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Adult Education Administrative Assistant Intern
2 months ago
BACKGROUND:The Adult Education Department provides in-person and remote ESL classes to adults 18 and older, facilitates cultural orientation for resettlement clients, coordinates with other IRC departments to facilitate workforce development workshops, and refers clients internally and externally to additional services identified during case management. In addition, the Adult Education Department provides support to clients through special projects such as the Afghan Women's Group.
SCOPE OF WORKAdministrative Intern will assist the Adult Education Supervisor and the Cultural Orientation and Intake Specialist in supporting administrative and organizational tasks for Adult ESOL classes. Intern will work closely with the Adult ESL Instructor to manage data entry and administrative reports.
RESPONSIBILITIES:
*Keep track of client communication and follow-up on attendance
*Maintain timely and organized physical and virtual student files
*Attend weekly supervision meetings with supervisor
*Supporting during ESL open houses
*Support with the development of outreach materials and conducting outreach phone calls for classes, Workforce Development Workshops, and English class orientations
*Support with compiling data, performing data entry, and assembling information for comprehensive reports in the internal databases, Microsoft spreadsheets and ASISTS.
LEARNING OBJECTIVES:
The Adult Education Administrative Assistant Intern will
*Get hands-on experience working in Administration for Adult Education Programs
*Learn about data tracking and reporting to funders
*Build communication and outreach skills with different stakeholders within the IRC office
REQUIREMENTS:
*Comfort working with refugees and immigrants from a variety of backgrounds, including those with limitedformal education and/or literacy skills
*Ability to adapt to changing situations, comfortable working in a fast-paced, demanding environment
*Responsible, flexible, and dedicated
*Reliable: will commit to term listed above
*Excellent organizational skills
*Have a strong attention to detail
*Ability to work both independently and as part of a team
*Proficient in MS Office suite (especially Excel)
*Proficient in Canva
*Bilingual speaking abilities is a plus (Spanish, French, Ukrainian, Russian, Pashto, Dari, or Farsi)
IRC leading the way From Harm to Home.
Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way - our Code of Conduct. These are Integrity, Service, Accountability, and Equality.Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.
