Patient Account Representative

4 months ago


Nashville, United States PatientCredit Inc Full time
Job DescriptionJob DescriptionDescription:

Patient Account Representative

Based in Nashville, TN, PatientFocus works with healthcare providers across the US exclusively servicing the patient-pay revenue cycle. PatientFocus functions as an extension of our clients’ billing office, providing complete patient financial engagement and payment management after insurance.

PatientFocus is seeking an energetic, customer service oriented professional to execute key responsibilities within our Patient Assistance and Revenue Cycle team. The primary function of this role is to council and assist patients navigating what can be a confusing billing process. (Fast Paced)

Key Areas of Responsibility:

  • Provide an exceptional patient experience through superior customer service, problem solving, one-call account resolution, and respectful compassionate and caring patient interactions
  • Maintain knowledge of state and federal guidelines, regulations, and departmental policies, practices and procedures
  • Process patient complaints, seek resolution, and implement solutions
  • Inbound and outbound calls
  • Other tasks and duties commensurate with the position

Qualifications:

  • Proven ability to make and receive 100+phone calls a day with patients to drive revenue
  • Proven ability of how health insurance companies work
  • Detail oriented with strong written and oral communications skills
  • Solution and outcome focused
  • Healthcare and billing knowledge (HIPAA)

Benefits:

  • Full-time position with hourly pay
  • 401k with 5% company match
  • Flexible PTO
  • Eligible to participate in medical, dental, and vision benefits programs
  • Impact culture as a significant contributor to our growing team

Job Type: Full-time

Salary: $18.00 - $19.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Work setting:

  • Hybrid remote

Ability to commute/relocate:

  • Nashville, TN 37211: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Required)

Work Location: Hybrid remote in Nashville, TN 37211

Requirements:




  • Nashville, Tennessee, United States SaVida Health Full time

    About SaVida HealthSaVida Health is a private equity-backed healthcare company that provides outpatient treatment services for individuals struggling with opioid and alcohol addiction. Our care model includes medical care, counseling, comprehensive toxicology testing, case management, and medical management of psychiatric medications.Job SummaryWe are...


  • Nashville, United States PatientCredit Inc Full time

    Job DescriptionJob DescriptionDescription:Patient Account RepresentativeBased in Nashville, TN, PatientFocus works with healthcare providers across the US exclusively servicing the patient-pay revenue cycle. PatientFocus functions as an extension of our clients’ billing office, providing complete patient financial engagement and payment management after...


  • Nashville, Tennessee, United States Meharry Medical College Full time

    {"title": "Patient Service Representative", "content": "Job SummaryMeharry Medical College is seeking a skilled Patient Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth patient experience.Key ResponsibilitiesManage patient flow and...


  • Nashville, Tennessee, United States EVERSANA Company Full time

    Job Title: Account RepresentativeWe are seeking a highly motivated and results-driven Account Representative to join our team at EVERSANA Company. As a key member of our commercialization team, you will play a pivotal role in introducing and launching our innovative disposable pessary product into the market.Key Responsibilities:Market Introduction and...


  • Nashville, United States Care Now Full time

    Description This position is incentive eligible. IntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our Patient Representative PRN opening with CareNow today and find out what it truly means to be a part of the HCA Healthcare team.BenefitsCareNow, offers a total rewards package that supports...


  • Nashville, Tennessee, United States Vanderbilt University Medical Center Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Vanderbilt University Medical Center. As a key member of our front desk team, you will be responsible for providing exceptional patient service and ensuring a smooth and efficient experience for our patients.Key ResponsibilitiesConduct patient...


  • Nashville, Tennessee, United States Total Quality Logistics Full time

    About the Role:We are seeking a highly motivated and results-driven Account Representative to join our team at Total Quality Logistics. As an Account Representative, you will play a critical role in supporting and working with our established Sales Team to drive revenue growth. You will start your career in an accelerated training program to learn the...


