Patient Care Manager- Specialty, NVS
1 month ago
Job Summary: The Patient Care Manager is a hands-on leader responsible for overseeing patient care, ensuring medical competency, and fostering team well-being within their designated areas. This role involves managing and developing staff, providing training, and collaborating with doctors, hospital leaders, and management. The Patient Care Manager plays a crucial role in shaping policies, promoting accountability, and driving improvements in patient care, client experience, team health, and a healthy business at NVS.Position Responsibilities:•Oversee daily operations and ensure smooth workflow on the floor•Supervise the technical staff, veterinary assistants, and veterinary technician assistants of the ER•Involved in hiring process•Conduct 90-day and annual performance reviews•Oversee the training and skills testing of new employees within your area of responsibility•Hold employees accountable and engage in disciplinary process discussions as needed•Collaborate closely with the Hospital Manager to make decisions on new hires, action plans, or terminations•Act as a primary resource for doctors and staff, troubleshooting medical concerns and answering questions•Address patient care concerns in real-time and ensure follow-through to maintain consistency and accountability•Work with other managers and supervisors to identify and resolve operational challenges•Foster a positive work environment by promoting teamwork and effective communication•Serve as Leader on Duty for hospital, rotating as neededPerformance Requirements:•Develop a comprehensive training protocol within the first 6 months•Implement a new initiative, policy, or protocol to improve patient care every 2 months•Touch base with all team members at least every 6 weeks•Review a minimum of 5 medical records (minimum) weekly and create a log/documentation for each department•Maintain a log of medical record errors, analyze trends, and report findings to management•Meet with employees to discuss record/chart review results and provide feedback as necessary•Resolve all patient care concerns promptly•Communicate with management regarding issues that require escalation•Act as a liaison between the medical ream and client experience team to enhance teamwork and communication•Provide relief for current floor supervisors during their administrative days, as needed•Attend all monthly department meetings•Lead or present in meetings to discuss patient care issues, policies, initiatives, and feedback•Fill in roles that need coverage when vacancies cannot be immediately filled•Be on call, as needed, for after-hour problems or issues that cannot waitSchedule:•4-5 days per week•1 dedicated administrative day each week•Required to work at least two Fridays a month•Weekly meetings with Hospital Manager for progress updates and check-ins•Participate in holiday management coverage at NVSQualifications:•5+ years of veterinary medical experience•LVMT, VTS or equivalent experience•Experience/success in leadership•Above average technical/medical knowledge base•High emotional intelligence•Evolved skills•Collaborate effectively with team members across multiple services to provide comprehensive patient care and enhance the overall client experience•Must follow the Ideal Employee Qualities at all times:o Team Player - Gets Along - does not participate in triangular conversations, promotes the best out of employees, welcomes new employees, helps alternative shift employees wrap up their shift in an empathetic wayo Dependable - on time to work, very few missed days, and gives advanced notice of time offo Focused - does not get distracted in conversations and keeps busy during down timeo Technically Skilledo Effective Communicator - Proactively communicates problems to people with ability to make a change, is a good listener, approachable, and responds in a timely mannero Compassionate Animal Caregiver - Attentive to condition of patients and serves as a good set of eyes/ears for clinicianso Follows Company Rules/Guidelines•Must be willing to perform additional duties as deemed necessary by CVES/NVS ManagementPhysical/Environmental Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of each of these jobs. While performing the duties of any of these positions, the employee is frequently required to bend, stand, stoop, walk, sit, talk, and listen; may be required to walk or stand for long periods of time; will use hands to manipulate, handle, or feel; will reach with hands and arms. The employee is often required to lift and carry animals weighing fifty pounds or more; handle dogs weighing up to 150 pounds. This position involves a potential for exposure to agents known to cause zoonotic disease in humans and the use of potentially hazardous chemicals as defined by the National Hazard Communication Standards. A complete list of such chemicals is available from the hospital manager.
