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Care Navigator

2 months ago


Indianapolis, United States BCforward Full time

Care Navigator

BC Forward is looking for Care Navigator - Social Worker (Remote) in Indianapolis, IN 46204

Position Title: Care Navigator - Social Worker (Remote)

Location: 550 N Meridian St #101, Indianapolis, IN 46204
Anticipated Start Date: 9/9
Expected Duration: 12 months
Job Type: Contract with possible extension
Shift: 8:00am- 5:00pm
Pay Rate: $30.85/hr on W2
Note: Would need to be able to go into the office as needed especially during the training period. They try to go into the office as a team at least once a month and for additional training as needed. Considered remote but it is expected that they are able to get to the main office as needed.

Job Description:
Position Purpose:
Develops, assesses, and coordinates care management activities based on member needs to provide quality, cost-effective healthcare outcomes. Develops or contributes to the development of a personalized care plan/service plan for members and educates members and their families/caregivers on services and benefit options available to improve health care access and receive appropriate high-quality care through advocacy and care coordination.

•Outreaching members that they will be claiming from a variety of sources.
•Work within the Right Choices Program and the ED program
•Cross trained in all Care Coordination functions

Describe the performance expectations/metrics for this individual and their team:
•Carry a caseload of 100 active members
•90% or above on monthly audit scores
•No overdue tasks 46 out of 52 weeks

Preferred Skills/ Experience:
Awareness of Community resources
Solution focused; experience in developing care plans
Initiative; self directed, quick learner

Education Requirement: BS degree

Education Preferred: Social work, human services

Required Skills/Experience:
Computer skills and how to navigate within systems; very familiar with Microsoft outlook, excel
Assessment skills
Detail oriented; process oriented

Education/Experience:
Requires a Bachelors degree and 2 - 4 years of related experience. Requirement is Graduate from an Accredited School of Nursing if holding clinical licensure.

Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

License/Certification:
Current states clinical license preferredEvaluates the needs of the member, barriers to care, the resources available, and recommends and facilitates the plan for the best outcome

Develops or contributes to the development of a personalized care plan/service ongoing care plans/service plans and works to identify providers, specialists, and/or community resources needed for care

Provides psychosocial and resource support to members/caregivers, and care managers to access local resources or services such as: employment, education, housing, food, participant direction, independent living, justice, foster care) based on service assessment and plans

Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified care or services are accessible to members in a timely manner

May monitor progress towards care plans/service plans goals and/or member status or change in condition, and collaborates with healthcare providers for care plan/service plan revision or address identified member needs, refer to care management for further evaluation as appropriate

Collects, documents, and maintains all member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators

May perform on-site visits to assess members needs and collaborate with providers or resources, as appropriate

May provide education to care manager and/or members and their families/caregivers on procedures, healthcare provider instructions, care options, referrals, and healthcare benefits

Other duties or responsibilities as assigned by people leader to meet the member and/or business needs
Performs other duties as assigned

Complies with all policies and standards

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 226857 when responding to this ad.