Digital Retail Customer Service
2 weeks ago
About the Company:Lamps.com Inc is a growing Philadelphia-based lighting + design company with two distinct divisions: Digital Retail (Lamps.com) and Design & Supply (Illuminate). Our Digital Retail team is aimed to serve the individual e-commerce consumer in search of design inspiration, as well as the trade professional seeking a reliable and resourceful lighting partner. Our Illuminate team partners with architects, interior designers, and multi-unit developers to create meaningful experiences through lighting and design. Whether illuminating retail spaces, restaurants and bars, corporate interiors, or high-end residences, we understand the value and appreciate the impact that lighting has on great design.Lamps.com is seeking a driven, talented, and creative individual to help support continued growth of our Digital Retail team. If you are looking for a challenging, collaborative environment, we would love to hear from you.Initial Responsibilities:Manage inbound and outbound communication channels with e-commerce and trade customers (phone, email, chat)Provide order support and design guidance to e-commerce and trade customers looking for assistance with delivery, product questions, quoting, and style recommendations Identify potential areas of process improvement and work with Operations and Technology teams to implement changesMonitor customer feedback on site content and product questions and work with Product and Operations teams to improve user experienceAs the selected candidate becomes proficient in managing workload and grasping the business, they will be empowered to assume additional responsibilitiesThis is a remote or hybrid position, allowing for a combination of remote work and in-office collaborationWhat Youll Bring:Bachelors Degree 1 to 3 years experience in client-facing design, sales, operations, client relations or customer serviceExcellent verbal and written communication skillsConsumer-driven, ensuring a best-in-class user experienceBackground or experience in interior design, furniture, or lighting industriesExhibits competence and professionalism when dealing with internal and external partnersAbility to multi-task and problem solve in a fast-paced environmentOrganized and proficient at managing workload and prioritization of activitiesWhat Well Bring:401k with company matchMedical / Dental / Vision insuranceFlexible Spending Account (FSA)Cell phone planUnlimited PTO
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Digital Retail Customer Support Specialist
5 days ago
Cambridge, Massachusetts, United States Lamps Full timeAbout UsLamps.com Inc is a growing company with two distinct divisions: Digital Retail and Design & Supply. Our Digital Retail team focuses on serving individual e-commerce consumers and trade professionals seeking reliable lighting partners.We are seeking a driven individual to support the growth of our Digital Retail team. If you thrive in a challenging,...
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Head of Digital Strategies and Services
2 weeks ago
Cambridge, MA, United States Digital Library Federation Full timePosition Title: Head of Digital Strategies and Services Req ID: 66913BR School or Unit: Harvard College Library Description: Job Summary Harvard Library seeks a dynamic and innovative leader to serve as the Head of Digital Strategies and Services within Technical Services for Archives and Special Collections (TSASC), a recently formed department that...
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Retail Customer Service Specialist
5 days ago
Cambridge, Ohio, United States BellStores Inc Full timeResponsibilitiesThe Convenience Store Retail Associate will perform various tasks including:Providing fast, efficient, and friendly service to customersHandling money and completing transactionsStocking merchandise on sales floor and in coolersMaintaining clean facilities and work environmentThe associate will also work collaboratively with other store...
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Customer Service Representative
2 months ago
Cambridge, United States ACL Digital Full timeCustomer Service Representative Cambridge, MA 02138 - 100% ONSITE 3 Months Contract Note from Manager: Please verify that candidates are OK with working outside in this position regularly. Schedule January 13, 2025 March 7, 2025 Wednesday Saturday, 11am-8pm (1 hour break 3pm-4pm) Please note that this is an outdoor seasonal winter position. Job Overview...
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Digital Inventory Associate
6 days ago
Cambridge, Ohio, United States Walmart Full timeJob Title: Digital Inventory AssociateIn this role, you will be responsible for managing digital inventory and ensuring the accuracy and completeness of product information. As a Digital Inventory Associate, you will play a critical role in maintaining the integrity of our e-commerce platform and ensuring that customers receive accurate and reliable product...
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Retail Merchandising Associate
3 weeks ago
Cambridge, Massachusetts, United States Neptune Retail Solutions Full timeCompany Overview: Neptune Retail Solutions is a leading provider of retail merchandising solutions, dedicated to delivering exceptional results to our clients. Our team is comprised of talented and motivated individuals who share a passion for excellence and customer satisfaction.">Salary: $17.00 per hourJob Description: We are seeking a highly skilled...
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Digital Strategy and Services Manager
7 hours ago
Cambridge, Massachusetts, United States Harvard University Full timeLead and Shape the Future of Archives and Special CollectionsWe invite applications for the exciting opportunity to become the Head of Digital Strategies and Services at Harvard University. In this newly created role, you will play a key part in shaping and executing an emerging vision for the Technical Services for Archives and Special Collections (TSASC)...
