Credit Specialist/Customer Service
7 days ago
The vision of SouthernCarlson is to develop strong business relationships so we understand our customers' individual needs and provide the best possible service to improve our and their profitability.
The Credit Specialist/Customer Service position is responsible for the collection and resolution of assigned locations and account balances, to ensure targeted collection goals and objectives.
This position is 40 hours a week, Monday through Friday 7:30am to 4:30pm. No weekends. This is not a remote position.
Bi-lingual in Spanish is a Plus
YOU MAY BE A GOOD FIT IF YOU HAVE:
- High school or GED required
- Self-Starter
- Works well independently with minimal supervison
- Ability to multi-task
- Bi-lingual in Spanish/English preferred
- Previous experience in construction industry
- Experience in accounts receivable.
- 1 to 2 year's of prior collection experience and customer service experience
- Basic understanding of finance policies
- Strong analytical abilities and high attention to detail
- Strong computer skills using Excel and other Microsoft software
- Coordinate invoice collection and resolution of problems with accounts
- Work independently with various locations to keep customers within terms and expectations
- Achieve targeted collection goals and objectives
- Review status of delinquent accounts and initiate collection actions by contacting the accounts according to due date and dollar value
- Analyze pay practices of customers and recommend action on delinquent accounts
- Improve receivable turnover through efficient collection efforts and customer follow up
- Coordinate collection efforts with branches and sales representatives
- Discuss financial developments or changes discovered during routine collections with manager
- Maintain favorable customer relations and provide high level of service to internal and external customers
Daytime shift with great hours
Our collaborative culture
Opportunities for career growth
Competitive benefits package, including Health, Dental and Vision
Opportunity to enroll in our 401k program with Company Match
Paid time off
SouthernCarlson, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
Other details
- Pay Type Hourly
- Min Hiring Rate $23.00
- Max Hiring Rate $24.00
Apply Now
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