Patient Service Representative

4 weeks ago

Fargo, United States CareerBuilder Full time

Patient Service Representative - Fargo ND Onsite

About The Position

Medbridge Healthcare Services is a provider of sleep laboratory management services and sleep therapy.We partner with hospitals and physician practices to offer comprehensive fully-integrated services for patient identification, testing, diagnosis, treatment and long-term care management of patients with sleep disorders.
MedBridge partners with hospitals and physician practices to offer comprehensive fully-integrated services for patient identification, testing, diagnosis, treatment, and long-term care management of patients with sleep disorders.
We are hiring for Patient Support Representative who will be

ONSITE at the Fargo, ND location.
Responsibilities will include:
Answering inbound calls and making outbound calls on a constant basis
Obtaining patient demographic information and insurance details
Accurately entering demographic and insurance data into Electronic Medical Records system
Answering patient questions, inquiries, and concerns regarding accounts
Assisting with screening calls and taking messages
Performing other duties as required or assigned
Job Requirements:
Medical experience preferred (basic knowledge, has worked in a medical field)
High school diploma is required; some college preferred
Minimum of 1 year of experience in customer service anddata entry
Ability to work well under pressure
Ability to multi-task between several projects simultaneously and prioritize tasks
Excellent interpersonal and communication skills
Ability to recognize information types and direct information to appropriate healthcare providers
Ability to work within a team environment
Ability to stand, walk, sit, talk, and hear
Close vision, distance vision, peripheral vision, and focus adjustment abilities
Use of hands to operate office equipment
Must have the ability to work between the hours of 7:30am - 6pm EST Monday-Friday. Schedule will be discussed during the interview process.
Health insurance
Vision insurance
Paid time off
401k with company match
Other
Our Interview process will consist of a phone interview with our HR Department, followed by a video interview with the hiring manager.
EQUAL EMPLOYMENT OPPORTUNITY / AFFIRMATIVE ACTION EMPLOYER : MedBridge Healthcare LLC, and its subsidiaries, are dedicated to providing equal opportunities to all individuals regardless of race, color, religion, ethnic or national origin, gender, age, disability, sexual orientation, gender identity, gender expression, veteran's status, or any other factor that is a prohibited consideration under applicable law.

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