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Customer Service Representative
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Lansing, Michigan, United States U-Haul Full timeCustomer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Assist customers with U-Haul...
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Customer Service Representative
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Lansing, Michigan, United States U-Haul Full timeCustomer Service Representative OpportunityAre you a people person looking for a rewarding career? Do you enjoy helping others and providing exceptional customer service? U-Haul is seeking a motivated and friendly Customer Service Representative to join our team!As a Customer Service Representative, you will be the face of U-Haul's exceptional service,...
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Customer Service Representative
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Lansing, Michigan, United States Domino's Pizza LLC Full timeDomino's Pizza LLC - 4800 W Saginaw HwyJob Summary:We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing excellent customer service and ensuring a positive experience for our customers.Key Responsibilities:Greet customers and provide them with a...
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Customer Service Representative
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Lansing, Michigan, United States Domino's Pizza LLC Full timeDomino's Pizza LLC: Customer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will play a vital role in delivering exceptional customer experiences. Your responsibilities will include:Key Responsibilities:Greet customers in a friendly and welcoming manner, ensuring a positive experience from the start.Take customer orders...
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Customer Service Representative
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Lansing, Michigan, United States Jackson National Life Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Jackson National Life. As a key member of our customer service team, you will be responsible for providing world-class support to our business partners, customers, and internal associates.Key ResponsibilitiesRespond to customer inquiries regarding product features,...
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Customer Service Representative
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Lansing, Michigan, United States Spherion Full timeCustomer Service RepresentativeAt Spherion, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for receiving and processing routine customer orders, inquiries, and/or complaints covering items or products ordered. You will maintain an ongoing relationship with selected...
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Customer Service Representative
2 weeks ago
Lansing, Michigan, United States Domino's Pizza LLC Full timeDomino's Pizza LLC: Customer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will play a vital role in ensuring our customers have a positive experience. Your primary responsibilities will include:Key Responsibilities:Greet customers and provide a welcoming atmosphereTake customer orders using our Point of Sale...
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Customer Service Representative
5 months ago
Lansing, United States Auto-Owners Insurance Group Full timeWe offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carri Customer Service Representative, Customer Service, Representative, Retail, Policy
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Customer Service Representative
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Lansing, Michigan, United States Feldman Automotive Group Full timeJob DescriptionJob Title: Call Center RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Call Center Representative to join our team at Feldman Automotive Group. As a Call Center Representative, you will be responsible for answering customer calls and establishing follow-up appointments for our service department.Key...
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Customer Service Representative
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Lansing, Michigan, United States Check 'n Go Full timeJob Description:**Customer Service Representative**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Lansing, MI. As a key member of our team, you will be responsible for providing exceptional customer service, handling cash transactions, and processing loan applications.Key...
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Customer Service Representative
6 days ago
Lansing, United States U-Haul Full timeLocation: 901 S Waverly Rd, Lansing, Michigan 48917 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
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Customer Service Representative
2 months ago
Lansing, United States U-Haul Full timeLocation: 5020 S Cedar, Lansing, Michigan 48910 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
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Customer Service Representative
2 months ago
Lansing, United States U-Haul Full timeLocation: 901 S Waverly Rd, Lansing, Michigan 48917 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
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Customer Service Representative
3 months ago
Lansing, United States Avalon & Tahoe MFG, Inc. Full timeJob DetailsJob Location Avalon and Tahoe - Alma, MI Position Type Full Time Education Level High School Travel Percentage None Job Shift Day Job Category Manufacturing DescriptionJob Summary: The Customer Service Representative supports and cares for the customers of Avalon & Tahoe. Customers include dealers, sale representatives, boat owners, and anyone...
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Customer Service Representative
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Lansing, Michigan, United States Jim Hanlin - State Farm Agent Full timeJob Title: Customer Relations RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance and...
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Customer Service Representative
1 month ago
Lansing, Michigan, United States The Auto Club Group Full timeCustomer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a highly motivated and customer-focused Customer Service Representative to join our team at The Auto Club Group.About the RoleAs a Customer Service Representative, you...
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Customer Service Representative
3 days ago
Lansing, Michigan, United States Avalon & Tahoe MFG, Inc. Full timeAvalon & Tahoe Customer Service RepresentativeJoin Avalon & Tahoe MFG, Inc. as a Customer Service Representative and play a vital role in supporting our customers. As a key member of our team, you will be responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Assist dealers in...
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Customer Service Representative
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Lansing, Michigan, United States SRS Distribution Full timeThe Customer Service Representative will play a vital role in ensuring our customers receive exceptional service and support. This individual will be responsible for assisting customers with their purchasing needs, both in-person and over the phone, while also developing new sales opportunities through proactive outreach to potential new customers.Key...
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Customer Service Representative
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Lansing, Michigan, United States Planet Fitness Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Planet Fitness. As a key member of our team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Key Responsibilities:Provide a...
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Customer Service Representative
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Lansing, Michigan, United States Granger Waste Services Full timeCustomer Service RepresentativeAt Granger Waste Services, we're committed to delivering exceptional service to our customers, communities, and coworkers. As a Customer Service Representative, you'll play a vital role in building strong relationships and resolving issues to ensure our customers' waste and recycling needs are met.Key Responsibilities:Provide...
Licensed Customer Service Representative
2 months ago
Benefits: Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Training & development Vision insurance Job Description: The Customer Service Representative at Farm Bureau Insurance is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Responsibilities: Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, and providing documentation. Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims. Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution. Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed. Qualifications Required: Hold the insurance license required by your state. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations. Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision. Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation. Preferred: Have a minimum of two years of insurance account management experience as well as an Associates Degree or comparable work experience. Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. #J-18808-Ljbffr