Parts Counterperson

2 months ago

Concord, United States Concord Nissan Full time

We are looking for a Parts Counter person to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

Requirements

  • High School Diploma or Equivalent
  • Must have a valid driver's license
  • Ability to use parts department computer system
  • Good communication skills
  • Ability to operate an automobile
Day-To-Day Responsibilities
  • Oversee the parts sales process from start to finish
  • Communicate with customer on parts status
  • Communicate with staff and customers in a friendly and professional manner.
  • Be able to read and understand the parts catalog when looking up parts.
  • Answers phone calls, providing price quotes and other information
  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
  • Provides high level service to internal and external customers.
  • Pulls and fills orders from stock
  • Maintain a weekly bin checks to ensure accuracy of stock.
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
  • Make sure all internal requests for parts are billed on service repair order.
  • Receives payment from retail customers or obtains credit authorization.
  • Set up orders for daily shipment, delivery, or pick-up
What We Offer
  • Medical, Dental, and Vision Insurance
  • 401(k) Savings Plan
  • Paid Vacation
  • Paid Company Holidays
  • Ongoing Professional Development
  • Employee Discounts
  • Family-Friendly and Inclusive Culture
  • Career Growth and Internal Promotions
  • Custom and Competitive Wage Plans


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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