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Communications Manager

4 months ago

Minneapolis, United States Sleep Number Corporation Full time
Company Overview

Sleep Number team members are part of a passionate, purpose-driven culture that supports improving the health and wellbeing of society through higher quality sleep. We are not just focused on our customers, however; being employed by Sleep Number means your personal wellbeing is important, too. As we continue to grow, we are looking for team members who will bring their unique personalities, backgrounds, and skills to work. Whether you are entering, returning, or experienced in the workforce, we have a place for you.

In our 35+ years in the industry we have improved over 14 million lives, and we are just getting started. With 5,000+ team members nationwide supporting work disciplines from technology to manufacturing, retail stores to field services technicians, corporate teams to customer service, we are a sleep innovation leader because of our team members. Now is a great time to join us as we invest further in our people and sleep innovation. #TeamSleepNumber

Position Purpose

As part of Sleep Number's Corporate Communications team, the Communications Manager will be responsible for companywide communication strategies, with direction from the Communications Sr. Director, including:
  • Creating and executing comprehensive and integrated communication plans that align to company priorities and initiatives by driving engagement, cultivating culture, and creating a sense of belonging.
  • Leading the development of content across a variety of touchpoints primarily focused on internal channels.
  • Consistently communicating simple, authentic and transparent communications ensuring the right information is shared with the right audience at the right time.
Primary Responsibilities
  • Communication strategy: Manage the creation and execution of communication strategy for companywide initiatives. In partnership with stakeholders across the enterprise, lead the development of programs and messaging - with an enterprise mindset - to translate complex ideas into concise messages that educate, engage, inspire action, and thus deliver results.
  • Integrated communication planning and execution: Define and execute communication plans for major company initiatives, cyclical campaigns, and other communication opportunities that drive engagement, create behavior change, and thus contribute to Sleep Number's overall success, In partnership with members of the Communications team and cross-functional partners.
  • Communication counsel: Build relationships and collaborate with key internal partners, subject matter experts and leadership to provide communications counsel. Support senior executives on internal messaging aligned to major company priorities and initiatives.
  • Content management: Manage the editorial calendar and distribution logistics for companywide communications, and work with partners to identify opportunities to cross-leverage content internally.
  • Crisis communication: Support internal crisis communications and issues management efforts, including plan execution and immediate support at the onset of an incident and throughout recovery efforts.
  • Data and insights: Use new information, data and metrics to quickly enhance program design and delivery.
Position Requirements
  • 5+ years of communications, marketing, public relations and/or social media related background required.
  • Bachelor's degree in Communications, Public Relations, Journalism, Integrated Marketing, Social Media, or Liberal Arts.
  • Strong professional writing skilla and verbal communication skills leading to clear and compelling messages and materials that drive engagement, manage change and create a sense of belonging.
  • Able to interact with leadership and influence decisions with tact and confidence.
  • Thrives in a fast-paced, ever-changing, results-oriented environment where priorities are constantly shifting.
  • Strong customer-service orientation and interpersonal skills.
  • Fosters teamwork and collaboration to contribute to a positive workplace.
  • Able to handle highly sensitive information and situations effectively.
  • Able to organize and prioritize work, meet deadlines, solve problems, be flexible, and work independently.
  • Able to identify and follow a set timeline for approvals and distribution of content.
  • Digital communications experience, including managing intranet content.
Knowledge, Skills & Abilities
  • Able to interact with all levels of the organization and influence decisions with tact and confidence.
  • Thrives in a fast-paced, ever-changing, results-oriented environment where priorities are constantly shifting.
  • Strong customer-service orientation and interpersonal skills.
  • Fosters teamwork and collaboration to contribute to a positive workplace.
  • Able to handle highly sensitive information and situations effectively.
  • Able to organize and prioritize work, meet deadlines, solve problems, be flexible, and work independently.
  • Able to identify and follow a set timeline for approvals and distribution of content.
  • Digital communications, including experience evolving an intranet and using social advocacy platforms a plus.
Working Conditions
  • This position is based at Sleep Number's headquarters in Minneapolis, MN. This role is hybrid with a blend of on site and remote work.
  • Occasional evening or weekend communications will be required as needed.
Wellbeing

Our company's purpose is to improve the health and wellbeing of society.

Wellbeing is more than a catchphrase - it's a movement that permeates our company and through our team members. We are dedicated to enhancing and supporting the wellbeing of our team members and their families through benefits, programs, and resources across our five wellbeing pillars of emotional, financial, career, community, and physical health, with sleep at the center.

By joining our team, in addition to offering competitive pay programs, we are proud to offer eligible team members an extensive benefits package including, but not limited to medical and pharmacy benefits, dental, life and disability insurance, a matched 401(k) Plan, paid time off, and much more.

Examples of how we invest in your wellbeing:
  • Sleep - Our 360® smart bed for team members, and discounts on our innovations and sleep solutions for yourself and friends and family throughout the year.
  • Physical - Wide range of wellbeing resources and services through our medical plans to improve your physical health.
  • Emotional - Access to mental health resources, caregiving support, paid time off and parental leave to support your emotional wellbeing. Work for your day flexibility, available for select corporate roles.
  • Financial - Competitive base and variable pay programs, ability to save for the future through a matched 401(k) plan and financial support to recover from an illness or injury.
  • Community - Paid time off for volunteering and connections to our communities through our Diversity, Equity & Inclusion initiatives, and support for charitable causes.
  • Career - Opportunities for career development and continuous learning, including a tuition reimbursement program.


Safety

Safety is a top priority for Sleep Number supporting customers and team members wellbeing. COVID-19 Precaution(s) are in place consistent with CDC guidelines, U.S. Department of Labor's Occupational Health & Safety Administration (OSHA), and state/local laws.

EEO Statement

Sleep Number is an equal opportunity employer. We are committed to recruiting, hiring and promoting qualified people and prohibit discrimination based on race, color, marital status, religion, sex (including gender, gender identity, gender expression, transgender status, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state, or local law.

Americans with Disabilities Act (ADA)

It is Sleep Number's policy to provide reasonable accommodations to qualified individuals with disabilities during the application process, consistent with applicable law. We may require supporting medical or religious documentation where applicable and permissible by law. If you are a qualified individual, you may request a reasonable accommodation at any time during the selection process, including if you are unable or otherwise limited in your ability to access open roles here.