Front Desk Representative
3 weeks ago
About Us
">Hotel Equities is a leader in hotel development and hospitality management, with a reputation for excellence in customer service and teamwork. As a Front Desk Clerk at our Fairfield Inn & Suites location, you will play a vital role in ensuring that our guests have a memorable and enjoyable experience.
Responsibilities:
">We are looking for a highly organized and detail-oriented individual to perform the following tasks:
- Assist guests with check-in and respond to inquiries in a professional and courteous manner
- Resolve any issues that may arise during a guest's stay, such as resolving complaints or addressing concerns
- Maintain accurate records and reports, including guest information, payments, and incidents
- Work collaboratively with other departments to ensure seamless operations and exceptional customer service
Requirements:
">To be successful in this role, you must possess the following qualifications:
- High School diploma or equivalent
- Customer service experience preferred
- Ability to work well under pressure and maintain a positive attitude in a fast-paced environment
Why Join Our Team?
">At Hotel Equities, we value our employees and offer a range of benefits to support their personal and professional growth. As a Front Desk Clerk, you can expect to enjoy a competitive salary, same-day pay, and access to our employee assistance program. We also offer career growth opportunities, reduced room rates, and third-party perks. If you are passionate about delivering exceptional customer service and working in a dynamic and supportive environment, we encourage you to apply for this exciting opportunity
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