Reservations Specialist

2 weeks ago


Cave City, United States Blue Water Hospitality Group, LLC Full time

Job Description

Job Description

Be the shining light that sets our guests experience on the right foot from the moment they pick up the phone. These exceptional Reservationists assists guests through the reservation process for all Blue Water Properties. Through exceptional guest service, friendly demeanor and attitude of helpfulness through the entire process, our reservationist will ensure guests book stays at our properties utilizing closing techniques to build the reservation. Going the extra mile for a smile is the norm in this role Essential Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Efficiently and professionally operate all features of the reservation processes including managing multiple PMS to build and book reservations as well as additional attractions or accommodations during their stay Support guests to modify existing reservations. Support properties marketing, sales and revenue management goals and initiatives which include promotional marketing calls, up-sells or minimum stay requirements or advanced calls to guests to confirm reservations Use the Blue Water Way to provide an impactful guest interaction via phone, email or web chat to ensure a smooth, pleasant and helpful process for guests to book accommodations Provide basic support for guests regarding property details, site specifications, amenities and nearby attractions, restaurants or other related questions regarding their stay Follow call processes and procedures to ensure guest satisfaction, proper call handling technique and closing the reservation Creates a strong sense of urgency or ability for guests to book immediately including assistance in collection of payment handling, registration for programs or contacts and providing confirmation of reservations Ensures the property is clean, orderly, well manicured and guest ready at all times Performs other duties as assigned Provides regular and reliable attendance

Job Qualifications: High School Diploma or GED Equivalent 1-3 years of front desk, reservations or customer service oriented role

Success Factors: Must be enthusiastic, upbeat and energetic and convey this over the phone Ability to communicate clearly through phone, email or web chats. Strong attention to detail Ability to work a diverse work schedule to include weekends, holidays, and evening hours. Must work well under pressure and high-stress situations Must be able to effectively use computers and technologies including answering the phones, using computers, copiers, fax machines as well as credit card processors Physical Demands

While performing the duties of this job, the employee is regularly required to talk and hear. This position requires sitting for long periods of time. Requires constant use of telephone and computer to complete essential functions of the position.

Blue Water is committed to the principles of equal employment opportunity and is committed to make employment decisions based on merit. We are committed to complying with all Federal, State and local laws providing for equal employment opportunities, as well as all laws related to terms and conditions of employment.

#J-18808-Ljbffr



  • Cave City, United States Blue Water Hospitality Group, LLC Full time

    Job DescriptionJob DescriptionBe the shining light that sets our guests experience on the right foot from the moment they pick up the phone. These exceptional Reservationists assists guests through the reservation process for all Blue Water Properties. Through exceptional guest service, friendly demeanor and attitude of helpfulness through the entire...

  • Remote Reservation Specialist

    Found in: Talent US C2 - 3 weeks ago


    Knox City, United States Awesome Travel Adventures Full time

    Job Description:As a Remote Reservation Specialist, you will play a crucial role in assisting clients with their reservation needs. This position is open to individuals who are 18 years old or older and authorized to work in the USA, Australia, Mexico, or Colombia. No prior experience is necessary as training will be provided. You will be responsible for...

  • Meeting Specialist

    1 week ago


    Kansas City, United States NCM Associates Full time

    Job DescriptionJob DescriptionThe Meeting Specialist is the primary NCM representative who works in support of Executive Conference Moderator(s) and Consultant(s) to plan and execute 20 Group meetings, in-dealership meetings, and OEM programs. The Specialist serves as the primary resource for meeting planning tasks including hotel accommodations, dinner...

  • Career Specialist

    4 days ago


    Johnson City, United States East Tennessee State Full time

    Is intended to describe the general nature and level of work being performed by individuals in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise Custodial, Specialist, County, Microsoft, Healthcare, Skills

  • Claims Specialist

    4 days ago


    Jersey City, United States Combined Insurance Full time

    The Claim Specialist, under moderate direction from the manager, investigates and settles claims promptly, equitably, and within established best practices guidelines. **Scope** - Responsible for investigating; settling high exposure, high risk Employment Practices Claims. - Ensure a high level of customer service and claim file quality. - Identifying and...


  • Oklahoma City, United States Mental Health Association of Oklahoma Full time

    Job DescriptionJob DescriptionBe the Heart of Our Oklahoma City Office!The Mental Health Association Oklahoma (MHAOK) is searching for an enthusiastic and organized Administrative Support Specialist to join our team! You'll be the first impression for visitors and a vital source of support for our staff. Your friendly and professional demeanor will...