  • Nashville, Tennessee, United States Total Quality Logistics Full time

    About the Role:Total Quality Logistics (TQL) is seeking a highly motivated and results-driven Account Representative to join our team. As an Account Representative, you will play a critical role in supporting and working with our established Sales Team to drive revenue growth.Key Responsibilities:Communicate with the sales team and customers to build and...


  • Nashville, United States Care Now Full time

    Description This position is incentive eligible. Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Patient Representative PRN opening with CareNow today and find out what it truly means to be a part of the HCA Healthcare team. Benefits CareNow, offers a total rewards package that...

  • Account Representative

    4 months ago


    Nashville, United States ABRAHAM BARWEGEN Full time

    Job DescriptionJob DescriptionFinancial Account Representative – State Farm Agent Team Member   


  • Nashville, Tennessee, United States NuLife Med LLC Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Support Representative to join our team at NuLife Med LLC. As a Patient Support Representative, you will play a critical role in delivering exceptional patient care and support in the comfort of their own homes.Key ResponsibilitiesDeliver and Set Up Medical Equipment: Safely deliver and set...


  • Nashville, United States Tennessee Orthopaedic Alliance Full time

    Patient Service Representative Clinic Operations Job Type Full-time Description The Patient Service Representative is the friendly and helpful face of the Nashville Sports Medicine and Orthopaedic Center generally, the first person who interacts with our patients and their families. The Patient Service Representative sets the tone for a great patient visit...


  • Nashville, Tennessee, United States Williamson Health Full time

    {"title": "Patient Access Representative", "content": "Job SummaryWilliamson Health is seeking a skilled Patient Access Representative to join our team. As a key member of our healthcare team, you will be responsible for verifying insurance benefits and performing pre-certification on patients to ensure timely reimbursement.ResponsibilitiesVerify insurance...


  • Nashville, Tennessee, United States Tennessee Orthopaedic Alliance Full time

    Job SummaryThe Patient Service Representative is a vital member of our team, providing exceptional customer service and support to patients and their families. This role requires a friendly and helpful demeanor, with a focus on creating a positive experience for each patient encounter.Key ResponsibilitiesDemonstrate exceptional customer service skills,...


  • Nashville, United States Hodge Industrial Technologies Full time

    Company DescriptionAt Hodge Industrial Technologies, we are dedicated to delivering top-notch equipment, service, and reliability to optimize productivity for our valued members. With a remarkable 96% reduction in downtime, we prioritize efficiency, reliability, and customer satisfaction in everything we do. Based in the Nashville Area, we combine a...


  • Nashville, United States Meharry Medical Group Full time

    ** Patient Service Representative** ? AddThis Sharing Buttons Clerical and Administrative Nashville, TN ID: 999621 Full-Time/Regular Responsible for performing all aspects of the patient encounter from scheduling appointments, registering new patients, screening by phone or in person all patients through the check-out process and charge ticket review,...


  • Nashville, Tennessee, United States The Reliable Automatic Sprinkler Co., Inc. Full time

    About Us: The Reliable Automatic Sprinkler Co., Inc. is a leading global manufacturer and distributor of fire protection products.Our Mission: We strive to provide the highest quality and most innovative fire sprinklers, valves, and special systems on the market.Job Summary: We are seeking a skilled Account Representative to join our team and contribute to...


  • Nashville, Tennessee, United States Total Quality Logistics Full time

    About the Role:As a key member of our Sales Team at Total Quality Logistics, you will play a vital role in driving revenue growth and supporting our customers. You will embark on an accelerated training program to gain in-depth knowledge of our industry and company culture. Upon completion, you will become a dedicated Account Representative, responsible for...


  • Nashville, Tennessee, United States Andrew Judd - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and results-driven Insurance Account Representative to join our team at Andrew Judd - State Farm Agent. As an Insurance Account Representative, you will play a critical role in building and maintaining strong relationships with our clients, identifying their insurance needs, and providing tailored solutions to...


  • Nashville, Tennessee, United States TriStar Centennial Medical Center Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at TriStar Centennial Medical Center. As a key member of our revenue cycle management team, you will be responsible for handling account inquiries, resolving patient issues, and securing payment on outstanding account balances.Key...