Patient Services Specialist
3 weeks ago
De La Pena Eye Group, a Covenant Physician Partner, is looking for a Fulltime Patient Services Specialist to join our busy and growing team in Los Angeles, CA.Please note the pay range for this position is$18-$22/hr.About the OpportunityWorkingMonday through Friday, 8:00 am to 5:00 pm, you have the opportunity to join a multi-site, multispecialty, state of the art group of providers that was founded in 1984. Over the past four decades DLP Eye Clinic has treated more than 400,000 patients Rotating weekends to support other locations,minimum 1 Saturday per month.Travel to other De La Pena Eye Clinic sites may be required, although infrequent, throughout the greater Los Angeles area.A patient's first impression is made long before they walk through our doors and are greeted face to face. You are the first voice they will hear over the phone when they call to schedule or prepare for their appointment. With every conversation, you have the opportunity to make a patient feel welcome, valued and cared for.With clear communication, careful listening and complete documentation, you give each patient security that they are important to our practice. You make the patient experience excellent, one phone call at a timeWe are seeking Patient Service Specialists who are caring and kind, with strong communication, documentation and time management skills.Essential Duties and ResponsibilitiesCheerful and polite communication on all phone calls.Quick response to each incoming phone call.Accurately obtaining and entering all required patient information.Kindly assisting each caller with their needs, directing to appropriate recipients.Expertly scheduling appointments for optimal patient experience with each visit.About the CandidateBilingual English/Spanish required.High school diploma, GED or equivalent.One (1) or more years of experience in a customer service setting, which could include a work study program, externship programs, and similar work history.Demonstrated proficiency with computers, multi-line phones, and other office equipment.Assertive and attentive customer service at all times.Willingness and aptitude to learn quickly.Strong communication and documentation skills.Attention to detail.Ability to learn, retain and follow specific instructions, applying to various circumstances.Ability to multitask and mange time well in a fast-paced environment.Emotional intelligence, ability to read situations and determine course of action in the moment.Ophthalmology experience is strongly preferred.Experience with EMR.What We OfferGenerous paid time off in addition to national holidays, two floating holidays, and a birthday holidayMedical, Dental, and Vision insurance after 30 days of employmentVoluntary employee and dependent life plansShort and Long-term disabilityHealth Savings Account and Flexible Spending Account eligibilityCritical Illness, Accident, and Hospital Indemnity insurance$250 of professional development funds provided every yearTuition Reimbursement up to $5,250 annuallyFree counseling sessions through our Employee Assistance ProgramInvest in your future with a company match on your 401kAssociate discounts at major retailers such as Amazon Prime, Costco, and Sam's ClubTravel discounts with Hertz and Liberty MutualVerizon Wireless discountsFree legal assistance through RocketLawyerPet InsuranceRN.com subscription reimbursementAccess to our free mental wellness program - SiblyCovenant Physician Partners is proud to be an Equal Opportunity Employer. Covenant does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Patient Services Specialist
4 weeks ago
Los Angeles, United States Providence Health & Service Full timeReqID: 305887 Job Category: Patient Access Schedule: Full time Work Location: Providence Holy Cross Medical Ctr-Mission Hills Shift: Evening Description One Revenue Cycle (ORC) is the name adopted to reflect the Providence employees who work throughout Providence Health & Services (PH&S) in revenue cycle systems and structures in support of our ministries...
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Patient Services Specialist
4 weeks ago
Los Angeles, United States Providence Health & Service Full timeDescription One Revenue Cycle (ORC) is the name adopted to reflect the Providence employees who work throughout Providence Health & Services (PH&S) in revenue cycle systems and structures in support of our ministries and operations in all regions from Alaska to California. ORC's objective is to ensure our core strategy, One Ministry Committed to Excellence,...
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Patient Services Specialist
4 weeks ago
Los Angeles, United States PROVIDENCE, INC. Full timeDescription One Revenue Cycle (ORC) is the name adopted to reflect the Providence employees who work throughout Providence Health & Services (PH&S) in revenue cycle systems and structures in support of our ministries and operations in all regions from Alaska to California. ORC's objective is to ensure our core strategy, One Ministry Committed to Excellence,...
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Patient Admission Specialist
2 weeks ago
Los Angeles, California, United States California Hospital Medical Center Full timePosition Overview California Hospital Medical Center, a well-established nonprofit healthcare facility, is dedicated to providing exceptional medical services. Our institution is equipped with a variety of specialized departments, including trauma care, maternity services, pediatric care, and extensive surgical and cardiac treatment options. Key...
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Patient Financial Advocate
2 days ago
Los Angeles, California, United States Elevate Patient Financial Solutions Full timeJob SummaryElevate Patient Financial Solutions is seeking a highly skilled Medical Assistance Coordinator to join our team. As a key member of our organization, you will play a vital role in connecting uninsured hospital patients to programs that cover their medical expenses.Key ResponsibilitiesScreening and Eligibility: Screen uninsured hospital patients to...
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Bilingual Patient Referral Specialist
1 week ago
Los Angeles, California, United States RemX Full timeJob OverviewA prominent healthcare organization is in search of a skilled bilingual Referral Specialist who demonstrates excellent multitasking abilities and outstanding customer service expertise. The primary duties involve securing referrals and authorizations from insurance providers while offering translation services for Spanish-speaking patients.Key...
