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Customer Service Reps

3 months ago

San Francisco, United States Recooty Full time

Job Responsibilities Pharmacyclics is looking for enthusiastic Customer Service Reps / Associate / Specialist for full-time and part-time positions. The company offers competitive compensation and benefits including health, dental, vision, life insurance, paid time off, and 401k. Essential Duties: Process orders, forms, applications, and requests. Keep records of customer interactions, transactions, comments, and complaints. Communicate with customers and vendors through various channels. Respond promptly to customer inquiries and provide feedback on the efficiency of the customer service process. Acknowledge and resolve customer complaints. Ensure customer satisfaction and provide exceptional customer support. Salary: $18.50 to $22.00 /hour. Based on Performance and Experience. Apply today for an opportunity to be a part of a great team with an innovative company

Skills Required

Requirements: High school diploma, general education degree or equivalent. Ability to stay calm when customers are stressed or upset. Ability to multi-task, prioritize, and manage time effectively. Customer orientation and ability to adapt/respond to different types of characters. Ability to meet required goals and quotas. Positive and service-oriented attitude.

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