Community Manager

1 week ago

Beaverton, United States Associa Full time

Job DescriptionDo you want to help people make their house a home? Do you thrive on providing great customer service while making a difference? Dreaming of a long-lasting stable career, at a company that feels like a family?Welcome to Blue Mountain, an Associa Company All the aspects you love about your Association Management job, plus a company that strives for a great culture and who cares about your well-being.We want to hire a Community Manager who shares our vision, values and commitment to superior customer service. A Community Manager is responsible for providing overall supervision of a community association and has daily interactions with internal and external customers including homeowners, vendors, board members and committee members.If you're a determined self-starter with a passion for finding solutions, we want to meet youWhat's in it for me?Besides all the things you'd expect from any company (medical, dental, vision, 401k with company matching, life insurance, short long term disability) we believe you deserve more than thatAt Associa, you'll get great perks and discounts, continual professional training career planning, money towards lifestyle and wellness activities (we call this Benefits Plus). Most importantly, you will get a fulfilling career and a company that becomes your family Opportunity for Career Advancement within Blue Mountain and Associa Fun family culture within the office World-Class Training CAI (Community Association Industry) Course and Designation AssistanceHere's the fine print:JOB DESCRIPTIONThe Community Association Manager (CAM) is responsible for providing the overall supervision of a community association. The CAM interacts with internal and external customers including homeowners, vendors, board members and committee members, as well as staff at the Associa Client Shared Service Center (CSSC) and within the branch office.Duties include but not limited to:Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and proceduresActs as or oversee the primary liaison with the Association Board of Directors and homeowners as neededPerform/Direct administrative and management duties as requested by the Association Board of Directors and in accordance with the management agreementEnsure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.Review monthly financial reports and ensure management summary is submitted to the Association Board of DirectorsProvide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operationMonitor corporate and client delinquency rates and collections process for account portfolioAttend Board meetings per the management agreement and community events as neededPrepare Board packages according to established time framesEnsure Board of Directors is aware of legal actions involving the AssociationMaintain unit and contract files relating to the operations of the AssociationAssist Board of Directors/ARB with architectural review process and/or routine inspections as necessaryOther duties as assignedRequirementsEducation ExperienceBachelor's Degree Preferred1 - 3 years of Community Association or equivalent experience is preferredKnowledge SkillsKnowledge of communities, property, real estate and homeowners associationsKnowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeownersTime management and time critical prioritization skillsSelf-motivated, proactive, detail oriented and a team playerProfessional customer service skillsKnowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient levelKnowledge of conflict resolution techniques at a proficient levelProfessional communication skills (phone, interpersonal, written, verbal, etc.)Certifications Licenses Certified Manager of Community Associations (CMCA) is a bonusValid Driver's LicenseCompany DescriptionWith more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

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