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Scientific Customer Support Associate

4 months ago


Bothell, United States Eurofins Full time

**Scientific Customer Support Associate**

* Bothell, WA, USA

* Part-time

**Company Description**

**Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.**

**Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.**

**In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.**

**In 2020, Eurofins generated total revenues of EUR 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years.**

**Job Description**

**Since 1999, Eurofins Genomics Blue Heron has delivered tens of millions of base pairs of perfectly accurate genes to thousands of customers worldwide using its proprietary GeneMaker multi-technology platform. We are 100% committed to serving our customers with high quality, strict confidentiality standards, and improved business efficiency. As part of the Blue Heron customer service and sales team, you will be responsible for performing all activities associated with Customer Service Support.**

*The position is part-time at 12-20hrs.

**Responsibilities:**

* Perform various forms of data entry.

* Track e-mails and respond to customer inquiries.

* Support customer service team with daily clerical tasks.

* Help accounting department with invoicing.

* Assist with order entries and custom quotes as requested.

* Other duties as assigned.

**Qualifications**

The ideal candidate is self-motivated, possesses outstanding organizational skills, and the demonstrated ability to perform as an effective team member.

* Strong attention to detail.

* Familiarity with Outlook, Excel, and other organizational tools.

* Strong communication and interpersonal skills.

* Possess flexibility in switching between multiple tasks on a regular basis.

**Additional Information**

All your information will be kept confidential according to EEO guidelines.

**Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.**

Scientific Customer Support Associate

* Bothell, WA, USA

* Part-time