Receptionist
1 week ago
Our client, a retail chain of home improvement and agriculture stores, is seeking a Receptionist for a short-term contract position in Brentwood, TN for 4-6 weeks. This role is fully onsite.
Day to Day:
This position is responsible for serving as a receptionist at the corporate headquarters including managing a multiline phone system, welcoming visitors, and supplying information regarding the company to the general public, vendors and customers. As a common first contact with the company, this position requires a strong customer orientation and professional demeanor
Receive and transfer incoming calls. Engage callers, as needed, to determine the appropriate party/department to receive the call. Calmly handle complaints and/or angered callers.
Receive and resolve incoming calls related to general questions, store locations, contact inquiries, directions, etc.
Monitor and control building access via the main lobby during hours of operation.
Greet visitors in a manner that demonstrates the companys Mission and Values.
Resolve general questions from visitors.
Check-in, assign visitor badges, contact the party that visitors are scheduled to meet, and ensure that guests are shown to nearby meeting rooms.
Receive, sort, and route mail for the Human Resources (HR) department.
Assists with projects, data entry/management and/or filing as needed.
Must Haves:
2-4 years of receptionist or customer service/call center experience.
Any suitable combination of education and experience will be considered.
Ability to understand the organizational structure and departmental responsibilities through corporate website and intranet.
Strong communication skills and customer-service orientation.
Ability to work independently.
Strong problem-solving and organizational skills.
Detail-oriented approach to work.
Proficient in Microsoft Office.
Preferences
Experience with multi-line switchboard software
High school diploma
Pay Rate- $22.76- $23.57/hour
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