Agronomy Customer Service Rep

4 months ago


Boonville, United States Superior AG Resources Cooperative Inc Full time
Job Summary:

The Agronomy Custom Service Rep provides Superior Ag's Agronomy locations customer service and clerical assistance by performing the following duties.

Duties/Responsibilities:
  • Ensures accurate information is entered into accounting system for customer orders, invoicing, and inventory receivers.
  • Responsible for walk-in and call in customer orders and questions.
  • Weigh incoming and outgoing loads
  • Ensure all customer orders are sent for production and distribution.
  • Prepares daily bank deposit in accordance with Superior Ag policies. This includes checking daily receipts against actual cash and entering deposit correctly in Superior Ag's accounting system.
  • Responsible for incoming and outgoing mail.
  • Keeps the office and work area clean.
  • May makes occasional deliveries to other locations.
  • Produces month-end and year-end reports from Superior Ag's accounting system as needed.
  • Ensures supervisor is aware of operational, customer, vendors, or employee issues that may arise.
  • Performs additional tasks that may be required.
Supervisory Responsibilities:

This job has no supervisory responsibilities.

Requirements

Required Skills/Abilities:
  • Excellent verbal and written communication skills.
  • Supports Superior Ag Resources Co-op's (SAR) stated Vision, Mission, and Business Values.
  • Projects a positive attitude and image to customers and employee.
  • Read and follow company employee policies.
  • Proficient in Microsoft Office Suite or related software.
  • Organized with attention to detail.
  • Works well under pressure and deadlines; ability to multitask.
  • Excellent customer service abilities.
  • Thorough understanding of company policies and practices.
  • Valid driver's license.
Education and Experience:
  • Associate degree in Business, Business Administration, Ag Business or related field highly preferred, but less formal education with more on-the-job experience may be substituted.
  • A background in agriculture is a plus

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