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Barista

4 months ago

Raleigh, United States Charlestowne Hotels Full time

**BASIC FUNCTION**

To ensure all guests are greeted and served in a friendly and courteous manner using appropriate procedures, in accordance with Hotel policies and procedures.

**QUALIFICATIONS (Education, Knowledge, Training, & Work Experience)**

* Prior experience preferred

* Excellent customer service skills

**ESSENTIAL FUNCTIONS**

* To open and close, including signage, hours of operation, lighting of room and general set-up procedures. Serve all food and beverage items

* Maintain cleanliness of the food area; including bussing and re-setting tables, keeping the floors clean and maintaining overall neatness of the entire area

* Greet guests with a smile and small talk, use names when possible

* Inform the guest about any specials using proper verbiage

* Attend to and anticipate guest needs

* Familiarization with menu

* Maintain knowledge of daily specials and/or daily drinks

* Keep areas up to date and organized, par levels stocked, and overall set up of your area.

* Keep barista stand stocked with essentials

* Complete daily and weekly side work as assigned

* Close all guest checks

* Other duties as assigned by manager or supervisor

**HOTEL SPECIFIC ESSENTIAL FUNCTIONS**

* Respond to any reasonable task as assigned by manager

* Aid guests in locating other areas of the hotel (walk them to destination if possible).

* Familiarity with parking validation procedures

* Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications

* Follow all company policies and procedures; ensure clean uniform and professional appearance; maintain confidentiality of proprietary information; protect company assets

* Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.

* Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost savings

**ENVIRONMENT and POSITION ANALYSIS**

Move, ben, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand or walk for an extended period of time or for an entire work shift. Requires repetitive motion

**TOOLS/EQUIPMENT**

Point of sale system, printer, telephone, standard barista equipment

Company : Charlestowne Hotels

Position : Barista

Status : Full Time

Shift : First (Day), Second (Afternoon), Third (Night)

Req # : 7030539

Date Posted : March 05, 2022

Location : 603 W Morgan St,, Raleigh, US, NC, 27603

Job Category : Food & Beverage