Customer Care Associate

3 months ago

Greenville, United States Meritage Homes Full time
Responsibilities

Meritage Homes is looking for a New Home Warranty Associate who will:

  • Supervise the warranty-service work of laborers and sub-contractors at several home sites within a community.
  • On warranty repairs, ensure all building codes, and Meritage Home standards of quality are met. Resolve quality control issues as they arise.
  • Participate in the 10 step AVID-Customer Satisfaction process in assigned communities.
  • Assist as time permits with the inspection process. Conduct walk-through inspections and other scheduled inspections with the homeowner.
  • Manage customer expectations during the construction process through the homeowner orientation.
  • Interact daily with various departments of company, subcontractors, homebuyers, homeowners, and city inspectors.
  • Manage assigned warranty claims in organized and methodical manner.
  • Manage paperwork flow to include updating reports, tracking customer sign offs, etc.
  • Manage warranty reports to assure prompt-professional service to our homeowners.
  • Interact with customers and interpret warranty claims vs. Meritage warranty manual.
Qualifications
  • A high school diploma or equivalent is required. Course work or degree in Construction management preferred.
  • At least one (1) year of construction experience with some supervisory or project oversight experience preferred.
  • Advanced training in one or more trades within residential building industry strongly preferred.
  • Knowledge of homebuilding and construction systems/processes, building codes and Register of Contractor Standards (ROC).
  • Must be able to read blueprints to maintain quality control and inspect all aspects of construction including framing, stucco installations, electrical, plumbing, etc.
  • Working knowledge of Microsoft Word and Excel. Knowledge of Hyphen a plus.
  • Ability to operate an automobile, have a valid state driver's license, and personal vehicle liability insurance coverage to meet standard set by Meritage Homes.

Overview

Are you looking for an incredible career opportunity? Then Meritage Homes is the place for you From the homes we build to the careers we offer, we believe in quality. Meritage Homes is the ENERGY STAR Partner of The Year in Sustained Excellence for being a leader in protecting the environment and advancing energy efficiency in homebuilding. We are looking for candidates who are excited about furthering their careers, as well as being a part of an organization that helps people live happier, healthier lives. With over 100,000 homes built, Meritage Homes is looking for professionals who are self-starters and want to help our organization grow by providing new and innovative ideas.

When joining Meritage Homes, you and your career can benefit in several ways, including:

  • A work environment that encourages creativity and innovative ideas from every level
  • An organization that lives by its core values everyday
  • Team atmosphere where every individual is considered a vital asset
  • State of the art technology to provide an optimal working environment
  • A competitive pay structure
  • Strong benefits
  • Flexibility in work-life integration
  • Team-oriented environment where all individuals play an integral role in the company
  • Opportunity to further your career in a growing national organization
  • Maintain a competitive drive to be the best

#LI-NT1

#earlycareer

  • Customer Care Associate

    3 weeks ago

    Greenville, United States World Finance Full time

    Are you experienced in customer service and looking for career advancements? Then we are looking for you! Come be a part of our lively Customer Care team as we take incoming calls to assist our customers with inquiries and help resolve any concerns! World Acceptance is seeking motivated and passionate people to join our Customer Care team. This is an...

  • Customer Care Associate

    1 month ago

    Greenville, United States World Finance Full time

    Are you experienced in customer service and looking for career advancements? Then we are looking for you! Come be a part of our lively Customer Care team as we take incoming calls to assist our customers with inquiries and help resolve any concerns! Are you passionate about... Bilingual? Collaborating with team members or third parties in order to resolve...

  • Customer Care Associate

    2 months ago

    Greenville, United States World Finance Full time

    Are you experienced in customer service and looking for career advancements? Then we are looking for you! Come be a part of our lively Customer Care team as we take incoming calls to assist our customers with inquiries and help resolve any concerns! Are you passionate about... Bilingual? Collaborating with team members or third parties in order to resolve...

  • Customer Care Associate

    1 week ago

    Greenville, United States World Finance Full time

    Are you experienced in customer service and looking for career advancements? Then we are looking for you! Come be a part of our lively Customer Care team as we take incoming calls to assist our customers with inquiries and help resolve any concerns! World Finance is seeking motivated and passionate people to join our Customer Care team. This is an...

  • Customer Care Coordinator

    7 days ago

    Greenville, United States Lennar Homes Full time

    Customer Care CoordinatorWe are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a...

  • Customer Care Coordinator

    3 days ago

    Greenville, United States Lennar Homes Full time

    Customer Care CoordinatorWe are LennarLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a...

