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Enrollment/Billing Representative #:
1 month ago
Delivers straightforward administrative and/or other basic business services in Enrollment/Billing. Provides financial related support for banking and/or billing related functions to new and/or existing accounts. Sets up, manages, reconciles, processes, and/or balances bank and/or customer accounts. Works with internal/external customers, banks, vendors, and/or partners to resolve issues. May create, analyze and respond to standard and/or non-standard reports. Bills and/or collects outstanding/delinquent payments or issues payments. Audits accounts for compliance. Supports mid to large markets. Issues tend to be routine in nature. Good knowledge and understanding of Enrollment/Billing and business/operating processes and procedures. Works to clearly defined procedures under close supervision.
Requires general understanding of Premium Billing/Accounting
Data entry skills
Detailed Oriented for identifying and resolving customer problems
Good Written and Verbal Commucation Skills
Customer Service Focus
Excel
Top 3 Non-Negotiable Skills
Must have Excel background
Good computer skills/background
Premium Billing/Accounts Receivable background
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