-
Chronically Ill Patient Care Manager
3 days ago
Nashville, Tennessee, United States Select Specialty Hospital Full timeJob ResponsibilitiesThe APRN works collaboratively with the multidisciplinary healthcare team to provide continuity in the care management of chronically critically ill patients. Key responsibilities include:Performing daily clinical rounds on patients and leading multidisciplinary rounds with the pharmacist and other direct caregivers for designated...
-
Veterinary Client Service Representative, NVS
2 months ago
Nashville, United States Ethos Veterinary Health Full timeVeterinary Receptionist - Client Service Representative (Earn an extra $4.50/hr above hourly wage weekdays after 6pm and weekends)Nashville Veterinary Specialists + Animal Emergency (NVS) is searching for Client Service Representatives to join our GROWING team! We are looking for of course ANIMAL LOVERS who are team players with stellar customer service,...
-
Veterinary Client Service Representative, NVS
3 months ago
Nashville, United States Ethos Veterinary Health Full timeVeterinary Receptionist - Client Service Representative (Earn an extra $4.50/hr above hourly wage weekdays after 6pm and weekends) Nashville Veterinary Specialists + Animal Emergency (NVS) is searching for Client Service Representatives to join our GROWING team! We are looking for of course ANIMAL LOVERS who are team players with stellar customer service,...
-
Patient Care Manager
3 weeks ago
Nashville, United States Gentiva Hospice Full timeOur Company: Gentiva Hospice is a member of the Gentiva family an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers...
-
Patient Care Manager
7 days ago
Nashville, United States Gentiva Hospice Full timeOur Company: Gentiva Hospice is a member of the Gentiva family – an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for...
-
Veterinary Client Service Representative, NVS
4 months ago
Nashville, United States Ethos Veterinary Health LLC Full timeVeterinary Receptionist - Client Service Representative (Earn an extra $4.50/hr above hourly wage weekdays after 6pm and weekends) is searching for Client Service Representatives to join our GROWING team! We are looking for of course ANIMAL LOVERS who areteam players with stellar customer service, display friendly and warm demeanors, and have the...
-
Patient Care Manager
2 weeks ago
Nashville, United States Gentiva Hospice Full timeOur Company: Gentiva Hospice is a member of the Gentiva family – an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for...
-
Hemodialysis Patient Care Coordinator
7 days ago
Nashville, Tennessee, United States Fresenius Medical Care Full timeHemodialysis Patient Care CoordinatorWe are seeking a compassionate and detail-oriented Hemodialysis Patient Care Coordinator to join our team at Fresenius Medical Care. As an entry-level RN, you will have the opportunity to gain valuable experience in nephrology nursing and contribute to the delivery of high-quality patient care.About the RoleThis position...
-
Patient Care Manager
1 week ago
Nashville, Tennessee, United States Action Spine and Joint Full timeJoin Our TeamAction Spine and Joint is a dynamic organization dedicated to empowering individuals to take control of their health. We are seeking an experienced Case Manager to join our team.About the PositionThis role will be responsible for managing patient records, coordinating with healthcare providers, and providing exceptional customer...
-
Nurse Care Manager for Cardiac Patients
3 days ago
Nashville, Tennessee, United States Ascension Full timeAbout Ascension Saint ThomasAscension Saint Thomas is a leading healthcare system with a 125-year history of providing care to the community. We are a faith-based, non-profit health system in Middle Tennessee.Estimated Salary: $90,000 - $110,000 per yearWe offer a highly comprehensive system of care with more than 250 sites of care across a 45-county area in...
-
Patient Care Navigator Team Lead
3 weeks ago
Nashville, Tennessee, United States Thyme Care Full timeJob OverviewAt Thyme Care, we are dedicated to revolutionizing cancer care by providing unparalleled support and resources to patients and their loved ones. As a Patient Care Navigator Team Lead, you will play a vital role in our mission by overseeing a team of Enrollment Specialists and ensuring seamless patient onboarding experiences.ResponsibilitiesThe...
