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IO Account Coordinator

2 months ago

Irvine, United States Westcliff University Full time

Job Type Full-timeDescriptionWhat if I told you it is possible to find a Company that lived to educate, inspire and empower others while creating a family atmosphere that truly appreciates and respects their team? Would you apply? What if I threw in strong Company values, outstanding benefits, and the opportunity for you to make a tangible impact and feel appreciated?See below for a feel of what the Company culture is (REALLY) like. Hint: it's amazing.At Westcliff, we are constantly striving to be the best while valuing each of our team members as human beings and succeeding togetherWestcliff is a leader in innovative global education. We are respected for our transformative, technologically advanced programs and initiatives with a focus on excellence, social responsibility, and diversity. Our tagline - "Educate. Inspire, Empower." - is a summary of our Mission Statement. As it suggests, the main focus of our University is to strive to enhance the opportunities of our students and employees to enjoy success through empowerment, as a result of their education and hard work.With diversity and inclusion at the forefront of Westcliff's core values, we promote a culture that celebrates diversity and inclusiveness regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age. By joining the Westcliff team, you'll be playing a significant role in our growth, having an opportunity to put your personal touch on Westcliff's progress as we grow and succeed togetherJob Summary: The International Outreach Account Coordinator is responsible for managing international accounts and facilitating communication and collaboration between the organization and its international partners. This role requires excellent email communication skills, cultural sensitivity, and a strong attention to detail. The coordinator will also support and work closely with the department team members to ensure the successful execution of international projects and initiatives.Key Responsibilities:Account Coordination: Manage international partners relationships for commission processing, post student enrollment. Coordinate international payments, invoices, banking information, ensuring each step of the process is performed with accuracy.Communication Facilitation: Facilitate email/phone communication between internal teams and international partners, ensuring clear understanding of objectives, timelines, and deliverables.Cultural Sensitivity: Demonstrate cultural sensitivity and awareness when interacting with international clients or partners, adapting communication styles as needed to accommodate cultural differences.Issue Resolution: Address any issues or concerns raised by international partners in a timely and effective manner, collaborating with internal teams to find suitable solutions.Documentation and Reporting: Maintain accurate records of communications, invoices, payments and project progress, and provide regular updates and reports to internal stakeholders as needed. RequirementsQualifications:Bachelor's degree in international relations, business administration, communication, accounting, or a related field.Proven experience in detailed reporting and record keeping. Excellent verbal and written communication skills, with fluency in English and proficiency in additional languages preferred.Strong interpersonal skills and ability to build rapport with partners from diverse cultural backgrounds.Ability to multitask and prioritize workload in a fast-paced environment.Preferred Qualifications:Experience with mail merging;Strong experience with Google Suite;Experience generating reports. Limitations and Disclaimer The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an at-will basis, unless otherwise contractually bound. Westcliff University is an Equal Opportunity Employer Salary Description $19.00-$20.00/HR