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Internet Sales Coordinator

1 month ago

Schaumburg, United States Lennar Full time

It's fun to work in a company where people truly BELIEVE in what they are doing We're committed to bringing passion and customer focus to the business. Welcome Home Build your career with Lennar: As one of the nation’s largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult. At Lennar, Everything’s Included in our homes, and Everyone’s Included on our team. Our Everyone’s Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth. Lennar's Core Values: Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, trade partners, shareholders, and community. Responsibilities: Provide information to internet visitors and establish relationships to identify customer needs. Respond to internet inquiries within a set period of time. Follow-up with previously registered leads with no current contact. Provide an extraordinary experience for all Internet generated customer traffic. Acquire and maintain product and community knowledge. Support and back-up the Internet Sales Team. Provide community information to prospective buyers. Capture and convert Internet customer traffic into viable sales prospects. Qualify prospective customers based on desired location(s), timing for purchase, and availability of new homes. Schedule a minimum number of appointments as determined by the Division. Communicate accurate information to the NHC and document in Siebel. Create a positive experience for Internet Customers through email, Live Chat, and Division 1-800 numbers. Educate Internet Customers on current/future community and product offerings. Follow-up with Internet Customers per the follow-up program outlined by your Division. Utilize tracking and reporting tools to manage the Internet prospecting process. Understand the Division's product and community offerings. Coordinate efforts to improve collection of email contact information. Make outbound calls daily with a weekly minimum target. Education and Experience Requirements: Minimum High School or GED required. Some college preferred. Minimum 1 year experience of Internet consumer experience and/or Internet exposure. Valid driver’s license and good driving record. Valid Auto Insurance Coverage. Excellent verbal and written communication skills. Advanced PC skills (Microsoft Excel and Word). Life at Lennar: Lennar recognizes our associates are the heart of the company’s success. Learn new skills, build your path, and become an integral part of the Lennar Family. Lennar associates will be eligible for many benefits in accordance with Lennar’s policies and applicable plan terms, including: Vacation – up to 3 weeks of vacation per year upon hire. Holidays, Sick Leave, & Personal Days. 401(k) Savings Plan with company match. Paid Maternity & Bonding Leave. Home Purchase Discount for Associates. Associate Assistance Plan. Everyone’s Included Day. Student Debt Repayment Program. This information is intended to be a general overview and may be modified by the Company due to factors affecting the business. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. #J-18808-Ljbffr