Guest Services/Front Desk Supervisor

3 weeks ago

Blaine, United States Wyndham Destinations Full time
We Put the World on Vacation
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You'll Shine:
As a Guest Services Supervisor, you'll set the bar of excellence for your team every day. Through positive leadership, you'll empower them to improve guest satisfaction by successfully resolving issues, anticipating needs, and exceeding expectations. While directing front and back-of-house operations, you'll be on the constant lookout for new ways to enhance the guest experience. Proactive problem solver is your middle name.

How You'll Make an Impact:
  • Lead the daily operation of guest service shifts, including planning daily front- and back-of-house guest service operations.
  • Provide proper guest check-in and check-out procedures, analyze reports, and communicate needs with your team
  • Ensure daily checklist duties and tasks are fully completed with follow-up communications.
  • Maintain room inventory accurately and efficiently.
  • Administer schedule adjustments that satisfy all guest, associate, and financial requirements.
  • Maintain positive customer and associate relationships through meaningful associate, guest, and owner interaction.
  • Provide hands-on training, development, and coaching for technical and soft skills customer service approaches.
  • Support customer service standards that exceed guest expectations and directly communicate reservation flag information.
What You'll Bring:
  • Valid driver's license.
  • Demonstrated ability to work under pressure.
  • Basic leadership skills with ability to coach, mentor, and train staff.
  • Excellent verbal and written communication as well as excellent hospitality service skills.
  • Working knowledge of various computer software programs
  • including property management systems.
  • Comprehension and literacy for analyzing reports.
  • 1 year of supervisory or management level experience.
  • 1 year of hotel, timeshare or hospitality service experience.


How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

•Medical

•Dental

•Vision

•Flexible spending accounts

•Life and accident coverage

•Disability

•Paid time off including 12 vacation days and 6 holidays per year, prorated based on your hire date.

•Sick leave in accordance with applicable laws and/or ordinances

•Wish day paid time to volunteer at an approved organization of your choice

•401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

•Legal and identity theft plan

•Voluntary income protection benefits

•Wellness program (subject to provider availability)

•Employee Assistance Program

Compensation
Generally starting at $20.00 - $23.00 per hour. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.

Job Requisition: R-92499

  • Closing Front Desk Supervisor

    3 weeks ago

    Blaine, United States Crunch Full time

    Benefits: Gym Membership Bonus based on performance Flexible schedule Free uniforms Opportunity for advancement Training & development Employee discounts The Crunch Member Services Supervisor (MSS) will assist with the delivery of an amazing Crunch Member Experience, through a successful operation of the front desk and related departments. They are...

  • Closing Front Desk Supervisor

    2 weeks ago

    Blaine, United States Crunch Fitness - Blaine and Maple Grove Full time

    Benefits:Gym MembershipBonus based on performanceFlexible scheduleFree uniformsOpportunity for advancementTraining & developmentEmployee discounts The Crunch Member Services Supervisor (MSS) will assist with the delivery of an amazing Crunch Member Experience, through a successful operation of the front desk and related departments. They are responsible to...

  • Closing Front Desk Supervisor

    3 weeks ago

    Blaine, United States Crunch Fitness - Blaine and Maple Grove Full time

    Benefits: Gym Membership Bonus based on performance Flexible schedule Free uniforms Opportunity for advancement Training & development Employee discounts The Crunch Member Services Supervisor (MSS) will assist with the delivery of an amazing Crunch Member Experience, through a successful operation of the...

  • Front Desk Representative

    4 days ago

    Blaine, Washington, United States Hotel Equities Full time

    About Us">Hotel Equities is a leader in hotel development and hospitality management, with a reputation for excellence in customer service and teamwork. As a Front Desk Clerk at our Fairfield Inn & Suites location, you will play a vital role in ensuring that our guests have a memorable and enjoyable experience.Responsibilities:">We are looking for a highly...

  • Guest Experience Director

    3 weeks ago

    Blaine, Washington, United States Travel + Leisure Full time

    Your Role in Our TeamWe're looking for a highly motivated and experienced individual to join our team as a Guest Services/Front Desk Supervisor. As a key member of our operations team, you will be responsible for ensuring seamless guest experiences, managing front- and back-of-house operations, and leading a team of dedicated professionals. If you have a...

