We have other current jobs related to this field that you can find below


  • Santa Clarita, United States FTC Full time

    **Customer Service Representative** 40000 AUD Santa Clarita **Application Successful** You've successfully completed your application X ** Customer Service Representative** **Summary:** Customer Service Representative ?? This role is responsible for managing day to day execution of strategic Aerospace accounts by supporting new part introduction, on-time...


  • Santa Clarita, United States Bolsan Full time

    40000 AUD Santa Clarita ** Customer Service Representative** **Summary:** Customer Service Representative This role is responsible for managing day to day execution of strategic Aerospace accounts by supporting new part introduction, on-time execution, delivery and overall performance of new and existing awards. This role works closely with Operations to...


  • Santa Clarita, United States Belcan Full time

    Job Details Job Title: Customer Service Representative Pay Rate: $23.00 / hr Location: Valencia, CA Area Code: 661 ZIP Code: 91355 Start Date: Right Away Shift: 1st Shift; 7am-4pm Benefits: On the job training, with cross training for other skilled positions and opportunities for advancement. The aerospace business is growing and we are continually training...


  • Santa Clarita, United States Medline Industries Full time

    Value Proposition As a leading partner in healthcare, Medline Canada's sole purpose is Together Improving Lives this means being deeply committed to the health and well-being of our customers, employees, partners and our communities. We employ a diverse group of top talent focused on growing and making a difference in the lives of Canadians, coast-to-coast....


  • Santa Clarita, United States Medline Industries Full time

    Value Proposition As a leading partner in healthcare, Medline Canada's sole purpose is Together Improving Lives – this means being deeply committed to the health and well-being of our customers, employees, partners and our communities. We employ a diverse group of top talent focused on growing and making a difference in the lives of Canadians,...


  • Santa Clarita, United States MV Transportation Full time

    Location: Customer Service Representative in Santa Clarita, CA at MV Transportation **Location:** **Experience:** Not Specified **Job Description** MV Transportation is seeking a **Customer Service Representative** who will be responsible for a variety of clerical duties, including accurate entry of data in Trapeze software, taking reservations, providing...

  • Customer Service

    2 months ago


    Santa Clarita, United States WingStop - Saugus Full time

    Job DescriptionJob DescriptionDo you love helping others? Or love being in the limelight? Our Guest Service Expert is responsible for delivering World Class service. As a Guest Service Expert, you are the face and the voice of Wingstop to all of our Guests who walk into our restaurants, providing them with authentic, positive and genuine experiences....


  • Santa Clarita, California, United States Woodward Full time

    Job Title: Customer Support Representative - ContractorOverview:The Customer Support Representative - Contractor plays a vital role in ensuring the delivery of products and services in accordance with established guidelines and customer expectations. This position operates under the direct supervision of the Manager/Supervisor, focusing on account management...


  • Santa Clarita, United States Quipt Home Medical Full time

    Job Type Full-time Description Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us.Position: Customer Service RepresentativePosition Reports to: Branch Manager/CSR...


  • Santa Clarita, United States OMI Inc. Full time $45,000 - $55,000

    Job DescriptionJob DescriptionAre you someone who is looking for a fresh start? A new challenge? An opportunity to learn something completely new? We want to talk to YOU !We work with internationally recognized telecommunications companies throughout California. Through our partnerships, we have been able to help grow the business of our clients while...


  • Santa Clarita, United States Liberty Personnel Services, Inc. Full time

    Join Our Dynamic Team! Are you ready to take your customer service skills to the next level? Do you thrive in a fast-paced environment? Look no further, because we have the perfect opportunity for you! As a Customer Support Representative at our growing company, you will have the chance to work with a diverse team and make a positive impact on our customers'...


  • Santa Clarita, United States BLISS Car Wash Full time $17 - $20

    BLISS Car Wash Sales / Customer service - $500 Sign on Bonus. $17.00 - $20 hourly base pay, plus commission.  Benefits:$500 Sign on Bonus.Hourly plus commission.Medical, Dental, Vision, Critical Illness & Accident Insurance Plans.401k with Employer Matching.FREE weekly car washes.Growth opportunity within the BLISS family. BLISS car wash is rapidly...


  • Santa Clarita, United States BLISS Car Wash Full time $17 - $20

    BLISS Car Wash Sales / Customer service - $500 Sign on Bonus. $17.00 - $20 hourly base pay, plus commission. Benefits:$500 Sign on Bonus.Hourly plus commission.Medical, Dental, Vision, Critical Illness & Accident Insurance Plans.401k with Employer Matching.FREE weekly car washes.Growth opportunity within the BLISS family. BLISS Car Wash is rapidly...


