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Configuration Manager

4 months ago

Washington, United States Network Designs Full time
Job Description:

Network Designs, Inc. is seeking a Configuration Manager to oversee the effective development and implementation of programs ensuring all information system products and services adhere to company standards and end-user requirements. This role involves administering the change control process to achieve zero defects in software development and is responsible for the comprehensive management of requirements, design, and code configurations. The Configuration Manager will play a critical role in selecting configuration management tools and standards, preparing plans and procedures, and overseeing the problem management process, including monitoring and reporting on resolutions. Ensuring rigorous product testing before implementation and coordinating with users and development personnel on software releases, this position requires a keen eye for detail to verify release libraries' completeness and accuracy before deployment. The Configuration Manager will make recommendations to improve information system efficiency and manage configuration activities, including product identification, change control, and status accounting. Reporting directly to the contract Program Manager, this role is essential for maintaining the integrity and efficiency of our IT systems.

Note: Position is contingent upon contract award.

Requirements:
  • U.S. Citizenship is required.
  • Ability to obtain and maintain a Public Trust clearance as required by contract.
  • This position is hybrid (on-site/remote). Candidate will be required to work on-site at minimum, three days a week
Education and Experience:
  • Bachelor's Degree with 5+ years related experience or 7+ years equivalent work experience.
  • Technical or IT management certifications preferred.
Skills and Qualifications:
  • Demonstrated experience with Service Now ITSM.
  • Demonstrated experience in configuration management and software development processes.
  • Strong knowledge of configuration management tools and standards.
  • Excellent problem-solving, analytical, and organizational skills.
  • Proficient in administering change control and problem management processes.
  • Ability to work collaboratively with users, systems development personnel, and team members.
  • Superior communication skills, both oral and written.
  • Experience with program support libraries and ensuring system integrity is a plus.
  • Preferred previous experience with release management using Azure DevOps (ADO).
Responsibilities:
  • Develop and implement configuration management plans and procedures to ensure all information systems products and services meet company standards and end-user requirements.
  • Administer the change control process for software development, aiming for zero defects.
  • Evaluate and select tools and standards for configuration management.
  • Administer the problem management process, including monitoring and reporting on problem resolution.
  • Ensure comprehensive product testing before implementation to guarantee quality and reliability.
  • Coordinate with users and systems development personnel on software releases, ensuring seamless deployment.
  • Verify the completeness and accuracy of release libraries before implementation, ensuring the inclusion of correct program versions in specified releases.
  • Recommend software acquisitions and/or implementations to increase efficiency in information systems and configuration management activities.
  • Operate and manage the program support library, ensuring the integrity of library structure and procedures.
  • Monitor end-item acceptance plans and supervise lower-level personnel as required.
  • Demonstrate strong oral and written communication capabilities.


NDi Benefits:

Network Designs is committed to attracting and retaining top talent by offering competitive benefits and salary packages. Our benefits package includes comprehensive health, dental, and vision insurance, 401(k) matching, and paid time off. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job.