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Patient Engagement Specialist
1 week ago
Los Angeles, California, United States St Johns Community Health Full timeJob OverviewThe Patient Engagement Specialist plays a crucial role in enhancing patient experiences by conducting outbound communications with medical patients. This position is responsible for confirming and updating patient demographic information, managing appointment schedules, and documenting important details regarding patient interactions.Key...
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Bilingual Patient Advocate
18 hours ago
Los Angeles, United States Elevate Patient Financial Solutions Full timeElevate Patient Financial Solutions has an exciting career opportunity available as a Bilingual Patient Advocate. This position will be located onsite at Kaiser Permanente Los Angeles Medical Center.. The Full Time schedule for this role will be Monday - Friday 8:30am-5:00pm.Job Summary The purpose of this position is to connect uninsured hospital patients...
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Bilingual Patient Advocate
1 week ago
Los Angeles, United States Elevate Patient Financial Solutions Full timeElevate Patient Financial Solutions has an exciting career opportunity available as a Bilingual Patient Advocate. This position will be located onsite at Kaiser Permanente Los Angeles Medical Center.. The Full Time schedule for this role will be Monday - Friday 8:30am-5:00pm.Job Summary The purpose of this position is to connect uninsured hospital patients...
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Bilingual Patient Advocate
7 days ago
Los Angeles, United States Elevate Patient Financial Solutions Full timeElevate Patient Financial Solutions has an exciting career opportunity available as a Bilingual Patient Advocate. This position will be located onsite at Kaiser Permanente Los Angeles Medical Center.. The Full Time schedule for this role will be Monday - Friday 8:30am-5:00pm. Job Summary The purpose of this position is to connect uninsured hospital patients...
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Patient Services Representative I
1 week ago
Los Angeles, California, United States Cedars-Sinai Full timeAre you dedicated to delivering exceptional service to patients and their families? Become a vital part of our team The Patient Access Specialist I plays a crucial role in ensuring patients receive a warm and welcoming experience while navigating their access to healthcare services. This position encompasses a range of Patient Access functions across the...
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Patient Admission Specialist
2 weeks ago
Los Angeles, California, United States Mission Community Hospital Full timeJob OverviewPosition Title: Patient Admission SpecialistPosition Summary: The Patient Admission Specialist plays a crucial role in ensuring a smooth and efficient admission process for all patients entering the healthcare facility. This position is dedicated to providing exceptional service and creating a welcoming environment for patients and their...
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Patient Service Liaison
3 days ago
Los Angeles, California, United States UCLA Health Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at UCLA Health. As a key member of our healthcare team, you will provide exceptional support to our physicians and patients, ensuring seamless communication and access to our services.Key ResponsibilitiesCommunication Liaison: Act as a liaison between...
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Patient Care Specialist
12 hours ago
Los Angeles, California, United States Davita, Inc. Full timeAbout the Role:Davita, Inc. is seeking a skilled Patient Care Specialist to join our team. As a Patient Care Specialist at Davita, Inc., you will play a vital role in ensuring the comfort, safety, and well-being of our patients undergoing dialysis treatment.Key Responsibilities:Monitor patients before, during, and after dialysis treatment, including...
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Patient Service Liaison
3 days ago
Los Angeles, California, United States University of California Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at the University of California. As a key member of our healthcare team, you will play a vital role in ensuring seamless communication between patients, physicians, and staff.Key ResponsibilitiesLiaison Role: Serve as a liaison between patients,...
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Patient Service Liaison
3 days ago
Los Angeles, California, United States University of California Full timeJob SummaryWe are seeking a highly skilled Patient Service Representative to join our team at the University of California. As a key member of our healthcare team, you will play a vital role in ensuring seamless communication between patients, physicians, and staff.Key ResponsibilitiesLiaison Role: Serve as a liaison between patients, physicians, and staff...
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Patient Care Specialist
1 day ago
Los Angeles, California, United States Kaiser Permanente Full timeAbout the RoleWe are seeking a skilled and compassionate Patient Care Specialist to join our team at Kaiser Permanente. As a Patient Care Specialist, you will play a vital role in providing high-quality patient care and support to our patients and their families.Key ResponsibilitiesProvide direct patient care under the supervision of a Registered Nurse or...
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Patient Access Specialist I
1 week ago
Los Angeles, California, United States Cedars-Sinai Full timeAre you dedicated to delivering exceptional service to patients and their families? Become a vital part of our team. The Patient Access Specialist I plays a crucial role in ensuring patients receive a warm and welcoming experience while facilitating their access to necessary medical care. This position encompasses a range of Patient Access functions for...
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Patient Access Optimization Specialist
2 weeks ago
Los Angeles, California, United States UCLA Health Full timePosition OverviewThe Patient Access Optimization Specialist plays a crucial role in enhancing the efficiency of patient access services within UCLA Health's extensive network of outpatient clinics.Key ResponsibilitiesCollaborate with the Patient Access Organizations to streamline scheduling pathways.Implement innovative strategies to improve patient access...
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Patient Referral Specialist
2 weeks ago
Los Angeles, California, United States MLK Community Healthcare Full timeJob OverviewPosition OverviewMultiple openings availableROLE SUMMARYThe Patient Referral Specialist plays a crucial role in navigating patients through the healthcare landscape by offering guidance, facilitating access to community services, fostering connections with service providers, and monitoring interventions and outcomes. This role is dedicated to...
