Customer Relations Specialist
1 month ago
Overview
We Need Your Next-Level Service Mindset at the
Best in Pests
.
As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses.
Our
Customer Service Specialist
position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you. You’ll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.
You’ll have
more than a job —you’ll have a
career with growth potential and benefits
that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you’ll receive
opportunities to volunteer and give back .
With Orkin’s award-winning training program, you’ll
receive all the tools you need to succeed . That means no industry experience required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession resistant.
Ready to start a career with staying power?
Apply now
Responsibilities
As a
Customer Service Specialist , you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that’s the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
You will…
Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.
Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules—don’t worry, we will train you
Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate
Use your sharp listening skills and probing questions to identify the customer’s concern and evaluate their needs
Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results
Reschedule unserviced accounts within 24 hours
Participate in quality assurance processes, programs, and initiatives
Safeguards customer’s privacy and other proprietary information
What type of benefits will you receive?
Competitive earnings
Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
401(k) plan with company match, employee stock purchase plan
Paid vacation, holidays, and sick leave
Employee discounts, tuition reimbursement, dependent scholarship awards
Industry leading, quality, comprehensive training program
Why should you choose Orkin?
Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
The Pest Management Industry is growing – and is a recession resistant line of business
You have a service-oriented mindset that leads you to build loyalty and trust with clients
You hold yourself responsible to commitments
You value being part of a team
You want to join a company that supports the community
Orkin
is financially stable and growing as the largest subsidiary of
Rollins,
,
(NYSE: ROL), headquartered in Atlanta, GA
Are you ready to join the Best in Pests?
Qualifications
What do you need to be successful?
Previous experience in
Customer Service or Sales
preferred
High School Diploma or equivalent required
Ability to pass a drug screen and background check is required
Excellent interpersonal and communication skills
Basic computer skills in various software and web-based applications
Proficient in Microsoft Office
Strong attention to detail and follow through
Demonstrated ability to prioritize tasks and manage time efficiently
What will my work environment be like?
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time.
Be able to regularly lift and/or move up to 25 pounds.
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
#J-18808-Ljbffr
-
Client Relations Specialist
4 hours ago
Maryville, Illinois, United States Cortnie Stone - State Farm Agent Full timePosition Overview:Are you enthusiastic about providing outstanding customer support and creating a positive influence through significant interactions? A career opportunity with a State Farm independent contractor agent may be the ideal match for you. Our agents are dedicated to promoting State Farm's high-quality insurance and financial solutions, allowing...
-
Customer Service Representative
2 weeks ago
Maryville, United States Ironwatch Security Full timeROLE DESCRIPTION: Allison Bash - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support the agency in gaining and keeping customers. As Agent's Executive Assistant - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for...
-
Checkout Specialist
5 days ago
Maryville, Tennessee, United States Food City Supermarket Full timePosition OverviewAs a Checkout Specialist at Food City Supermarket, you will play a crucial role in ensuring a seamless shopping experience for our customers. Your primary responsibility will be to provide exceptional service at the register, ensuring that each transaction is handled efficiently and with care.Key ResponsibilitiesDeliver courteous and prompt...
-
Administrative Support Specialist
5 days ago
Maryville, Tennessee, United States Bowen Door Service Full timeJob OverviewPosition SummaryThe Administrative Support Specialist plays a crucial role in providing diverse clerical and organizational assistance for a commercial door service provider. This position is guided by the directives of the Office Manager, Operations Manager, and company Owners.Educational Background:High School DiplomaExperience:1-2 years in a...
-
Travel Imaging Specialist
4 hours ago
Maryville, Illinois, United States Summit Medical Staffing Allied Full timeJob SummarySummit Medical Staffing Allied is seeking a skilled Travel Imaging Specialist to join their team in a medical facility in Illinois.Key ResponsibilitiesOperate and maintain imaging equipment, including CT scanners, to produce high-quality diagnostic images.Administer contrast media and perform imaging procedures, ensuring patient safety and...
-
Trade Marketing Specialist
3 months ago
Maryville, United States Smith & Wesson Full timeFT / PT Full-timeDescription Position Overview:This position is responsible for implementing Smith & Wesson's retail marketing strategy. The Trade Marketing Specialist assumes a crucial role in independently implementing and driving retail marketing programs. The ideal employee is self-motivated and provides expertise in B2B/B2C marketing. The person in this...
-
Customer Service
3 months ago
Maryville, United States PrideStaff Full timeCustomer Service $24.00 - $28.00 Supervise the work of Customer Service Team Members to ensure adherence to quality standards, deadlines, and proper procedures. Train or instruct employees in job duties, establish both individual and departmental goals and objectives. Ensure that all customer calls, emails, or web inquiries receive timely responses,...
-
Residential Cleaning Specialist
7 hours ago
Maryville, Tennessee, United States Liberty Assisted Living,LLC Full timeLiberty Assisted Living, LLC is seeking a dedicated and compassionate Residential Cleaning Specialist to join our team. We provide a warm and supportive environment for our residents, ensuring their well-being and comfort are our top priorities. As a Residential Cleaning Specialist, you will play a vital role in maintaining a clean, organized, and safe...