  • Customer Care Coordinator

    6 days ago

    Greenville, South Carolina, United States Lennar Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Care Coordinator to join our team at Lennar. As a key member of our customer care department, you will be responsible for handling incoming customer care telephone calls and inquiries, processing and managing all paperwork and information related to customer care and quality...

  • Customer Care Coordinator

    4 days ago

    Greenville, South Carolina, United States Lennar Full time

    Customer Care Coordinator Job DescriptionLennar is seeking a highly organized and detail-oriented Customer Care Coordinator to join our team. As a key member of our customer care department, you will be responsible for handling incoming customer care telephone calls and inquiries, processing and managing all paperwork and information related to customer care...

  • Customer Care Coordinator

    1 week ago

    Greenville, United States Lennar Full time

    Customer Care Coordinator We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a...

  • Customer Care Coordinator

    5 days ago

    Greenville, United States Lennar Homes Full time

    Customer Care Coordinator We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a...

  • Customer Care Coordinator

    1 week ago

    Greenville, South Carolina, United States Lennar Homes Full time

    Customer Care Coordinator Job DescriptionAbout the RoleWe are seeking a highly organized and detail-oriented Customer Care Coordinator to join our team at Lennar Homes. As a key member of our customer care department, you will be responsible for handling incoming customer care telephone calls and inquiries, processing and managing all paperwork and...

  • Customer Care Coordinator

    4 days ago

    Greenville, South Carolina, United States Lennar Homes Full time

    Customer Care Coordinator Job DescriptionAbout the Role:We are seeking a highly organized and detail-oriented Customer Care Coordinator to join our team at Lennar Homes. As a Customer Care Coordinator, you will be responsible for handling all incoming customer care telephone calls and inquiries, processing and managing all paperwork and information related...

  • Customer Care Coordinator

    6 days ago

    Greenville, United States Lennar Homes Full time

    Customer Care CoordinatorWe are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a...

  • Customer Care Coordinator

    1 day ago

    Greenville, United States Lennar Homes Full time

    Customer Care CoordinatorWe are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a...

  • Customer Care Associate

    1 month ago

    Greenville, Alabama, United States Family Dollar Full time

    Join Our Team at Family Dollar!As a Customer Service Representative, you will play a vital role in ensuring customer satisfaction and enhancing the shopping experience. Your responsibilities will include:Delivering Outstanding Service: Engage with customers warmly and assist them in selecting products that meet their needs.Transaction Management: Efficiently...

  • Customer Care Associate

    4 weeks ago

    Greenville, South Carolina, United States Scopeair Full time

    Customer Service Representative - ScopeairJob Category: Branch Delivery Requisition Number: CUSTO03252Job OverviewKey ResponsibilitiesDeliver a diverse range of financial services, including the initiation and closure of various deposit accounts, renewal of certificate of deposit accounts, processing of loan transactions, and addressing customer inquiries...

  • Customer Care Associate

    1 month ago

    Greenville, South Carolina, United States Overhead Door Full time

    Job OverviewKey Responsibilities Perform light administrative tasks, including managing incoming calls and directing them to the appropriate personnel, as well as resolving inquiries related to orders and quotes. Utilize hand tools and assist in product modifications such as glazing, adjusting section widths, and insulation, along with operating fork trucks....

  • Customer Service Associate

    6 days ago

    Greenville, United States Ollie's Bargain Outlet, Inc. Full time

    Ollie's Bargain Outlet - 2100 Wade Hampton Blvd Suite A [Retail Associate / Team Member] As a Customer Service Associate at Ollie's Bargain Outlet, you'll: Greet and acknowledge every customer as they enter and exit the store and as they approach the front end; Accurately and efficiently operate the register; Approve refunds for other Associates up to a...

  • Technical Customer Associate

    2 weeks ago

    Greenville, United States Veolia Environnement SA Full time

    About Veolia North AmericaVeolia North America is a leading provider of water, waste, and energy management services. Our team is dedicated to helping commercial, industrial, healthcare, higher education, and municipality customers throughout North America.Job DescriptionWe are seeking a skilled Technical Customer Associate to join our team. As a Technical...

  • Customer Service Associate

    4 weeks ago

    Greenville, South Carolina, United States Huckle Burger Full time

    Huckle Burger is Hiring! We're looking for enthusiastic individuals to join our fast-paced service team and provide a memorable dining experience for every customer. About the Role As a Customer Service Associate, you'll play a vital role in ensuring our guests have a positive and enjoyable visit. You'll be responsible for taking orders, serving food and...