Customer Support Associate

3 weeks ago


Los Angeles, United States Rebate Full time

**Customer Support Associate (Remote)**

Los Angeles, California / Sales / Contract **Responsibilities**

+ Set up onboarding calls with clients

+ Ensure accountants have documents necessary to do their job

+ Communicate with accountants to understand what is necessary to close out the client

+ Send thoughtful emails to get client to send information

+ Call clients when they have become unresponsive

+ Maintaining and updating sales and customer records

+ Compile monthly sales reports

+ Attend weekly sales meetings

**Requirements**

+ 2+ year of experience

+ Strong written and verbal communication skills

+ Excellent communication skills both with customers and within an organization

+ Experience utilizing sales tools such as: Hubspot



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