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Customer Experience Specialist_
3 days ago
Job Description A global travel insurance agency is seeking a Customer Experience Specialist to join their fast-growing team. This key role will ensure the company is delivering a customer-first, best-in-class service to their valued users and will be pivotal in setting the bar for standard and excellence in the travel space. The pay rate for this role is between $18-$20 an hour depending on the shift worked. Day to Day- -Be customer-obsessed and set the highest bar for customer care in our industry. This role will be key in developing a top-notch reputation for our growing brandone that is known for excellence, speed, empathy, proactivity, and positivity. -Handle incoming calls and digital inquiries from our US customers who are traveling stateside and abroad. -Provide real-time support related to travel inquiries & emergency events. -Collect & monitor travel intelligence information. -Interact with travel & medical providers. -Effectively manage customer contacts across various channels of communication, including phone, e-mail and chat. -Efficiently handle customer complaints with empathy, knowledge and understanding. -Complete customer requests in a friendly, professional and timely manner. -Work collaboratively across teams and departments to help solve any matter at hand. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: om/workforce-privacy-policy/ . Skills and Requirements -Ability to work both shifts (8 AM-5 PM & 4.30 PM - 12.30 AM EST) -Proven experience in customer service/call center roles -Tech-oriented null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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Richmond, United States NASCAR Racing Experience Full timeBe a part of our team and work Trackside with NASCAR Racing Experience at **Richmond **Raceway**. NASCAR Racing Experience provides an opportunity for people to fulfill their dream of driving a real NASCAR Race Car at Richmond Raceway. Our goal for every participant is to make their experience the memory of a lifetime. To do this, we need people that love...
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Customer Experience Associate
2 weeks ago
Richmond, United States TD Bank Group Full timeWe are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop. **Customer Experience Associate** 347934BR Retail Banking Customer Service Richmond , BC February 4, 2022 **Company Overview** Tell us your story. Dont go unnoticed. Explain why youre a winning candidate. Think TD if...
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Customer Experience Representative
4 weeks ago
Richmond, United States Indigo Books & Music Full time**Customer Experience Representative** **Part-time | Richmond, BC** **Company Description** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada....
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Customer Experience Specialist
3 weeks ago
Richmond, United States Insight Global Full timeInsight Global is looking for a Customer Experience Specialist to join one of our fastest-growing clients in the travel industry. This key role will ensure we are delivering a customer-first, best-in-class service to our valued users and will be pivotal in setting the bar for standard and excellence in the travel space.Responsibilities:Be customer obsessed...
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Customer Experience Specialist
3 weeks ago
Richmond, United States Insight Global Full timeInsight Global is looking for a Customer Experience Specialist to join our clients fast-growing team in the travel industry. This key role will ensure they are delivering a customer-first, best-in-class service.Responsibilities:Be customer obsessed and set the highest bar for customer care in our industry. This role will be key in developing a top-notch...
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Customer Experience Specialist
2 weeks ago
Richmond, Virginia, United States Faye Full timeFaye is looking for a Customer Experience Specialist to join our fast-growing team as we take over the travel industry. This key role will ensure we are delivering a customer-first, best-in-class service to our valued users and will be pivotal in setting the bar for standard and excellence in the travel space.We work in a fun, collaborative and...
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Customer Experience Rep
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Richmond, United States Fidelity Investments Full timeJob Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you'll have dedicated time to focus on growth, career development and renewal while you support our customers by taking inbound calls. Are you interested in Financial Services? This might...
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Program Specialist_
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Richmond, United States Veterans Affairs, Veterans Health Administration Full timeSummary The Position is located in the Department of Veterans Affairs(VA), Veterans Health Administration(VHA), MID- Atlantic Health Care Network (VISN 6), Richmond VA Medical Center(MC), Virginia under Surgery Service. The position serves as an assistant to the chief of Surgery Service an the Administrative Officer. Responsibilities The incumbent serves as...
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Seasonal Customer Experience Specialist
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Richmond, United States WizeHire Full timeJoin The Peach Truck as a Customer Experience Specialist, where you'll play a critical role in providing exceptional service and fostering a positive environment for our customers. Your responsibilities will encompass various aspects of customer engagement, problem resolution, and promoting a customer-first culture. Other duties will include setting up of...
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Customer Experience Team Manager
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Richmond, United States Ledbury Full timeLedbury is looking for a driven self-starter to lead our Customer Experience and Operations Team. Your background in sales management has equipped you to bring an innovative approach to acquiring new customers, and the skill to recruit, train, and lead a dedicated team. Your ability to communicate effectively within a team-driven atmosphere supports...
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Seasonal Customer Experience Representative
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Richmond, United States Indigo Books & Music Full time**Seasonal Customer Experience Representative** **Contract | Richmond, BC** **Job Description** You help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and our mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience and you...
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Online Customer Experience Specialist
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Customer Experience Specialist
2 weeks ago
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Customer Experience Specialist
4 weeks ago
Richmond, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
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Customer Experience Team Manager
4 weeks ago
Richmond, United States Ledbury, Inc Full timeJob DescriptionJob DescriptionLedbury is looking for a driven self-starter to lead our Customer Experience and Operations Team. Your background in sales management has equipped you to bring an innovative approach to acquiring new customers, and the skill to recruit, train, and lead a dedicated team. Your ability to communicate effectively within a...
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Business Analyst, Customer Experience
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Richmond, United States SimpliSafe Wireless Home Security Full timeAbout SimpliSafe We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find...
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Nylon Solutions Customer Experience Leader
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Richmond, United States AdvanSix Full timeWhy work at AdvanSix? - We provide benefits that are industry competitive and focused on employee well-being - Total Rewards program includes a competitive compensation, health, dental, vision & wellness programs, paid vacation, 401K with company matching, health savings programs, disability & life insurance, employee assistance program - Tuition...
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Client Care Specialist_
4 days ago
Richmond, United States Ethos Veterinary Health Full timeThe Virginia Veterinary Center in Richmond, VA is hiring a full- time Client Care Specialist to join our outstanding team! Are you looking for a new and exciting work environment? Do you have a passion for emergency veterinary care and enjoy working in a fast-paced environment? Virginia Veterinary Centers is a multi-specialty referral practice and emergency...
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Full Time-Customer Experience Coordinator
4 weeks ago
Richmond, United States The TJX Companies, Inc. Full timeAll 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is...
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Customer Service Associate
5 days ago
Richmond, United States LHH Full timeLocation: Richmond, VA Company: LHH is seeking a motivated Customer Service Associate with a strong background in medical terminology to join our client in Richmond, VA. Position Overview: As a Customer Service Associate, you will play a crucial role in delivering exceptional service to our clients and healthcare providers. Your primary responsibility will...