Guest Experience Specialist-$400 Sign On Bonus

2 months ago

Nashville, United States Schulte Companies Full time
Job Description

Work today, get paid today Emerald Hospitality Associates believes you should be in control of your income, that's why we're proud to partner with DailyPay, giving you access to your money when and where you need it

Emerald Hospitality Associates is seeking a dynamic, service-oriented Guest Service Agent to join our team EHA is an organization whose success is rooted in our four core beliefs: Integrity, Engagement, Quality and Community.

What's in it for you? When you join EHA you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people EHA provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company.

Our Company: Emerald Hospitality Associates is a hotel development and management company that prides itself on building long-term relationships with both people and organizations. We specialize in the hotel management and development of full service and upscale focused service hotels. Founded in 1999, our mission focuses on serving our guests, clients and staff as a premier hospitality management and consulting firm, applying personal and corporate integrity to each task thereby providing effective, results-oriented, innovative service that generates true value and commitment to excellence.

JOB DUTIES AND RESPONSIBILITIES

  • Greets and assists all guests during arrival and departure.
  • Provides courteous guest service by responding promptly and efficiently to inquiries, requests and complaints.
  • Coordinates the delivery of guest services by other hotel departments and outside vendors.
  • Processes all reservations and cancellation requests in a timely manner by mail, telephone, fax or in person.
  • Maximizes room revenue and occupancy levels through suggestive selling techniques.
  • Handles the departments accounting system of money, receipts, guest accounts, and other forms of credit. Balances shift cash and accounts.
  • Operates the department's cash register.
  • Maintains order and cleanliness of front desk and back office to present a pleasant and professional image to guests.
  • Perform clerical duties to include handling incoming and outgoing mail, faxing, photocopying, and bookkeeping as needed.
  • Acts as manager on duty when manager is not available.
  • Maintains information and communication sources such as room inventory, lost and found log, telephone information, log book, and hotel directories; operates switchboard to handle customer inquiries, wakeup calls and the paging of guests.
  • Maintain a clean, pleasant, and professional image to guests and associates.
EDUCATION AND EXPERIENCE
  • High school diploma or general education degree (GED); or equivalent combination of education and experience.
KNOWLEDGE, SKILLS AND ABILITIES
  • Basic computer skills
  • Ability to communicate effectively verbally and in writing
  • Ability to exceed expectations of guests and team members
  • Excellent time management skills
PERKS/BENEFITS

Work Today, Get Paid today with Daily Pay
  • Track your daily income with updates after every shift you work
  • Transfer your earnings instantly or next day
  • Automatically save a portion of your paycheck


In addition to DailyPay, Emerald Hospitality Associates offers a robust selection of perks/benefits that include, but aren't limited to: Paid Time Off, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP Program, Marketplace Discounts at various retailers such as Disney, Apple, AT T, Verizon and more

*Emerald Hospitality Group is an Equal Opportunity Employer.

  • Guest Experience Specialist

    1 week ago

    Nashville, United States Marriott International Inc Full time

    Job Number 24150926Job Category Rooms & Guest Services OperationsLocation Nashville Vanderbilt Shared RI, 1801 Hayes Street, Nashville, Tennessee, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want...

  • Guest Experience Specialist

    1 week ago

    Nashville, United States Marriott International Inc Full time

    Job Number 24150926 Job Category Rooms & Guest Services Operations Location Nashville Vanderbilt Shared RI, 1801 Hayes Street, Nashville, Tennessee, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we...

  • Guest Experience Specialist

    6 days ago

    Nashville, United States Marriott International, Inc Full time

    Job Number 24150926Job Category Rooms & Guest Services OperationsLocation Nashville Vanderbilt Shared RI, 1801 Hayes Street, Nashville, Tennessee, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we...

  • Guest Experience Specialist>

    3 months ago

    Nashville, United States Residence Inn by Marriott Full time

    Residence Inn by Marriott - 1801 Hayes Street [Front Desk Agent / Concierge] As a Guest Experience Specialist at Residence Inn by Marriott, you'll: Welcome guests with a warm smile and provide exceptional customer service; Assist guests with check-in and check-out procedures, ensuring accuracy and efficiency; Respond promptly to guest inquiries and resolve...

  • Server - $1,500 Sign-On Bonus

    3 months ago

    Nashville, United States Brookdale Senior Living Full time

    Server - $1,500 Sign-On Bonus Overview $1,000 sign-on bonus after 90 days. Weekends only Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity No late nights! Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA) Grow your career with Brookdale! Our Servers have...

  • Guest Loyalty Specialist

    2 months ago

    Nashville, United States EchoPark Automotive Full time

    Guest Loyalty Specialist in Nashville, TN at EchoPark Automotive Job Type: Customer Service Experience: Associate About EchoPark Automotive is one of the fastest-growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for...

  • Guest Loyalty Specialist

    2 months ago

    Nashville, United States Sonic Automotive Full time

    Guest Loyalty Specialist in Nashville, TN at EchoPark Automotive Job Type: Customer Service Experience: Associate About EchoPark Automotive is one of the fastest-growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for...

  • Guest Experience Specialist>

    3 months ago

    Nashville, United States Marriott Full time

    Marriott Hotels - 1801 Hayes Street [Guest Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an adventure, a journey to tomorrow. So...