  • Santa Clarita, United States BLISS Car Wash Full time $17 - $20

    BLISS Car WashCustomer Service $500 Sign on Bonus.Sales Associate - $750 Sign on Bonus.$17.00 - $20 hourly base pay, plus commission and incentives.Benefits:$500 - $750 Sign on Bonus.Hourly plus commission and incentives.Medical, Dental, Vision, Critical Illness & Accident Insurance Plans.401k with Employer Matching.FREE weekly car washes.Growth opportunity...


  • Santa Clarita, California, United States Shelgin Partners Recruiting Agency Full time

    Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at Shelgin Partners Recruiting Agency. As a key member of our team, you will be responsible for providing exceptional customer service to our clients in the manufacturing industry.Key ResponsibilitiesAct as the primary point of contact for customers, responding to...


  • Santa Clarita, California, United States Shelgin Partners Recruiting Agency Full time

    Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at Shelgin Partners Recruiting Agency. As a key member of our team, you will be responsible for providing exceptional customer service to our clients in the manufacturing industry.Key ResponsibilitiesAct as the primary point of contact for customers, responding to...


  • Santa Clarita, United States Barrington Staffing Services Full time $17

    Job DescriptionJob DescriptionInbound orders and Outbound calls regarding product availability and pricing. Handle orders quickly and some troubleshooting.Provide and follow-up on quotes, assist with product information requests, and order tracking. 18 months+ in-office customer service experience handling phoned-in and online orders,Experience in order...


  • Santa Clarita, California, United States APN Software Services Inc Full time

    Job DescriptionWe are seeking a highly skilled and experienced Receptionist to join our team at APN Software Services Inc. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a smooth and efficient experience for our clients and visitors.Key Responsibilities:Greet and receive clients or...


  • Santa Clarita, United States Barrington Staffing Services Full time $17

    Job DescriptionJob DescriptionInbound orders and Outbound calls regarding product availability and pricing. Handle orders quickly and some troubleshooting.Provide and follow-up on quotes, assist with product information requests, and order tracking. 18 months+ in-office customer service experience handling phoned-in and online orders,Experience in order...


  • Santa Clarita, United States Barrington Staffing Services Full time $17

    Job DescriptionJob DescriptionInbound orders by phone and email. Outbound follow-up on status, order changes, etc.Provide quotes, product information, order tracking, and troubleshooting, 18 months+ in-office customer service experience handling phoned-in and online orders, Special Order Desk experience in retail will work, too. Call Center preferred.Good...

Customer Service Lead

2 months ago


Santa Clarita, United States MV Transportation Full time

Customer Service Lead

Job Locations

US-CA-Santa Clarita

ID

2024-8014

Position Type

Regular Full-Time

Overview

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.

Responsibilities

MV Transportation is seeking an experienced

Customer Service Lead

to serve as a liaison between operations staff and passengers by responding in a timely manner to all passenger concerns, comments, and complaints, in a manner that provides local management with the information necessary to make system improvements. Responsibilities Communicate on a regular basis with client staff to ensure cust

omer service efforts meet the demands of the contract and the client.

Establish relationships with key consumer agencies to facilitate direct communication and feedback as well as a proactive customer focus. Respond to individual customer/passenger concerns in a manner that includes investigation and follow-up as concerns apply to specific employees. Provide findings and resolution information to operations management for follow-up and possible reward and/or disciplinary action. Maintain database or log of customer complaints/compliments that can readily identify trends that may require additional training or management consideration. Provide system information including eligibility, service area, fares, and system use to all interested parties. Attend various public events as a representative of the program to provide information and feedback to general concerns/items of discussion. Process consumer applications to determine eligibility according to client guidelines and maintain database of eligible passengers. Other duties as assigned.

Qualifications

Talent Requirements High School diploma or equivalent

;

c

ollege

d

egree preferred. Previous customer service experience preferred, experience in developing and managing customer service initiatives preferred. Must have strong customer service skills utilizing both phone and written communication to create resolution for the client. Ensure a professional attitude is maintained both with clients, ridership and the Customer Service team. Must have strong MS Office suite skills and strong attention to detail both for written reports and data entry duties. Ability to communicate effectively at all levels and ensure workload is completed in a timely manner. Starting pay rate: $18.87/hour MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.

The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast

#J-18808-Ljbffr