Hotel Front Desk Night Auditor
2 weeks ago
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities
•Process additional administrative, bookkeeping. and accounting procedures as required
•Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
•Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
•Ensure all guests feel they are having an exceptional experience at the property
•Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
Qualifications
•Excellent customer service and communication skills are required
•Experience in the hospitality industry or guest services is preferred, but not required
•Proficiency with computers is required; experience with reservation and accounting software is desired
•Diploma or equivalent from high school is required; some college is desired
•Overnight shift; requires flexible hours
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