Retail Brand Specialist
3 weeks ago
Our mission is to Make Today Ridiculously Awesome This isn't about selling handbags, it's about manifesting a feeling, an experience, and a community - all in honor of the journey - because it's not about the bag....it's where you take it. We are a women's fashion brand headquartered in Austin, TX. Our product offering, almost entirely produced in Mexico, focuses on totes, handbags and accessories. We aspire to help people and have a positive impact through our lives and work, and to keep our focus on the good. Our It's Not About the Bag™ program celebrates women who impact the world in positive ways through their service, strength, kindness, humor, tenacity and love. We choose light. We are a community. We uplift people. We aspire to be a category of one. Join us
This position is scheduled to be ~15 hours per week on week days only .
The key responsibilities of the Retail Brand Specialist are:
- Exceptional customer service: Our stores receive visitors from far and wide. Whether they're new to the brand or a long time customer, they are all VIPs to us.
- Brand and product expert: Passionate about learning the brand and excited to tell our story.
- Owning the experience: Put your best foot forward in the store, work with the retail and visual teams on merchandising and inventory orders, and bring forward recommendations to further improve our customers' journey with us.
- Creative & artsy: The Consuela world is a purposefully unmatched visual experience. We create fun and unexpected environments allowing our team to be creative with paint, shiny sets, and other fun elements.
Requirements
- Strong customer service skills, including flexibility
- Passionate about the Consuela brand or willing to learn and share the Consuela story with customers
- Patient, calm nature to handle multiple customers simultaneously
- Willingness to pitch in and help out where needed
Consuela, LLC is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, gender, marital status, age, disability, sexual orientation, military/veterans status, or any other status protected by federal, state or local ordinances.
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