  • Front Desk Operations Manager

    3 weeks ago

    Blaine, Washington, United States Crunch Full time

    Job SummaryThe Front Desk Operations Manager will play a vital role in ensuring the success of our front desk operations at Crunch Fitness - Blaine and Maple Grove. This position is responsible for providing exceptional customer service, managing front desk staff, and maintaining a clean and safe environment.About UsCrunch Fitness - Blaine and Maple Grove is...

  • Guest Services/Front Desk Supervisor

    3 months ago

    Blaine, United States Travel + Leisure Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Hospitality Operations Supervisor

    2 weeks ago

    Blaine, Washington, United States Travel + Leisure Full time

    About the RoleWe're seeking an experienced hospitality professional to lead our guest services team as a Guest Services/Front Desk Supervisor. In this role, you will be responsible for providing exceptional customer service, resolving issues, and exceeding guest expectations. If you have a passion for delivering outstanding experiences and leading...

  • Front Desk Clerk at Fairfield Inn

    2 weeks ago

    Blaine, United States Hotel Equities Full time

    Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable part-time Front Desk Agent for the Fairfield Inn & Suites in Minneapolis/Blaine, MN Job Purpose:Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely...

  • Front Desk Clerk at Fairfield Inn

    1 week ago

    Blaine, United States Hotel Equities Full time

    Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable part-time Front Desk Agent for the Fairfield Inn & Suites in Minneapolis/Blaine, MN Job Purpose:Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely...

  • Manager, IT Service Desk

    4 weeks ago

    Blaine, United States Infinite Campus Full time

    Who we are Infinite Campus is an educational software company that helps K12 school districts manage their day-to-day operations. We've been around for over 30 years and are the most trusted name in student information. Our customers include school districts across the United States and our products support more than eight million students. What you'll do As...

  • Customer Service Representative

    2 weeks ago

    Blaine, United States Planet Fitness - PF Baseline Fitness Full time

    Job Summary (Must be able to complete 25 hours of training during the week before starting weekends)The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities Customer...

  • Customer Service Representative

    24 hours ago

    Blaine, United States Planet Fitness - PF Baseline Fitness Full time

    Job Summary (Must be able to complete 25 hours of training during the week before starting weekends)The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities Customer...

  • Customer Service Representative

    1 week ago

    Blaine, United States Planet Fitness - PF Baseline Fitness Full time

    Job Summary (Must be able to complete 25 hours of training during the week before starting weekends)The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities  Customer...

  • Customer Service Lead

    1 week ago

    Blaine, United States Fleet Farm Full time

    Do you enjoy serving customers, mentoring others, and impacting processes to ensure customers are receiving the best possible service? Do you have a positive attitude and love interacting with people? If so, this opportunity is for you!The Customer Service Team Lead is responsible for overseeing Front End operations, including all Customer Service, Cashier...

  • Medical Assistant/Front Office

    4 weeks ago

    Blaine, United States Concentra Full time

    The *Medical Support Specialist (MSS)* is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving...

  • Maintenance Supervisor

    5 months ago

    Blaine, United States Dominium Management Services, LLC Full time

    Dominium is helping tackle the affordable housing crisis – and we’re looking for motivated candidates to join our team and help further our mission. With offices in Minneapolis, Atlanta, Dallas and Phoenix, Dominium is one of the nation’s most respected and innovative affordable housing development and management companies. We create quality,...

  • Customer Experience Supervisor

    3 weeks ago

    Blaine, United States TJX Companies, Inc. Full time

    All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like wor Customer Experience, Supervisor, Experience, Customer Service, Associate

  • Customer Experience Supervisor

    2 weeks ago

    Blaine, United States TJX Companies, Inc. Full time

    All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like wor Customer Experience, Supervisor, Experience, Customer Service, Associate Learn More

  • Food Service

    4 weeks ago

    Blaine, United States Taco Bell Full time

    The Food Service / Food Prep is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free Meals during your shift Flexible Scheduling Fun Work Environment Paid Training Advancement Opportunities Competitive Pay GED/Scholarship...