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Adult Education Department Intern

2 weeks ago


New York, New York, United States International Rescue Committee Full time

**Job Overview:**

We are seeking a highly skilled and compassionate individual to support the Adult Education Department with career development programs and referrals. The ideal candidate will have prior experience in the field of case management and/or social service work with immigrants and refugees.

The ONA Case Manager intern will provide direct services to immigrant and refugee populations, build partnerships with employers and broader career development resources, and manage and record student data. The intern will also gain an understanding of IRC services to refer students to and assist with class enrollment as needed.

**Key Responsibilities:*** Manage a caseload of 90 students* Attend online English classes once a week for case management conversations* Conduct one-on-one meetings with clients outside of class time* Track client meetings and progress in case notes and spreadsheets* Research referral options and opportunities in NYC* Gain an understanding of IRC services to refer students to* Assist with class enrollment as needed* Communicate effectively with clients in person and via telephone* Adhere to IRC policies, particularly those related to confidentiality and client privacy* Ability to work with clients from multiple backgrounds with varying English skills

**Requirements:*** College student or bachelor's degree preferred* Proficient in Microsoft Office applications (Word, Excel, Outlook)* Ideal candidate will have experience working with immigrants or refugees in a social service setting* Must be willing to work varied hours in a hybrid setting* Fluent in English, both spoken and written; bilingual ability preferred, preferably in Spanish, French, Arabic, Dari/Farsi, and/or Russian

**Compensation:** $15-$20 per hour based on location and experience