Front Desk Representative

3 weeks ago


Blaine, Washington, United States Hotel Equities Full time

About Us

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Hotel Equities is a leader in hotel development and hospitality management, with a reputation for excellence in customer service and teamwork. As a Front Desk Clerk at our Fairfield Inn & Suites location, you will play a vital role in ensuring that our guests have a memorable and enjoyable experience.


Responsibilities:

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We are looking for a highly organized and detail-oriented individual to perform the following tasks:

  • Assist guests with check-in and respond to inquiries in a professional and courteous manner
  • Resolve any issues that may arise during a guest's stay, such as resolving complaints or addressing concerns
  • Maintain accurate records and reports, including guest information, payments, and incidents
  • Work collaboratively with other departments to ensure seamless operations and exceptional customer service


Requirements:

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To be successful in this role, you must possess the following qualifications:

  • High School diploma or equivalent
  • Customer service experience preferred
  • Ability to work well under pressure and maintain a positive attitude in a fast-paced environment


Why Join Our Team?

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At Hotel Equities, we value our employees and offer a range of benefits to support their personal and professional growth. As a Front Desk Clerk, you can expect to enjoy a competitive salary, same-day pay, and access to our employee assistance program. We also offer career growth opportunities, reduced room rates, and third-party perks. If you are passionate about delivering exceptional customer service and working in a dynamic and supportive environment, we encourage you to apply for this exciting opportunity


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