Business Analyst

2 weeks ago


Alameda, United States Tata Consultancy Services Full time

JobTitle

SalesforceSr. Business Systems Analyst

RelevantExperience

(inYrs)

7+

MustHave Technical/Functional Skills •Bachelors degree with a minimum of 7 years ofexperience in a business/systems analyst role working in a matrixedenvironment •Strong analytical skills, able to draw conclusions fromdata, manage information, identify trends and make recommendations •At least 5-7 years of experience supporting softwaredevelopment utilizing Agile Scrum, Kanban and/or Waterfall methodologies •Experience with JIRA for writing requirements (UserStories) and backlog management •Ability to plan, execute small to medium sized projectsand manage global stakeholders •Minimum 2 years of experience working with a CRM,Salesforce platform (Service Cloud) preferred •Ability to create dashboards and operational reports,preferably in Salesforce Service, Power BI or Workbench •Ability to work directly with stakeholders to documentbusiness requirements •Ability to write UAT test scripts and manage completionof business partner testing within schedule •Medium to advance proficiency in Microsoft Word andExcel •&n #J-18808-Ljbffr



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