Sr. Service Operations Coordinator

4 weeks ago

Mankato, United States Rolls-Royce Solutions America Full time
Job Functions:

Job Summary This position plays a key role in interfacing with customers and internal personnel to coordinate company resources, deadlines, and completions. Leads multiple service projects with direct interaction with customers at project locations. Manages and coordinates work of Field Service Technicians to achieve successful completion of department goals.Job Functions (Essential)
  1. Prioritize, coordinate, schedule, and expedite service work to ensure the installation/commissioning of gensets and ensure customer satisfaction.
  2. Investigate, review, and resolve customer complaints.
  3. Provide high level work flow for repairs and service work and provide follow up with customers, and when appropriate exercises the discretion and independent judgment on quoting and maintaining profitability.
  4. Audit field service reports for accuracy and completeness.
  5. Acts as a liaison between customer and other departments.
  6. Acts as primary factory contact for field service related inquiries.
  7. Provide activity summaries and project status information to upper management and customers on a regular basis.
  8. Provide expert level of knowledge of account products, business background, and current industry developments.
  9. Promotes a compliance culture in area of responsibility, and live the letter and the spirit of the Rolls-Royce Code of Conduct
  10. Performs special projects as required


Work Environment:

Work EnvironmentWork Conditions:
Normal Office Conditions
Equipment:
Computer, Copier, Phone, Fax

Qualifications:

Qualifications (Education, Knowledge, Skills and Abilities)
  1. Bachelor's Degree in Construction Management, Project Management, or Business Administration, or Automotive Engineering and 5 years field service and project management experience in the industrial construction industry or 9 years of field service and project management experience in the industrial construction industry.
  2. Excellent ability to manage concurrent tasks and bring projects to completion
  3. Excellent personal drive with a solution-oriented approach, and the ability to work extended periods without supervision.
  4. Excellent organizational, planning and follow-up skills
  5. Excellent interpersonal skills and the ability to work effectively with others
  6. Excellent analytical and problem solving skills
  7. Excellent oral and written communication skills
  8. Excellent presentation skills
  9. Excellent ability to cope with frequent schedule and priority changes

  • Sr. Sales Manager

    3 weeks ago

    Mankato, United States Rolls-Royce Solutions America Full time

    Job Functions: Job SummarySr. Sales Manager will drive strategic development of gas systems and sustainable markets to achieve specific revenue goals. This position is to support direct sales and lead projects as assigned as well as support the selling of our products and services through our Distributor Network to meet expected sales and gross margin levels...

  • Resident Services Coordinator

    1 week ago

    Mankato, United States Great Lakes Management Full time

    Join our team at Cottagewood Senior Living of Mankato, MN as our Resident Services Coordinator! We have a compassionate, caring and dedicated team who daily demonstrate our mission, "To Make a Positive Difference in the Lives of Every Person who Comes in Contact with Our Organization". If you enjoy being part of a team, are a caring and compassionate person...

  • Resident Services Coordinator

    1 week ago

    Mankato, United States Great Lakes Mgmt Co Full time

    Job DescriptionJob DescriptionJoin our team at Cottagewood Senior Living of Mankato, MN as a part-time Resident Services Coordinator! We have a compassionate, caring and dedicated team who daily demonstrate our mission, "To Make a Positive Difference in the Lives of Every Person who Comes in Contact with Our Organization". If you enjoy being part of a team,...

  • Resident Services Coordinator

    2 weeks ago

    Mankato, United States Great Lakes Mgmt Co Full time

    Job DescriptionJob DescriptionJoin our team at Cottagewood Senior Living of Mankato, MN as our Resident Services Coordinator! We have a compassionate, caring and dedicated team who daily demonstrate our mission, "To Make a Positive Difference in the Lives of Every Person who Comes in Contact with Our Organization". If you enjoy being part of a team, are a...

  • Technical Services Coordinator

    1 month ago

    Mankato, United States Minnesota State University Mankato Full time

    Position serves as the Centennial Student Union (CSU) technology expert in managing, operating, and supporting audio-visual (AV) services and specialty technology systems to support the educational programs of the University within the CSU and ancill Coordinator, Technical, Customer Service, Hospitality, Software

  • Resident Services Coordinator

    3 weeks ago

    Mankato, United States Great Lakes Mgmt Co Full time

    Job DescriptionJob DescriptionJob Objective(s)The Resident Service Coordinator (RSC) is responsible for providing the highest degree of quality services to the residents and families. Responsibilities include promoting excellence in resident care through providing outreach and support to residents and families in collaboration with the nursing department....