-
Patient Care Coordinator
3 weeks ago
Nashville, Tennessee, United States TriStar Southern Hills Medical Center Full timeOverviewAt TriStar Southern Hills Medical Center, we are dedicated to delivering exceptional patient care and promoting a culture of excellence. Our team is committed to providing high-quality services that meet the unique needs of our patients.Estimated Salary: $83,000 - $110,000 per yearJob DescriptionThe Case Manager RN will play a vital role in...
-
Nashville, United States Ethos Veterinary Health Full timeJob DescriptionJob DescriptionNashville Veterinary Specialists in Nashville, TN is looking to add an experienced Licensed Veterinary Technician to our Internal Medicine Team!$2,500 Sign-On Bonus Available to qualified Licensed Veterinary Technician candidates! Compensation: $20 - $31/hr, based on experienceSchedule: 4 days per week, 10 hour shiftsBenefits:...
-
Emergency Licensed Veterinary Technician, NVS
2 weeks ago
Nashville, United States Ethos Veterinary Health Full timeJob DescriptionJob Description$2,500-$5,000 Sign-On Bonus Available to experienced Licensed Veterinary Technicians!Nashville Veterinary Specialists in Nashville, TN is looking to add Licensed Veterinary Technicians to our Emergency Team! Compensation: $20 - $31/hr, based on experience. Additional shift and weekend differentials offered. Schedule:...
-
Emergency Licensed Veterinary Technician, NVS
4 weeks ago
Nashville, United States Ethos Veterinary Health Full timeJob DescriptionJob Description$2,500-$5,000 Sign-On Bonus Available to experienced Licensed Veterinary Technicians!Nashville Veterinary Specialists in Nashville, TN is looking to add Licensed Veterinary Technicians to our Emergency Team! Compensation: $20 - $31/hr, based on experience. Additional shift and weekend differentials offered. Schedule:...
-
Intensive Care Unit Nurse Specialist
3 weeks ago
Nashville, Tennessee, United States SSM Select Specialty Hospital - Nashville Full timeThe SSM Select Specialty Hospital in Nashville is seeking a highly skilled LTAC RN to join their team.Salary: $2263.50 per weekAbout the RoleAs an LTAC RN, you will be responsible for participating in patient care meetings, managing pain relief, and regularly participating in urgent medical procedures. You will also assess the needs of patients' families...
-
Patient Care Specialist
3 weeks ago
Nashville, Tennessee, United States Fresenius Medical Care Full timeJob DescriptionWe are seeking a highly skilled Dialysis Therapist to join our team at Fresenius Medical Care in Madison, TN.The successful candidate will have experience in providing patient care in a hospital setting or a related facility.Salary: $55,000 - $65,000 per year (estimated)
-
Registered Nurse
3 weeks ago
Nashville, Tennessee, United States Williamson Health Full timeAt Williamson Health, we are committed to providing exceptional patient care in a compassionate and culturally competent manner.We are seeking a skilled Registered Nurse to join our team in Franklin, Tennessee. As a Registered Nurse at Williamson Health, you will be responsible for coordinating and implementing nursing care for patients across various...
-
Surgical Patient Care Specialist
3 weeks ago
Nashville, Tennessee, United States Williamson Health Full timeWilliamson Health is a leading healthcare provider in Franklin, Tennessee, known for its exceptional patient care and commitment to excellence. As a Surgical Patient Care Specialist, you will play a crucial role in delivering world-class care to our patients.About UsWe are a 203-bed hospital system with over 825 providers representing more than 70 medical...
-
Nurse Coordinator
3 weeks ago
Nashville, Tennessee, United States Williamson Health Full timeAs a Registered Nurse Float at Williamson Health, you will play a vital role in ensuring the delivery of exceptional patient care across various departments. With a focus on teamwork, adaptability, and continuous learning, you will work collaboratively with our experienced healthcare team to meet the diverse needs of our patients and contribute to the...
