Senior Analyst, Sales Compensation Systems

3 weeks ago


San Francisco, United States Twilio Full time
See yourself at Twilio

Join the team as Twilio's next Senior Analyst, Sales Compensation Systems.

Who we are & why we're hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to support the administration and build of Xactly compensation system.

The sales compensation systems team owns the lifecycle of implementation logic from business requirements to year-over-year redesigns, managing the plan design implementation in Xactly, responding to exceptional situations, and continuing to upgrade our Xactly Incent and Connect configurations for efficient operations. This role will allow the analyst to utilize previous Xactly experience maintaining our current process but also developing new automations and streamlining existing processes. Cross functional training is a core component of this role and growth opportunities exist to own projects in data engineering, financial analysis, budgeting and all things sales compensation.

Responsibilities

In this role, you'll:

  • Support Sales Compensation team in managing Xactly instance
  • Manage process change requests from business partners and sales compensation team
  • Review Plan Designs to implement within Xactly
  • Provide guidance on automation and system improvement projects with Xactly Connect
  • Work with project manager on quarterly SOX requirements
  • Analyze and build reports in Xactly, supporting data team requests
Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having "desired" qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table

Required:

  • 1-3 years experience with implementing incentive compensation systems
  • Prior experience carrying out technical responsibilities, such as rule writing, development, result analysis, troubleshooting, process improvement
  • Detail and Process oriented
  • Familiarity with reporting/data mining methodologies
  • Strong customer-focus and business acumen, and ability to effectively balance between the two
  • Superb communication and stakeholder collaboration skills

Desired:

  • Experience with Xactly Incent and Xactly Connect
  • Xactly Admin Certified
  • Experience with Salesforce
  • Outside consulting a plus
Location

This role will be remotebut is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately


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