Front Desk Agent

4 weeks ago

Canyon, United States Marriott Vacations Worldwide Full time

Hourly Rate: $20.50

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

JOB SUMMARY

Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment?

If so, the Front Office at Marriott Vacations Worldwide might be the place for you You will have the opportunity to welcome our Owners and guests home, while experiencing our dedication to the well-being of our associates.

As a Guest Service Associate, you will be interacting directly with Owners and guests from the time they arrive on property until they depart. In addition, your responsibilities include, but are not limited to, processing all guest arrivals and departures, and providing accurate information about the resort and surrounding area while delivering a personalized vacation experience for each Owner and guest.

CORE WORK ACTIVITIES

  • Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  • Speak using clear and professional language; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees.
  • Comply with quality assurance standards.
  • Stand, sit, or walk for an extended period of time.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Attention to customer service with a professional and pleasant personality.
  • Available to work a flexible schedule including evenings, weekends, and holidays.
  • Perform other reasonable job duties as requested by Supervisors.


Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

  • Assistant Front Desk Manager

    1 week ago

    Grand Canyon, United States Xanterra Full time

    Live. Work. Explore. as a part of our Lodging team at The Grand Hotel at the Grand Canyon! Are you enthusiastic about caring for the comfort of guests while creating memories that last a lifetime? The Grand Hotel at The Grand Canyon - the only 3-diam Hotel, Manager, Front Desk, Front Desk Manager, Assistant, Office Manager

  • Front Desk Specialist

    2 weeks ago

    Canyon Lake, United States Holiday Inn Club Vacations Full time

    Job DescriptionJob DescriptionThe Front Desk Specialist will serve as the front of the house liaison to facilitate an exceptional guest experience. This individual will serve as primary point of contact for guests checking into the resort and the primary contact for all folio transactions and check out processes. Additionally, the Specialist will run, review...

  • Front Desk Specialist

    1 week ago

    Canyon Lake, United States Holiday Inn Club Vacations Full time

    Job DescriptionJob DescriptionThe Front Desk Specialist will serve as the front of the house liaison to facilitate an exceptional guest experience. This individual will serve as primary point of contact for guests checking into the resort and the primary contact for all folio transactions and check out processes. Additionally, the Specialist will run, review...

  • Front Desk Receptionist

    4 weeks ago

    Bell Canyon, United States Bell Canyon Association Full time

    **Receptionist** Position pays $22-23 per hour, depending on ability and experience. Benefits included paid vacation, sick time, personal holiday, and major holidays, and fully paid life insurance, 401-K matching, 90% employer paid health and dental insurance, and educational opportunities. **Responsibilities** Answer all incoming phone calls and be the...

  • Lead Guest Service Agent

    5 days ago

    Grand Canyon, United States Xanterra Parks & Resorts Full time

    Overview Live. Work. Explore. as a part of our Lodging team in Grand Canyon National Park! Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm...

  • Guest Service Assistant Manager

    5 days ago

    Grand Canyon, United States Xanterra Parks & Resorts Full time

    Overview Live. Work. Explore. as a part of our Lodging team in Grand Canyon National Park! Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm...

  • Lead Guest Service Agent

    4 days ago

    Grand Canyon, United States Grand Canyon National Park Lodges Full time

    Live. Work. Explore. as a part of our Lodging team in Grand Canyon National Park!Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly...

  • Activities Desk Clerk

    2 days ago

    Grand Canyon, United States Grand Canyon National Park Lodges Full time

    Live. Work. Explore. as a part of our Transportation team in Grand Canyon National Park!Grand Canyon National Park Lodges operates 6 hotels, 3 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and...

  • Telephone Operator

    4 days ago

    Grand Canyon, United States Xanterra Parks & Resorts Full time

    Overview Live. Work. Explore. as a part of our Security team in Grand Canyon National Park! Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm...

  • Aba Mental Health Office Admin

    2 weeks ago

    Canyon Country, United States PACC Mental Health Full time

    Job Overview: **Responsibilities**: - Answer and direct phone calls using proper phone systems etiquette - Assist in ABA authorizations and phone calls - Transcribe, type, format, and proofread various documents - Perform general clerical duties to support office operations - Maintain organized filing systems for both physical and digital documents - Act as...

  • Seasonal Operations Manager

    2 weeks ago

    Kings Canyon National Pk, United States Kings Canyon National Park - Delaware North Full time

    The Opportunity Delaware North Parks and Resorts is hiring a Seasonal Operations Manager to join our team at our Cedar Grove Lodge at Kings Canyon, California. The Operations Manager works closely with the General Manager to ensure effective overall operations of the Front Desk, Housekeeping, Retail Store, and Food & Beverage outlets. The Operations Manager...

  • Customer Service I

    4 days ago

    Canyon Lake, United States Ace Hardware Full time

    Job DescriptionJob Description                  CUSTOMER SERVICE I                                    JOB DESCRIPTIONHourly range to commensurate with qualificationsPossess a basic knowledge of hardware, electrical, plumbing, paint.  Proficiency in general computer software is required for ‘Epicor’, which is the software...