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Customer Service Representative
2 weeks ago
Cambridge, Massachusetts, United States Staples Full timeAs a Retail Sales Solutions Associate at Staples, you will deliver exceptional customer service and build loyalty by understanding customer needs and presenting solutions across a wide range of products. This role is an excellent opportunity to work in a fast-paced retail environment where you will be responsible for creating a positive shopping experience...
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Head of Digital Strategies and Services Lead
6 days ago
Cambridge, Massachusetts, United States Harvard University Full timeJob OverviewHarvard University seeks a seasoned professional to fill the role of Head of Digital Strategies and Services. This newly created position will play a pivotal part in shaping and executing an emerging vision for the Technical Services for Archives and Special Collections (TSASC) department. As a key member of the team, you will contribute to...
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Retail Food Service Representative
3 weeks ago
Cambridge, Minnesota, United States Kwik Trip, Inc. Full timeAt Kwik Trip, Inc., we are seeking energetic and positive individuals to provide excellent customer and food service experience in our stores. As a Retail Food Service Representative, you will be responsible for maintaining a clean and inviting store environment, providing exceptional customer service, and upholding the company's mission of treating others...
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Digital Marketing Coordinator
3 weeks ago
Cambridge, Massachusetts, United States Playa Bowls Full timeJob Title: Digital Marketing Coordinator Estimated Salary: $45,000 - $60,000 per year About Playa BowlsPlaya Bowls is a leading fast-casual restaurant concept in New Jersey, known for its high-quality ingredients and fantastic brand experience. Our mission is to bring super fruit bowls to the masses while providing an exceptional customer service.Job...
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Digital Transformation Specialist
3 weeks ago
Cambridge, Massachusetts, United States Randstad USA Full timeRandstad USA is investing in a Digital Transformation Specialist to drive new business through direct client engagement and strategic territory planning.**About Randstad USA**We are the world's leading partner for talent, with a presence in over 40 countries. Our mission is to empower individuals and organizations to succeed in an ever-changing world.**Job...
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Associate Director of Digital Marketing
3 weeks ago
Cambridge, United States EF Education First Full time7 years of B 2 C digital marketing experience, with a focus on scaling customer acquisition and lead generation. Proven success in developing and executing CRM and database marketing strategies to grow and engage customer bases. Self-driven with demo Director, Marketing, Associate, Digital, Education, Business Services
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Customer Service Representative
4 weeks ago
Cambridge, Massachusetts, United States Walgreens Full timeOverviewAs a Customer Service Associate at Walgreens, you will be part of a dynamic team that prioritizes delivering an exceptional customer experience.Estimated Salary$40,000 - $60,000 per yearJob ResponsibilitiesModel and deliver a distinctive and delightful customer experienceRegister sales on assigned cash register, providing customers with courteous,...
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Lead Customer Service Administrator
3 weeks ago
Cambridge, United States Thermo Fisher Scientific, Inc. Full timeWork within Computerized Maintenance Management System (CMMS) to lead work orders and assets by making updates, requesting changes, routing workflows, crafting new workflows, etc. - Schedule daily work (build daily vendor escorting schedule), custome Customer Service, Administrator, Lead, Service Engineer, Skills, Customer, Manufacturing, Retail
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Retail Sales Associate
2 weeks ago
Cambridge, Massachusetts, United States Staples Full timeIf you are a driven and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for the Retail Sales Solutions Associate role at Staples. As a key member of our sales team, you will be responsible for building customer relationships, promoting a positive shopping experience, and driving sales growth...
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Digital Transformation Leader
3 weeks ago
Cambridge, Massachusetts, United States EF Ultimate Break Full timeAbout the RoleAs a Digital Transformation Leader at EF Ultimate Break, you will play a crucial role in shaping our e-commerce vision and strategy. Reporting to the Vice President of Market Development and Customer Acquisition, you will lead the development and execution of our digital transformation plan, focusing on driving revenue growth, improving...
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IT Infrastructure Manager
3 weeks ago
Cambridge, Massachusetts, United States Mastech Digital Full timeMastech Digital is a leading provider of digital transformation and IT services, serving clients across various industries. We are seeking an experienced IT Infrastructure Manager to join our team.About the RoleThe successful candidate will have a strong background in managing IT infrastructure, including system upgrades, security, and endpoint management....
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Customer Experience Representative
3 weeks ago
Cambridge, Massachusetts, United States First Citizens Bank Full timeOverviewFirst Citizens Bank is committed to delivering exceptional customer experiences. As a Customer Experience Representative, you will play a vital role in meeting this goal.Located at our Cambridge branch, you will work closely with customers to understand their banking needs and preferences. This will involve engaging them in conversation to gather...
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Office Administrator
6 days ago
Cambridge, Massachusetts, United States ACL Digital Full timeAt ACL Digital, we are seeking an experienced Office Administrator to join our team in Cambridge MA. This is a full-time position that offers a competitive salary of approximately $55,000 - $65,000 per year.About the Role:The successful candidate will provide administrative support to multiple faculty members in the Department of Psychology. This includes...