We have other current jobs related to this field that you can find below
-
Customer Service Representative
2 weeks ago
Houston, United States Providence Health & Service Full timeDescription Providence St. Joseph Health is calling a Customer Service Representatives to work remotely within our footprint states: WA, OR, MT, NM and/or TX. This position has multiple openings for both full time and part time positions. The Customer Service Representative contributes to the achievement of service delivery, performance standards, and...
-
Customer Service Representative
2 weeks ago
Houston, United States TransCore Full timeUnder the direction of the Customer Service Supervisor/ Lead, the Customer Service Representative will be responsible for quality service and providing accurate information to customers. The CSR is responsible to accurately open accounts, explain pol Customer Service Representative, Customer Service, Representative, Retail, CSR
-
Customer Service Representative
3 months ago
Houston, United States Clayton Services Full timeClayton Services is searching for Customer Service Representatives to join thriving companies in the Greater Houston area. The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints. Customer Service Duties and Responsibilities: Interacts with customers via telephone, email, online chat,...
-
Customer Service Representative
2 weeks ago
Houston, United States Diamond AdvanEdge Full timeWe are committed to employee satisfaction and driving the success of our business. We focus on talent, passion, and culture. We are the leading industry in sales, marketing, and customer satisfaction. We have put together a remarkable training program to develop our Customer Service representatives to train on development and management and transition into a...
-
Customer Service Representative
3 weeks ago
Houston, United States Diamond Advanedge inc Full timeJob DescriptionJob DescriptionWe are committed to employee satisfaction and driving the success of our business. We focus on talent, passion, and culture. We are the leading industry in sales, marketing, and customer satisfaction. We have put together a remarkable training program to develop our Customer Service representatives to train on development and...
-
Customer Service Representative
2 weeks ago
Houston, United States Omni Cable Full timeJob Requirements Customer Service Representative (Sales Support) | OmniCable Our Opportunity: OmniCable, LLC (OmniCable) is a premier redistributor of wire and cable, electrical products, and value-added services. OmniCable empowers our industry to be successful by providing an exceptional experience through operational excellence, accuracy and precision,...
-
Service Customer Service Representative
3 months ago
Houston, United States Team Gillman Full timeJob DescriptionJob DescriptionRepresentatives for our Service Business Development CenterIf you love to win and are fiercely competitive, then don’t let this amazing opportunity pass you by. These newly appointed positions are in our platform office center located in the Spring area. No late nights, no early mornings or major holidays and you pick the...
-
Lead Customer Service Representative
6 days ago
Houston, Texas, United States Calpine Energy Solutions, LLC Full timeJob OverviewEMPOWER YOUR CAREER WITH CALPINEAt Calpine Energy Solutions, LLC, we equip you with the resources necessary to navigate your career journey in a vibrant and fast-paced setting where you can gain insights from industry leaders.Whether you are a student pursuing an internship that provides hands-on experience, a recent graduate eager to embark on a...
-
Customer Service Representative
3 months ago
Houston, United States CSW Industrials Inc. Full time** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO01246 Showing 1 location **Job Details** **Description** RectorSeal is seeking a **Customer Service Representative** to receive/processes routine customer orders, inquiries, and/or complaints as well as maintaining an ongoing relationship with...
-
Customer Service Representative
2 months ago
Houston, United States Omni Cable Full timeJob Requirements Customer Service Representative (Sales Support) | OmniCable Our Opportunity: OmniCable, LLC (OmniCable) is a premier redistributor of wire and cable, electrical products, and value-added services. OmniCable empowers our industry to be successful by providing an exceptional experience through operational excellence, accuracy and precision,...
-
Customer Service Representative
2 months ago
Houston, United States Control Devices Full timePosition: Customer Service Representative Reporting Line: Customer Service ManagerDepartment: Customer Service Facility: GVCLocation: Houston, TXFLSA Status: ExemptCompany Overview Gilmore is an international business owned by Control Devices, providing flow control solutions for the Energy market. Based in Houston, Texas, it has a global network of...
-
Customer Service Representative
4 weeks ago
Houston, United States Houston GS Services Full timeJob DescriptionJob DescriptionOur Customer Service Representatives help the local market by offering services and enrollments from our energy based clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting...