  • Cave Springs, United States Walmart Full time

    Position Summary... What you'll do... Provides administrative support to supervisor and team by booking and arranging travel; creating and submitting expense reports; scheduling meetings and reserving meeting rooms; organizing and coordinating meetings and events; monitoring email and meeting requests; answering and transferring calls; taking messages;...

  • Supervisory Contract Specialist

    Found in: Talent US 2 C2 - 1 week ago


    Salt Lake City, United States U.S. Fish and Wildlife Service Full time

    Summary This position is a Supervisory Contract Specialist, GS- 1102-13 working for the R10-Acq and Property - Acq Goods and Service Ops. The temporary promotion may be made permanent without further competition. Duties Duty station location is at the discretion of the hiring official. Additional questions regarding placement should be...


  • Salt Lake City, United States LaserAway Full time

    Job DescriptionJob DescriptionThe Position: Inside Sales Treatment Specialist - Remote OpportunityWhy LaserAway?LaserAway is a medical company set in beautiful retail settings that offer the latest innovations in aesthetic dermatological treatments. We are the fastest growing company in the industry with over 100 locations in CA, NY, TX, NV, AZ, IL, CO, UT,...

  • Maintenance Specialist

    Found in: beBee jobs US - 3 weeks ago


    Kansas City, Missouri, United States teamworkonline Full time

    AEG Worldwide is the world's leading sports and live entertainment company with operations in the following business segments:AEG Presents, which is one of the largest live music companies in the world dedicated to live contemporary music performances, including producing and promoting global and regional concert tours, music events and world-renowned...

  • Maintenance Specialist

    Found in: beBee S US - 3 weeks ago


    Kansas City, United States teamworkonline Full time

    AEG Worldwide is the world’s leading sports and live entertainment company with operations in the following business segments: AEG Presents, which is one of the largest live music companies in the world dedicated to live contemporary music performances, including producing and promoting global and regional concert tours, music events and world-renowned...


  • Rapid City, United States The Rushmore Hotel Full time

    Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant...


  • Grove City, United States CareerBuilder Full time

    Job Description Job Description JOB SUMMARY : Mid-Ohio Food Collective (MOFC) is looking for a Market Specialist at out Mid-Ohio Market at Gantz. Under the general supervision of the Market Manager, this position is responsible for assisting in the day- to-day operations of the market. Hours are Tuesdays through Saturdays from 8:00am-4:30pm....


  • Grove City, United States Mid-Ohio Food Collective Full time

    JOB SUMMARY: Mid-Ohio Food Collective (MOFC) is looking for a Market Specialist at out Mid-Ohio Market at Gantz. Under the general supervision of the Market Manager, this position is responsible for assisting in the day- to-day operations of the market. Hours are Tuesdays through Saturdays from 8:00am-4:30pm.RESPONSIBILITIES: Preps and stages produce...


  • Oklahoma City, United States CareerBuilder Full time

    Retirement Plan Adjustment Specialist page is loaded Retirement Plan Adjustment Specialist Apply locations Remote - Massachusetts, US Remote - California, US Remote - Maine, US Remote - New Jersey, US Remote - New York, US time type Full time posted on Posted 3 Days Ago job requisition id R20116 SS&C is a global provider of investment and financial services...

  • Healthcare Specialist

    Found in: beBee jobs US - 3 weeks ago


    Oklahoma City, Oklahoma, United States Stericycle Full time

    About Us:At Stericycle, we deliver solutions and drive innovations that protect the environment, people, and public health. This includes working to create a more sustainable, shared future. Our innovative solutions make a difference in people's lives, communities, and our planet by protecting their health and well-being. Change your career. Change your...


  • Rapid City, United States The Rushmore Hotel Full time

    Job DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal...

  • Host/Hostess

    1 week ago


    Panama City Beach, United States Gallion's Full time

    Job DescriptionJob DescriptionAre you a warm and welcoming individual with a passion for creating memorable dining experiences? Gallion's Restaurant & Cocktail Lounge in Rosemary Beach is seeking an enthusiastic Host/Hostess to be the face of our upscale establishment. If you thrive in a dynamic, hospitality-driven environment and enjoy ensuring guests...


  • Jersey City, United States BNY Mellon Full time

    Overview Sales Operations and Planning, Senior Specialist Job Description: We are searching for a talented and experienced professional to join an exceptional Sales Strategy and Enablement team. You will play a key role in designing and implementing cutting edge Sales Operations, Strategy, and Planning processes to help dramatically accelerate growth,...


  • Jersey City, United States BNY Mellon Full time

    Overview Sales Operations and Planning, Senior Specialist Job Description: We are searching for a talented and experienced professional to join an exceptional Sales Strategy and Enablement team. You will play a key role in designing and implementing cutting edge Sales Operations, Strategy, and Planning processes to help dramatically accelerate growth,...