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Customer Service Lead

2 months ago

Boulder, United States Actalent Full time

Job Title: Customer Service Lead

Job Description

An exciting opportunity has arisen for a seasoned Customer Service Lead to join our dedicated team. The successful candidate will be responsible for supporting medical device manufcaturing operations and being the front of house in client and customer interface.

Hard Skills

+ 5-10+ years of experience within Customer Service for manufcaturing

+ Expierence with written and verbal client interface (Emails, Phone Calls, Documentation)

+ Background in ERP / MRP / CSPM technology

+ Expert in Shipping and Receiving

+ Experience with electro-mechanical, medical or pharma industry

Work Site

This is a fully remote position but must be in Colorado.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

+ Hiring diverse talent

+ Maintaining an inclusive environment through persistent self-reflection

+ Building a culture of care, engagement, and recognition with clear outcomes

+ Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.