-
Executive Administrative Specialist
6 days ago
Maryville, Illinois, United States Allison Bash - State Farm Agent Full timePosition Overview: Executive Administrative SpecialistAre you a meticulous and service-oriented professional? At Allison Bash - State Farm Agent, we are seeking a committed individual to assist our agency with essential administrative functions and client engagement. In this role, you will be instrumental in ensuring precise data management, producing...
-
Cybersecurity Specialist
21 hours ago
Maryville, Tennessee, United States Schneider Electric Full timeAbout Schneider ElectricSchneider Electric is a global leader in the digital transformation of energy management and automation. We are committed to creating a more sustainable and resilient world, and we believe that our differences make us stronger as a company and as individuals.Job SummaryWe are seeking a highly skilled Cybersecurity Specialist to play a...
-
Traveling Echocardiography Specialist
5 days ago
Maryville, Illinois, United States TotalMed Allied Full timeTotalMed Allied is in search of a traveling Echocardiography Specialist for an exciting opportunity.Position Overview & RequirementsSpecialty: Echocardiography SpecialistField: Allied Health ProfessionalContract Duration: 13 weeks40 hours per weekShift: 8 hours, daytimeEmployment Type: TravelWe are looking for a dedicated Echocardiography Technician for a...
-
Human Resources Specialist
6 days ago
Maryville, Tennessee, United States Marsh McLennan Companies Full timePosition Overview: Human Resources Specialist – Human Resources Division Our unique approach. Acknowledged for our commitment to inclusivity and recognized as a premier workplace, our culture is cultivated through the dedication of exceptional individuals. Our team comprises some of the brightest minds in the industry, working diligently to...
-
ERP Specialist
1 month ago
Maryville, United States Clayton Homes Full timeClayton Homes, a Berkshire Hathaway company and the nation's leading housing provider, is a vertically integrated housing company that builds, sells, and insures affordable housing. Our commitment to creating a World Class Customer Experience is unparalleled in the housing industry and we believe it begins with a World Class Team Member Experience. From...
-
Customer Service Operations Supervisor
5 days ago
Maryville, Tennessee, United States Smith & Wesson Brands, Inc. Full timePOSITION OVERVIEW: As a Customer Service Operations Supervisor, you will oversee a dedicated team of customer service representatives. Your role will encompass recruiting, inspiring, recognizing achievements, coaching, mentoring, training, and resolving issues. You will also collaborate with management on the development, analysis, and execution of staffing,...
-
Lab Customer Relationship Coordinator
3 months ago
Maryville, United States Microbac Full timeJob DescriptionJob DescriptionABOUT MICROBACMicrobac serves our clients with the utmost expertise and respect for their market requirements, constraints and challenges. We embody a company-wide commitment to exceptional customer experience, which has been refined over 50 years of trusted, analytical and measurement experience.Through our network of...
-
Administrative Support Specialist
5 days ago
Maryville, Tennessee, United States Blount County Full timePOSITION OVERVIEW The Administrative Support Specialist operates under direct supervision to execute a range of clerical and administrative tasks. This role involves managing a significant volume of incoming calls, providing assistance to the public and legal representatives at the service counter, and processing legal documents. Responsibilities include...
-
Power Systems Safety Specialist
5 days ago
Maryville, Tennessee, United States Actalent Full timeJob Title: Power Systems Safety SpecialistJob Overview: We are looking for a committed Power Systems Safety Specialist to oversee a thorough safety analysis program related to electrical systems. This position entails evaluating documentation and data provided by construction teams, conducting site visits for data gathering, and performing safety...
-
Residential Cleaning Specialist
6 days ago
Maryville, Tennessee, United States Two Maids Full timeJob Overview:We are seeking dedicated individuals to fill the role of a Residential Cleaning Specialist. This position offers a unique opportunity to work in a supportive environment with a focus on teamwork and community.Benefits: - Company gatherings - Comprehensive dental and health insurance - Opportunities for career growth - Vision insuranceAre you...
-
MRI Imaging Specialist
5 days ago
Maryville, Tennessee, United States Amergis Full timePosition Overview:Amergis Staffing is seeking a qualified MRI Imaging Specialist to join our healthcare team. This role involves utilizing advanced magnetic resonance imaging technology to assist in the diagnostic process for patients.Key Responsibilities:- Conduct MRI scans of various body parts, including the brain, spine, and extremities, ensuring optimal...
-
Clinical Nurse Specialist
6 days ago
Maryville, Illinois, United States IntelyCare Full timePosition OverviewAs a Clinical Nurse Specialist, you have the opportunity to earn an hourly wage of up to $56 while enjoying a fulfilling work-life balance. At IntelyCare, we prioritize your personal time just as much as your professional responsibilities. Our nurses benefit from the autonomy to select their shifts and work environments, all while being...