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Customer Service Representative

3 months ago

Houston, United States Diamond Advanedge inc Full time
Job DescriptionJob Description

We are committed to employee satisfaction and driving the success of our business. We focus on talent, passion, and culture. We are the leading industry in sales, marketing, and customer satisfaction. We have put together a remarkable training program to develop our Customer Service representatives to train on development and management and transition into a leadership role within our company in less than 8 months. We are looking to hire 5 new Customer Service Representatives to help expand our promotions with our Technology Clients. Performance-based promotions into management rather than seniority, so you go at your own pace. All openings are ideal for recent graduates, or professionals.

Customer Service Representative Duties/Responsibilities:

  • Training and Developing new strategies in customer relations and management
  • Create status reports for all projects managed
  • Ensure project components are effectively tasked, communicated, handed over and that all deadlines are met
  • Strong respect for a team environment
  • Ability to cultivate client and consumer relationships

Under the direction of the Senior Manager, you will develop skills in:

  • Customer Service and Relations
  • Brand Development
  • Consulting
  • Territory Management
  • Telecommunications and Technology Services
  • Interviewing
  • Acting as a Liaison with Clientele
  • Direct Customer Service with face to face interaction 

Our ideal qualifications are:

  • No Degree Required. Must have a customer service background
  • Excellent interpersonal, research, and training skills
  • Strong Student Mentality and willingness to learn and grow in a team environment
  • Grace under pressure and good judgment in sensitive situations
  • Mastery of good habits and professionalism

An entry-level customer service position with us will accelerate your professional development in the job market and provide you with hands-on training that will prepare you for your future career. We want to give you rewarding, practical work experience. If you want to work at a place you love and enjoy the people and the environment, Apply Now


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