-
Customer Service Representative
1 month ago
Houston, United States GS Connections Full timeJob DescriptionJob DescriptionOur Customer Service Representatives help the local market by offering services and enrollments from our energy based clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting...
-
Customer Service Representative
3 days ago
Houston, United States Houston GS Services Full time $40,000 - $50,000Job DescriptionJob DescriptionOur Customer Service Representatives help the local market by offering services and enrollments from our energy based clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting...
-
Customer Service Representative
2 weeks ago
Houston, United States SupportNinja Full timeWe're obsessed with growth. From enabling companies to flourish, to helping careers bloom. SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo....
-
Customer Service Representative
2 weeks ago
Houston, United States TransCore Full timeTransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Customer Service Representative to join our team in Houston, Texas.Job Summary:Under the direction of the Customer Service Supervisor/Lead, the Customer Service Representative will be responsible for quality service and providing accurate information to customers. The CSR is responsible...
-
Customer Service Representative
2 days ago
Houston, United States Bray International, Inc. Full timeCustomer Service (Inside Sales) Representative at Bray Controls Position Overview: Are you a driven customer service or inside sales professional looking for an exciting growth opportunity? Bray Controls offers a dynamic environment where you can thr Customer Service Representative, Customer Service, Representative, Controls, Inside Sales, Manufacturing,...
-
Customer Service Representative
4 weeks ago
Houston, United States Ultimate Staffing Full timeUltimate Staffing is looking to hire 2-3 customer service representatives on the Northwest side of Houston! Please apply ASAP as this is an IMMEDIATE need and interviews are currently underway! Duties:Document and maintain database with client accou Customer Service Representative, Customer Service, Representative, Staffing, Retail
-
Customer Service Representative
2 weeks ago
Houston, United States Texas Pride Disposal Full timeCustomer Service Representative Job Description The Customer Service Representative's main duties are answering incoming calls regarding service issues, setting up accounts, taking payments and educating customers about our products and services. The ideal candidate will possess a high level of customer service skills along with excellent written and verbal...
-
Customer Service Representative
1 month ago
Houston, United States The Home Depot Full timeWe're looking for top-tier Customer Service advocates to join our team here at Global Custom Commerce, a Home Depot Company. We expect high performance and amazing customer service experiences for our customers, and we pay highly for it. To join our Customer Service, Customer Service Representative, Customer Experience, Leadership, Representative, Window
![The Judge Group](https://media.trabajo.org/img/noimg.jpg)
Lead Representative, Customer Service
2 months ago
Our Vision: Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.
Our Commitment: CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.
At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.
Job Summary
You will have the ability to responsible for all aspects of telephone customer service. Serve as a coach and mentor while monitoring for a Customer Service Representative (CSR) team to report directly to a call center Supervisor. Perform all work at an advanced level demonstrating an expert understanding of the CSR job role and responsibilities. Interact with customers and CSR team; respond to all questions relating to all Company customer service programs. ?????
Essential Functions
- Respond timely to all questions from customers and CSR's relating to customer service inquiries via verbal and/or written communication with a focus on one call resolution.
- Provide excellent customer service
- Serve as a role model demonstrating advanced system knowledge and customer service skills
- Assist CSR's with order entry errors and provide proper training/insight to avoid a duplication of errors
- Assist customers as needed to provide customer satisfaction
- Follow-up on customer calls
- Track and record CSR team activity and present aggregated data to Team Supervisor
- Handle customer calls for multiple companies in two or more billing programs simultaneously
- Produce ad-hoc reports as required by Team Supervisor
- Develop CSR's and mentor them for advancement opportunities
- Requires a high school diploma or the equivalent knowledge of English, basic mathematics, grammar and punctuation.
- 6 years of customer service experience, of which at least 2 years must be in a call center
Being a part of the CenterPoint Energy team is more than a career alone. It's an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we'll create a better tomorrow together.
Diversity, Equity and Inclusion
CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.
At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.
What we bring to you
- Competitive pay
- Paid training
- Benefits eligibility begins on your first day
- Transit subsidies
- Flexible work schedule, paid holidays and paid time off
- Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston
- Professional growth and development programs including tuition reimbursement
- 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution
Job Type: Full Time
Posting Start Date: 07/02/2024
Posting End Date: 07/16/2024
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
#LI-CNP