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Business Development Specialist
1 month ago
Job Type
Full-time
Description
Why Work with Us?
At our organization, we are dedicated to improving lives and strengthening Idaho communities. We believe that housing opportunities, self-sufficiency, and economic development are the pillars of progress. Our commitment to our team is unwavering, and we consider our employees our greatest priority. We offer competitive compensation packages, comprehensive health benefits, and abundant opportunities for professional development and growth.
It's no wonder we have been recognized as one of the "Best Places to Work" in Idaho for a decade. Join us and be part of a vibrant, entrepreneurial organization that makes a meaningful impact on the lives of Idahoans. We have a great human resources team so come join our team.
In this role, you will be responsible for the following:
Customer Service:
- Act as the Point of Contact and IHFA subject matter expert for mortgage lenders, brokers, realtors and borrowers.
- Perform and support all lock desk duties. Provide education and complete pricing support to our lending partners.
- Act as 'Scenario Desk' and IHFA mortgage product and services specialist.
- Provide Lender Connection training for Idaho lenders.
- Help coordinate training for our broker partners in Encompass and TPO Connect.
- Assist the Business Development Supervisor with the preparation of production and market reports.
- Work with the Business Development Supervisor to facilitate training for lenders, mortgage brokers and real estate agents.
- On-site monthly visits to IHFA lending partners.
- Maintain lender referral system and related databases.
- Assist in updating All-Regs as needed.
- Maintain Exceptions and Former Foreclosure spreadsheets.
- Assist the Business Development Supervisor with special projects.
- Assist in preparing for training and seminars.
- Assist wherever needed within department.
- Participate in training and in cross-training on an individual basis and with department staff.
- Foster a team atmosphere.
- Attend job-related classes and seminars to acquire necessary job-related knowledge as approved.
Requirements
Qualifications to be successful in this role:
- Excellent oral and written communication skills.
- Two years of experience in residential loan processing, closing or servicing, or a combination of education, customer service and experience in a related field is preferred.
- Ability to maintain effective working relationships with other employees, lenders, customer and clients.
- Ability to work independently, schedule, organize, prioritize and complete job responsibilities.
- Working knowledge of Encompass TPO Connect and Optimal Blue preferred.
- Proficiency in Excel preferred.
