of any and all potential security problems and report them to your Supervisor and/or GM.

* Carry out any reasonable request by Management and Management Company.

**Education/Experience**

* A four-year college degree is preferred, however any combination of education and training within the hotel.

* 2-year hotel sales experience preferred.

* Maintain production standards

* High School Diploma or equivalent is required, College Degree is preferred

* STS Experience helpful

* Passionate and skilled at business development and hunting for new revenue sources

* Disciplined in managing their sales activities utilizing a CRM platform.

* Excellent communication skills including active listening and the ability to probe for details that will close a sale.

* Knowledgeable about the industry, the area, and your hotel; ability to use this knowledge to close a sale.

* Able to work a varied schedule including holidays, weekends, and nights as the business dictates

The statements listed are intended to represent the key duties and level of work being performed. They are not intended to be all responsibilities or qualifications of the job. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, or other protected class. Those who are ineligible to work in the United States will not be considered.

Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.

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