  • Resident Services Coordinator

    2 months ago

    Mankato, United States Great Lakes Mgmt Co Full time

    Job DescriptionJob DescriptionJob Objective(s)The Resident Service Coordinator (RSC) is responsible for providing the highest degree of quality services to the residents and families. Responsibilities include promoting excellence in resident care through providing outreach and support to residents and families in collaboration with the nursing department....

  • Sr. Sales Manager

    3 weeks ago

    Mankato, United States Rolls-Royce Solutions America Full time

    Job Functions:Job SummarySr. Sales Manager will drive strategic development of gas systems and sustainable markets to achieve specific revenue goals. This position is to support direct sales and lead projects as assigned as well as support the selling of our products and services through our Distributor Network to meet expected sales and gross margin levels...

  • Sr. Sales Manager

    2 weeks ago

    Mankato, United States Rolls-Royce Solutions America Full time

    Job Functions:Job SummarySr. Sales Manager will drive strategic development of gas systems and sustainable markets to achieve specific revenue goals. This position is to support direct sales and lead projects as assigned as well as support the selling of our products and services through our Distributor Network to meet expected sales and gross margin levels...

  • Outsourced Payroll Services Sr. Associate

    3 weeks ago

    Mankato, United States Eide Bailly Full time

    Outsourced Payroll Services Sr. Associate - Remote Eligible Job Locations US-MN-Mankato | US-MN-Minneapolis | US-WA-Spokane | US-ID-Boise | US-ID-Twin Falls | US-ND-Fargo | US-ND-Bismarck | US-SD-Aberdeen | US-TX-Abilene | US-SD-Sioux Falls ID 2024-7272 Category Outsourced & Managed Services Position Type Full-Time Work Option(s) Remote...

  • Outsourced Payroll Services Sr. Associate

    1 week ago

    Mankato, United States Eide Bailly Full time

    Outsourced Payroll Services Sr. Associate - Remote Eligible Job Locations US-MN-Mankato | US-MN-Minneapolis | US-WA-Spokane | US-ID-Boise | US-ID-Twin Falls | US-ND-Fargo | US-ND-Bismarck | US-SD-Aberdeen | US-TX-Abilene | US-SD-Sioux Falls ID 2024-7272 Category Outsourced & Managed Services Position Type Full-Time Work Option(s) Remote...

  • HSE Coordinator

    3 weeks ago

    Mankato, United States Rolls-Royce Solutions America Full time

    Job Functions: Job SummaryThis HSE coordinator position is responsible for supporting the development of EHS policies and programs, advising and instructing on various safety-related topics, conducting risk assessments, and enforcing preventative measures. They review existing policies and measures, organize OHS training, inspect premises and work...

  • HSE Coordinator

    2 weeks ago

    Mankato, United States Rolls-Royce Solutions America Full time

    Job Functions: Job SummaryThis HSE coordinator position is responsible for supporting the development of EHS policies and programs, advising and instructing on various safety-related topics, conducting risk assessments, and enforcing preventative measures. They review existing policies and measures, organize OHS training, inspect premises and work...

  • Customer Service Representative

    4 weeks ago

    Mankato, United States Thin Film Service Full time

    Job Opening **Customer Service Representative** Customer Service Representative North Mankato, MN Position Summary: As Customer Service Representative, youll play a role in supporting the Sales Department by completing tasks that lead our organization towards operational effectiveness. The ideal candidate will be skilled in both technology duties as well...

  • Forklift Service Operator

    4 weeks ago

    Mankato, United States Crown Holdings, Inc. Full time

    About Crown: CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build th Forklift, Service, Forklift Operator, Operator, Lift Operator, Mechanical, Manufacturing

  • Customer Service Coordinator

    4 weeks ago

    Mankato, United States Federated Mutual Insurance Company Full time

    Who is Federated Insurance?:At Federated Insurance, we do life-changing work, focused on our clients’ success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we’re looking for employees who want to make a difference in others’ lives, all while...

  • Customer Service Coordinator

    1 month ago

    Mankato, United States Federated Mutual Insurance Company Full time

    Who is Federated Insurance?:At Federated Insurance, we do life-changing work, focused on our clients’ success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we’re looking for employees who want to make a difference in others’ lives, all while...

  • Forklift Service Operator

    3 weeks ago

    Mankato, United States Crown Holdings Inc Full time

    About Crown: CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that...

  • Forklift Service Operator

    2 weeks ago

    Mankato, United States Crown Holdings Inc Full time

    About Crown: CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that...

  • Branding Operations Coordinator

    4 weeks ago

    Mankato, MN, United States Mayo Clinic Full time

    Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.News & World Report. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed. The Business Operations Specialist...