Full-time CSR Opening

2 months ago


Schaumburg, United States VCA Animal Hospitals Full time

VCA Schaumburg Animal Hospital is a multi-doctor practice in Schaumburg, Illinoislocated outside of Chicago in the booming Golden Corridor. We are well established in the community for over 30 years. We are known for customer service, compassion and quality medical care. Check out our Google Reviews

We are currently accepting applications for a full-time client service representative position. In order to be considered, candidate must have extremely well-developed customer service skills coupled with excellent attendance and punctuality. Prior experience in the veterinary field strongly preferred.

Job duties are not limited to: answering a multi-line phone system, electronic medical record keeping, displaying knowledge of vaccine protocols, animal illnesses and medical procedures, communicating preventative care recommendations, presenting estimates, counseling clients during euthanasia, message taking, cashiering, and scheduling. We are a busy practice and are open 7 days a week. We'll need your help at least 1 day on the weekend.

Please include your desired salary, schedule availability, and desired number of hours per week with your resume

Position and Hospital Highlights:

+ A positive work /lifebalance

+ Closed six major holidays

+ Up-to-date facility

+ Complete pharmacy with inventory of established pharmaceuticals/ Home Delivery capabilities

+ Digital radiology

+ Surgical laser

+ Cold laser

+ EMR No paper files

+ Ipads are used for client educational opportunities

+ Pet discount

We look forward to hearing from you

**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com


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