Customer Service Coordinator

2 weeks ago

Mankato, United States Federated Mutual Insurance Company Full time
Who is Federated Insurance?:

At Federated Insurance, we do life-changing work, focused on our clients’ success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we’re looking for employees who want to make a difference in others’ lives, all while enhancing their own.

Federated’s culture is grounded in our Four Cornerstones: Equity, Integrity, Teamwork, and Respect. We strive to create a work environment that embodies our values and commitment to diversity and inclusion. We value and respect individual differences, and we leverage those differences to achieve better results and outcomes for our clients, employees, and communities. Our top priority in recruitment and development of our next generation is to ensure we align ourselves with truly exceptional people who share these values.

What Will You Do?:

We are looking to add new teammates to join our growing Customer Service Coordinator team As a Customer Service Coordinator you will work with a select group of sales representatives supporting and servicing Federated customers and prospects. By phone, you will answer questions, fulfill service requests, and identify, collect and research information to ensure a quality product is provided. We are looking for someone with exceptional customer service skills, polished and energetic phone skills, problem solving and prioritizing skills combined with a genuine desire to create an exceptional customer service experience for our clients. No prior insurance experience is necessary - we provide excellent training.

The pay for this position is $23.80 per hour.

You will go through a 12-week classroom training program that begins on July 15th, 2024. For our Mankato team, training will take place in our Mankato office, which is located directly off of Hwy 14. The hours during training are 7:30 am – 4:00 pm. Hours after training are 8:30 am – 5:00 pm.

Additional Qualifications Needed:

Two-year degree or equivalent experience
Prefer a minimum of three years' customer service experience; prefer one year in a call center or inside sales environment
Strong computer skills with proficiency in Office programs and an ability to work in multiple applications
Ability to successfully complete the training program; including learning about Property & Casualty and Life/Disability insurance concepts and coverages
Self-motivated with a high degree of personal responsibility. Juggles multiple competing priorities and tasks.
Demonstrated problem-solving skills with attention to detail
What We Offer:

We offer a wide variety of ways to support you as a whole, both professionally and personally. Our commitment to your growth includes opportunities for internal mobility and career development paths, inspiring excellence in performance and ensuring your professional journey thrives. Additionally, we offer exceptional benefits to nurture your personal life. We understand the importance of health and financial security, offering encompassing competitive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings. To encourage community engagement, we provide paid volunteer time and offer opportunities for gift matching. Discover more about Federated and our comprehensive benefits package: Federated Benefits You.

Employment Practices:

All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization.

If California Resident, please review Federated's enhanced Privacy Policy.

  • Customer Service Coordinator

    2 weeks ago

    Mankato, United States Federated Mutual Insurance Company Full time

    Who is Federated Insurance?:At Federated Insurance, we do life-changing work, focused on our clients’ success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we’re looking for employees who want to make a difference in others’ lives, all while...

  • Customer Service Representative

    2 weeks ago

    Mankato, United States Thin Film Service Full time

    Job Opening **Customer Service Representative** Customer Service Representative North Mankato, MN Position Summary: As Customer Service Representative, youll play a role in supporting the Sales Department by completing tasks that lead our organization towards operational effectiveness. The ideal candidate will be skilled in both technology duties as well...

  • Sr. Service Operations Coordinator

    2 weeks ago

    Mankato, United States Rolls-Royce Solutions America Full time

    Job Functions:Job Summary This position plays a key role in interfacing with customers and internal personnel to coordinate company resources, deadlines, and completions. Leads multiple service projects with direct interaction with customers at project locations. Manages and coordinates work of Field Service Technicians to achieve successful completion of...

  • Sr. Service Operations Coordinator

    1 week ago

    Mankato, United States Rolls-Royce Solutions America Full time

    Job Functions: Job Summary This position plays a key role in interfacing with customers and internal personnel to coordinate company resources, deadlines, and completions. Leads multiple service projects with direct interaction with customers at project locations. Manages and coordinates work of Field Service Technicians to achieve successful completion of...

  • Technical Services Coordinator

    3 weeks ago

    Mankato, United States Minnesota State University Mankato Full time

    Position serves as the Centennial Student Union (CSU) technology expert in managing, operating, and supporting audio-visual (AV) services and specialty technology systems to support the educational programs of the University within the CSU and ancill Coordinator, Technical, Customer Service, Hospitality, Software

  • Customer Service Rep

    5 days ago

    Mankato, Minnesota, United States Randstad USA Full time

    I am hiring for a hybrid Customer Service Representative in Earth City, MO This is a long-term temp role that can potentially turn into a permanent position. You will be required to go into the office 2 days a week (typically Tuesdays and Wednesdays) and the rest of the days you can work remotely. Reliable transportation is a requirement. Training and...