  • Guest Reception Specialist

    18 hours ago

    Nashville, Tennessee, United States JBJ's Full time

    Position OverviewWe are seeking a vibrant and enthusiastic Guest Reception Specialist to be the first point of contact for our visitors at JBJ's Nashville.This role involves ensuring that all guests feel welcomed and secure during their time with us. The Guest Reception Specialist will assist in verifying age compliance and maintaining the overall safety and...

  • Guest Reception Specialist

    5 days ago

    Nashville, Tennessee, United States JBJ's Full time

    Position OverviewWe are seeking a lively and enthusiastic Guest Reception Specialist to be the first point of contact for our visitors at JBJ's Nashville.This role involves ensuring that all guests feel welcomed and valued upon arrival. The Guest Reception Specialist will also assist in verifying age compliance and maintaining the safety and security of our...

  • Guest Experience

    3 months ago

    Nashville, Tennessee, United States teamworkonline Full time

    APPLY HERE: What it's like working for Nashville Soccer Club:Working for Nashville Soccer Club is like being part of a family. We care about all our associates, and we work hard to create a positive culture. Nashville Soccer Club is made up of people who are passionate about their community, the sport of soccer, and being part of something new and exciting....

  • Guest Relations Specialist

    17 hours ago

    Nashville, Tennessee, United States The Joseph, A Luxury Collection Hotel, Nashville Full time

    Job Title: Hotel Guest Relations SpecialistAbout the Company: The Joseph, A Luxury Collection Hotel, is a distinguished establishment recognized for its commitment to excellence in hospitality. This hotel prides itself on delivering unique experiences to its guests, ensuring that every stay is memorable and tailored to individual preferences.Job Location:...

  • Sign Production Specialist

    3 weeks ago

    Nashville, United States FASTSIGNS #50301 Full time

    Job DescriptionJob DescriptionBenefits:Real Fun!Bonus based on performanceTraining & development Fastsigns of Nashville (Green Hills) is hiring for a full-time Sign Production Specialist to join our team! Benefits/Perks:Monday thru Friday, 9-5. NO WEEKENDSPaid Vacation and HolidayPerformance Bonus Opportunity Every MonthOngoing Training OpportunitiesSUPER...

  • Guest Room Specialist

    1 day ago

    Nashville, Tennessee, United States Four Seasons Hotels Limited Full time

    About Four Seasons: At Four Seasons, our strength lies in our people. We are a community of individuals who strive for excellence, pushing our limits and treating each other with respect and kindness. Our team members worldwide craft extraordinary experiences for our guests, residents, and partners through a commitment to luxury and heartfelt service. We...

  • Guest Room Specialist

    9 hours ago

    Nashville, Tennessee, United States Davidson Hospitality Group Full time

    Davidson Hospitality Group [Housekeeper / Cleaner] As a Guest Room Specialist at Davidson Hospitality Group, your responsibilities will include:Thoroughly cleaning and maintaining guest accommodations and communal spaces.Restocking supplies and guest amenities to ensure a welcoming environment.Identifying and reporting maintenance concerns promptly.Ensuring...

  • Guest Reception Specialist

    5 days ago

    Nashville, Tennessee, United States JBJ's Full time

    Position OverviewWe are seeking a lively and enthusiastic Guest Reception Specialist. This role is vital as you will be the initial point of contact for visitors arriving at JBJ's Nashville.Your responsibilities will include:Ensuring adherence to age regulationsMaintaining the safety and security of all guests during their stayAs a Visitor Engagement...

  • Guest Experience Ambassador

    4 hours ago

    Nashville, Tennessee, United States Cambria Hotel Nashville Downtown Full time

    Job SummaryWe are seeking a highly skilled Guest Experience Coordinator to join our dynamic team at Cambria Hotel Nashville Downtown. As a key member of our hospitality team, you will play a vital role in creating memorable experiences for our guests, providing exceptional customer service, and upholding brand standards.About UsCambria Hotel Nashville...

  • Guest Reception Specialist

    12 hours ago

    Nashville, Tennessee, United States Loveless Cafe Full time

    Loveless Cafe GPDining Room HostNashville, TennesseeThe Loveless Cafe is in search of a warm and welcoming Dining Room Host to enhance our guest experience. This position offers a chance to contribute to a well-established eatery known for its exceptional service and community involvement.Compensation: $12 - $14 per hour based on experience + performance...

  • Guest Reception Specialist

    18 hours ago

    Nashville, Tennessee, United States JBJ's Full time

    Position OverviewWe are seeking a vibrant and enthusiastic Guest Reception Specialist to be the welcoming face of JBJ's Nashville. As the initial point of contact for our visitors, you will play a crucial role in creating a positive first impression.Your responsibilities will include:Ensuring compliance with age regulations.Maintaining the safety and...

  • Guest Experience Ambassador

    1 day ago

    Nashville, Tennessee, United States Squeeze Massage Full time

    About Squeeze MassageWe're a revolutionary massage experience company, designed to modernize the industry. Our app-based booking and payment platform simplifies the process, allowing guests to book, set personalized preferences, pay, tip, rate, and review all from their fingertips.We're a feel-good company, dedicated to transforming the massage experience...