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AVP SRE and Cloud Solutions
4 months ago
Overview
Why GM Financial Technology?
GM Financial is set to change the auto finance industry and is leading the path of embarking on tech modernization – we have a startup mindset, and preserve our small company culture, in a public company environment with financial stability and intense growth over a decade-plus history.
We are data junkies and trust in data and insights to advance our business objectives. We take our goal of zero emission, zero collision, zero congestion, and zero friction very seriously. We believe as an auto finance market leader we are in the driver's seat to lead us in the GM EV mission to change the world.
We are building global platforms, in LATAM, Europe, China, U.S. and Canada – and we are looking to grow our high-performing team. GMF is comprised of over 10,000 team members globally. Join our fintech culture within a Blue-Chip company where we are changing the way we use technology to support our customers, dealers, and business.
Responsibilities
About the Role:
The
AVP SRE and Cloud Solutions
leads the focused effort to improve the reliability and accelerate cloud adoption for the systems and applications under the purview of the office of the Chief Digital Officer. In this role, you will be responsible for defining and implementing an SRE strategy for the digital organization. You will drive better visibility into KPIs working in partnership with the product teams, and proactively mitigate risks to application performance. You will work closely with product teams to understand their needs and identify opportunities to improve the reliability and availability of their applications.
In this role, you will:
Create, innovate, and manage initiatives that drive improvements to the availability, scalability, latency, and efficiency of applications and product
Accountable for developing and implementing a comprehensive SRE strategy to ensure that the systems are highly available and reliable, with minimal downtime or disruption to business operations
Responsible to identify and mitigate potential risks that could negatively impact system reliability and availability This includes identifying potential failure points and developing contingency plans to minimize downtime
Responsible to leading and managing the team of SRE and Cloud engineers, including setting performance goals, and providing ongoing coaching and feedback
Works closely with product development teams to ensure that SRE practices are integrated into product architecture and operations
Develops metrics and KPIs to measure application performance, and regularly reporting on these metrics to key stakeholders, and other teams within the organization
Perform other duties as assigned
Conform with all company policies and procedures
Reporting Relationship:
Reports to: VP IT Architecture
Qualifications
What makes you a dream candidate?
Experience in SRE or similar roles, with a strong emphasis on root cause analysis, observability, and problem management
Understanding of and investment in emotional intelligence components: self-awareness, self-regulation, motivation, empathy, and social skill
Experienced in agile software delivery model, site reliability engineering, operations support, incident, cloud deployments, APM tooling and change management
Experience in CI and CD, DevOps automation and test automation with a drive for continual learning
Experience with automation toolsets and a mandate to automate everywhere for repeatability, scale, and efficiency
Experience working in and coaching Agile Scrum teams
Ability to scope and lead creation of “minimum viable product”; prioritizing critical tasks, and utilizing test and learn approaches to iteratively deliver technical and business solutions
Provide leadership through influence, inspiration, collaboration and teamwork
Identify opportunities, facilitate ideation, and champion initiatives that deliver measurable business value
Present team strategies and accomplishments to senior executives and peers
Establish strong working relationships and build trust with peers
Listen actively and communicate effectively with others both orally and in writing
Apply creative thinking and negotiations skills to develop solutions that are acceptable to different needs
Requirements:
Bachelor’s Degree in Computer Science or equivalent work experience required
7-10 years IT industry experience required
3-5 years technical leadership in large enterprises required
2-4 years early career experience as a software developer required
Experience in financial services industry preferred, not required
What We Offer:
Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture:
Our team members define and shape our culture. We have an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.
Compensation:
Competitive salary and bonus eligibility; this role is eligible for company vehicle program.
Work Life Balance:
Flexible hybrid work environment, 3-days a week in office.
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