  • Customer Service Represenatative

    2 weeks ago

    Mankato, Minnesota, United States Cognizant Technology Solutions Full time

    FULLY REMOTE CUSTOMER SERVICE REPRESENTATIVE Due to our expansive growth, we are seeking a Fully Remote Customer Service Associates who are looking for an opportunity to join a dynamic Company with excellent room for growth and the ability to receive performance-based incentives. PURPOSE: Providing technical assistance and support via inbound phone calls to...

  • Customer Service Representative

    2 weeks ago

    Mankato, Minnesota, United States Cognizant Technology Solutions Full time

    FULLY REMOTE CUSTOMER SERVICE SPECIALISTDue to our expansive growth, we are seeking a Fully Remote Customer Service Associates who are looking for an opportunity to join a dynamic Company with excellent room for growth and the ability to receive performance-based incentives. PURPOSE: Providing technical assistance and support via inbound phone calls to...

  • Customer Service Representative

    7 days ago

    Mankato, Minnesota, United States Cognizant Full time

    FULLY REMOTE CUSTOMER SERVICE REPRESENTATIVE Due to our expansive growth, we are seeking a Fully Remote Customer Service Associates who are looking for an opportunity to join a dynamic Company with excellent room for growth and the ability to receive performance-based incentives. PURPOSE: Providing technical assistance and support via inbound phone calls to...

  • Customer Service Representative

    5 hours ago

    Mankato, United States U-Haul Full time

    Location: 1721 Madison Ave, Mankato, Minnesota 56001 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • HSE Coordinator

    5 days ago

    Mankato, United States Rolls-Royce Solutions America Full time

    Job Functions: Job SummaryThis HSE coordinator position is responsible for supporting the development of EHS policies and programs, advising and instructing on various safety-related topics, conducting risk assessments, and enforcing preventative measures. They review existing policies and measures, organize OHS training, inspect premises and work...

  • Resident Services Coordinator

    6 days ago

    Mankato, United States Great Lakes Mgmt Co Full time

    Job DescriptionJob DescriptionJob Objective(s)The Resident Service Coordinator (RSC) is responsible for providing the highest degree of quality services to the residents and families. Responsibilities include promoting excellence in resident care through providing outreach and support to residents and families in collaboration with the nursing department....

  • Resident Services Coordinator

    2 months ago

    Mankato, United States Great Lakes Mgmt Co Full time

    Job DescriptionJob DescriptionJob Objective(s)The Resident Service Coordinator (RSC) is responsible for providing the highest degree of quality services to the residents and families. Responsibilities include promoting excellence in resident care through providing outreach and support to residents and families in collaboration with the nursing department....

  • Customer Service Technician

    4 days ago

    Mankato, United States Consolidated Communications Enterprise Services, Inc. Full time

    Responsibilities Classification: Non-Exempt, Bargaining The successful candidate will be responsible for installing and repairing telephone services, video services and associated equipment for residential and business customers. Qualifications 2-year degree in the area of telephony. Valid driver's license and a satisfactory driving record. 1-3 years...

  • Retail Customer Service Specialist

    4 days ago

    Mankato, United States Sherwin-Williams Full time

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...

  • Customer Service Representative

    6 days ago

    Mankato, United States Aramark Uniform Services Full time

    ** Customer Service Representative - Driver** **Job Category****:** In Unit-Service-Route **Supervisor****:** Scott Budahl **Requisition Number****:** CUSTO019147 Showing 1 location **Job Details** **Description** Overview: Customer Service Rep (RSR) Driver build solid, positive working relationships with customers and is highly motivated to exceed their...

  • Customer Service Technician

    4 days ago

    Mankato, United States Consolidated Communications Full time

    ResponsibilitiesClassification: Non-Exempt, Bargaining The successful candidate will be responsible for installing and repairing telephone services, video services and associated equipment for residential and business customers. Qualifications 2-year degree in the area of telephony. Valid driver's license and a satisfactory driving record. 1-3 years...

  • Customer Service Representative Weekends

    4 days ago

    Mankato, United States Planet Fitness - PF Baseline Fitness Full time

    Job DescriptionJob DescriptionJob SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesCustomer Service Representative greets members, prospective members and...

  • Customer Service Rep

    6 days ago

    Mankato, United States Expressway Cinema Rentals Full time

    FLSA: Non-Exempt / Hourly Department: Operations Company: Staples Enterprises, Inc. Job Description: This position reports to and receives direction from the Store Manager and Assistant Manager. Primary duties include ensuring proper and efficient store operations during the assigned shift within Company policies and procedures and in such a manner that...

  • Propane Customer Service Manager

    3 weeks ago

    Mankato, United States LPGasJobs Full time

    Job DescriptionJob DescriptionPropane Customer Service Manager – Mankato, MNWith more than 85 years in the LP-Gas industry, we provide premier product lines and highly professionally trained staff throughout 10 strategically located warehouse sales branches. Responsible for directly managing daily operations and personnel of branch location. Supervises...