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    2 months ago

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    3 months ago

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    1 week ago

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    3 weeks ago

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  • Med Tech

    1 day ago

    Yakima, United States Avista Senior Living Management Llc Full time

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Senior Services Lead

2 months ago

Yakima, United States Catholic Charities Serving Central Washington Full time

Catholic Charities Serving Central Washington

Senior Services Lead

Yakima ,

Washington

Apply Now

Job DetailsJob LocationYakima, Wenatchee - , WAPosition TypeFull TimeEducation LevelHigh School Salary Range$30.00 - $36.00 HourlyTravel PercentageRoad WarriorDescriptionPosition Summary:Senior Services Lead is responsible for providing supervision of the Senior Service direct staff and providing the delivery of one or more of Catholic Charities Senior Programs which includes Volunteer Services, Senior Companion, and RSVP in a designated service area within Central Washington. The position is responsible for the Senior Service team providing client intake assessments, identifying client needs for service, inputting client information in the database, connecting trained volunteers with clients, and other deliverables to meet contract and grant requirements. As a Lead, this position will work collaboratively with the Grants and Data Specialist, Volunteer Recruitment Specialist, and lead the Senior Service team.Responsibilities:Provide supervision and program oversight of the direct service team for Senior ServicesProvide individual and team supervision to Senior Service Specialists and Community Outreach Assessor and maintain supervision recordsProvide onboarding and professional volunteer management training to direct service staffConduct Annual Employee Evaluations of designated positionsFacilitate Senior Services team meetings in collaboration with the Associate Director of Volunteer ServicesEstablish team and individual productivity goals with employeesMonitor performance and goal attainmentDeliver quality direct services within one or more Senior Service ProgramComplete client intakes and conduct in-home client assessments as appropriate to ensure client meets priority population for services within the designated programRespond to service requests from clients, relatives, agencies or community members in a timely manner to match volunteers with service requestsAssist with group projects on-site in collaboration with Community Needs Assessor as neededEnsure volunteers accurately complete log for hours of services and mileageMaintain confidentiality according to program and professional standardsMaintain continued quality improvement to increase service delivery and ensure client needs are metMaintain consistent community involvement with community agencies, parishes and other partnersDevelop and maintain good working relationships with local senior services programsEstablish relationships with community organizations that are sources of client referralsCollaborate with Volunteer Recruitment Specialist for local presentations at parishes, businesses, or resource fairs to increase public awareness of services availableCollaborate with Volunteer Recruitment Specialist for volunteer appreciation activities within the local designated service areaComplete documentation and data collection on all services providedMaintain accurate and appropriate records on clients, volunteers, stations, and services provided according to grant and program requirementsSubmit personal timesheet, expense requests, and reports in a timely mannerMonitor volunteer/client matches to ensure service was provided as requestedProvide Grant and Data Specialist information on volunteer hours required for billingParticipate in supervision and lead team meetingsParticipate in supervision with the Associate Director of Volunteer ServicesParticipate in and lead Senior Services team meetingsParticipate in an annual performance evaluation according to the agency guidelines and set goals for individual and team performancePerform other duties as assignedQualificationsJob Requirements:T

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